* They refused to process my US credit card (sliding card instead of chip card) saying that they would pay a "commission fee", which is wrong (the cardholder pays the fee). As we had a limited amount of cash on us and there was no ATM nearby, some of us stayed at the door. Of course, they didn't even apologize.
* I can't say anything good about cleanliness of the pools and locker rooms.
In short, I'm sure there are much better hot water baths to go to in the area, where staff is well educated and welcoming and hygiene is better