The hotel and the beach are beautiful - it is a great place to sit on a beach chair and relax or watch the ocean sunset on the pier.
Unfortunately the service ruined my opinion of the hotel. We had so many problems with our room (the shower flooded, there was no water, etc.) and because there is no phone in the room, we had to continuously walk up the front, interrupt the people while they checked their Facebook, and ask them for help. They seemed annoyed and didn't act helpful at all. The problem would eventually be fixed hours later. Also, for $300/night, I would expect wifi to free (I was told it was free and then charged when we checked out) and be in the rooms, not just in the hotel lobby.
The rooms were nicely decorated and we had a great view of the ocean. It would've been nice to have a mosquito net on the patio so we could enjoy dinner or breakfast, but oh well. The restaurant was nice, good food, good service. No poolside/beachside drinks service though. The spa is fantastic and the ruins are really cool.
If you're not staying too long, this place would be okay. But if you're here for a long time, choose a place with better service.
- Official Description (provided by the hotel):
- The only Protea in the beautiful Zanzibar, Protea Hotel by Marriott Zanzibar Mbweni Ruins provides the perfect choice for both beach and Stone Town holidays in Zanzibar. We are located amidst Mbweni Ruins dating back to 1870s and a beautiful botanical garden. The hotel is ten minutes away from Stone Town, airport, ferry terminal and the CBD of Zanzibar. Protea Hotel Mbweni Ruins is a cozy boutique hotel offering serene accommodations amidst a rare blend of history, greenery and ocean with a beautiful beach. Traditional Zanzibar hospitality at its best is offered at an affordable price. It's a hotel that complements your travel style. The site where the hotel is built was once an old Arab house, which was then bought by UMCA missionaries in 1871 to build a school for girls. The hotel makes a perfect base for exploring Stone Town. ... more less
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- Also Known As:
- Hotel Mbweni Ruins
- Protea Hotel By Marriott Zanzibar Mbweni Ruins Zanzibar Island/Stone Town