Our first experience here (a few drinks and a quick snack) was actually very nice.
When we returned a few days later, the service was a big mess. We sat in the dark for quite a while without anyone attending to us, and when they did it seems like none of the information came through despite the fact that we must have repeated some questions five or six times. Quite a weird experience!
We asked for a glass with our beer (which seems only normal, right?) but after asking again and again and waiting 45 minutes, my husband decided to walk to the bar and get it himself. The same thing happened with the water and the appetizers, and we got very annoyed as our kids were getting thirsty and hungry.
When the dishes finally arrived after what seemed an eternity, they were different from what we ordered and the portions were very small.
What a shame- the setting is magnificent but the service lousy. No more dinner here for us!