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“best resting place in stone town, zanzibar”
Review of Maru Maru Hotel

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Maru Maru Hotel
Ranked #9 of 33 Hotels in Stone Town
Certificate of Excellence
Dar es Salaam, Tanzania
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“best resting place in stone town, zanzibar”
Reviewed September 4, 2012

very good value for money, excellent location and fantatstic views. rooms are well tastefully and simply decorated (not the usual Zanzibari style) and very comfortable. bathrooms in old wong very nice. service very good. restaurant has good indian food but it so conveniently located that you can just about walk anywhere else to eat... highly recommended hotel and one of my favourites

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rupen_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marumaruhotel, General Manager at Maru Maru Hotel, responded to this review, September 24, 2012
Dear Mr. Rupen,

Thank you so much your staying with us and your valuable review on trip advisor. We were so delighted to be your host during your stay. We wish to see you soon at our hotel.

Regards
Olivier Spears
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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525 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (107)
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Dar es Salaam, Tanzania
1 review
Reviewed September 3, 2012

An Excellent Oasis in the Stone Town with a local interiors and modern amenities. Enjoyed the well serviced and frequented terrace, views are great both in the evening and during the day. The rooms are very comfortable and stylish, slpet very well. The staff is amazing, always willing to help. The only dissappointing thing was they took 30 mins to pick up my clothes for pressing it was too late.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nassir M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 2, 2012

The service and location were excellent!

I loved the classic room we stayed in - spacious, clean, and very comfortable!

The only bad experience I had was with our trip back to the airport. We paid Maru Maru for an airport pick up and drop off. Once we paid everything and checked out, we told the receptionist that we'd like to leave for the airport by 4:50pm. The driver had not arrived, so we asked the receptionist what happened. She told us to grab a taxi! We had to explain to her that we paid for the hotel to arrange a ride and that we provided a time for departure. So the receptionist called the driver, and told us he was 30 minutes away. They ended up putting us in a dingy cab that reeked our cigarette smoke - nothing like the ride we had coming from the airport nor was it worth the money.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank M P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marumaruhotel, General Manager at Maru Maru Hotel, responded to this review, September 24, 2012
Dear M P,

Greeting from Maru Maru !
We are glad that we had you has our guest. My sincere apologies for the cab incident and many thanks for bringing this to my notice. Your feedback is so important and helpful for us to improve our communication and service through proper training. Should your travel plans bring you to Zanzibar, Kindly give us an opportunity to serve you better and we will ensure that we will exceed your expectation through every aspect of our service.

Regards
Olivier Spears
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dar es Salaam, Tanzania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 30, 2012

thoroughly enjoyed the terrace and sipping cocktails like the local one called DAWA (medicine in Swahili) overlooking the indian ocean. rooms in the old wing were immaculate, clean and very comfortable beds and high quality linen. food was excellent. perfect location to discover stonetown as you exit and if you make left you end up in one part of stonetown and if you make right, you end up in another part. highly recommended.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank prajesh b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marumaruhotel, General Manager at Maru Maru Hotel, responded to this review, September 2, 2012
Dear Mr. Prajesh,

Thank you so much for your reviews. It was Great to have you as our guest and we will look forward to see you at our hotel.

Regards
Olivier Spears
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 27, 2012

We stayed at Maru Maru on the 20th August 2012.

Great views from bar& restaurant and top floor with affordable drinks and very good curries food. When it's hot, the terrasse has a bit of fresh air, so you can have a drink first and then move for an evening diner.

Very kind staff, trying their best, if need ask for Olivier the GM,

Very clean and modern rooms with quality bed,air conditioning, warm showers, and TV screen.

Unfortunately, an hotel down town isn't really quiet and electrical appliances do not help.
So get organised and take ear plugs!

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jedhau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marumaruhotel, General Manager at Maru Maru Hotel, responded to this review, September 2, 2012
Dear Jedhau,

Thank you so much your staying with us and your valuable review on trip advisor. We were so delighted to be your host during your stay. We wish to see you soon at our hotel.

Regards
Olivier Spears
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nairobi, Kenya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 22, 2012

Marumaru Hotel being in the center of Stonetown, one can easily access all Stone Town activities like City tours, spice tours, escurssions and a visit to Stone town itself is a stone throw away. Excellent Hotel with a nice view of India Ocean while enjoying a drink or snack at the roof top Terrace Lounge & Restaurant. Very friendly staff who are always at your dispasol ready to offer any help not forgetting the good and timely service...

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank inarak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marumaruhotel, General Manager at Maru Maru Hotel, responded to this review, September 2, 2012
Dear Inarak,

Greetings from Maru Maru !

Thank you so much for the great review. Myself and team at the hotel are very delighted to have you as our guest and we will look forward to see you soon.

Regards
Olivier Spears
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 21, 2012

We stayed at Maru Maru for night. Great roof top views from the bar/restaurant. We had affordable and very good quality curries in the roof top restaurant. Have a drink whilst watching the sunset then move to nearby table for an evening meal. Very friendly staff - they provided us with a 'packed breakfast' for our early start the next morning, freshly baked pastries & fresh fruit.
Clean modern rooms with Air Con, but VERY NOISY rooms! The open courtyard in the centre of the hotel magnifies every sound from the kitchens & I mean every sound. We would stay again but take ear plugs!

Room Tip: Take ear plugs.
See more room tips
  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelvisithome2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marumaruhotel, General Manager at Maru Maru Hotel, responded to this review, September 2, 2012
Dear Sir,

Its was great having you at our hotel. We are so so sorry for the noisy rooms. My heartiest thanks for this review that helps us improve. We will ensure that the rooms are noise free from the Kitchen. We will look forward to see you soon at our hotel in near future.

Regards
Olivier Spears
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Maru Maru Hotel

Property: Maru Maru Hotel
Address: 397 - 400 Gizenga Street | Shangani, Stone Town, Zanzibar City, Tanzania
Phone Number:
Location: Tanzania > Zanzibar Archipelago > Zanzibar Island > Zanzibar City > Stone Town
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Shuttle Bus service Wheelchair access
Hotel Style:
#2 Business Hotel in Stone Town
#6 Luxury Hotel in Stone Town
#10 Romantic Hotel in Stone Town
#10 Family Hotel in Stone Town
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Maru Maru Hotel 4*
Number of rooms: 44
Official Description (provided by the hotel):
Set in the heart of the UNESCO world heritage site of StoneTown, Maru Maru Hotel is just a few steps from the city’s historical wonders, colourful markets and labyrinth of shops. Once a town house famous for its marble floors and tiles, it has now been lovingly restored to offer 44 bright rooms blending classic Zanzibar style with iconic design and modern luxuries. Its roof terrace offers one of the best views in the city with a 360° panorama and is the perfect place to enjoy a cocktail as the sun melts into the Indian Ocean. The relaxed ambiance at Maru Maru continues long into the night as people come to enjoy a vast variety of Continental, Chinese Indian and Swahili cuisine, view art in Maru Maru’s gallery and enjoy the captivating sound of Tahareb music as it floats into the night. ... more   less 
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Also Known As:
Maru Maru Hotel Zanzibar Island/Stone Town

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