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“A good surprise” 5 of 5 stars
Review of Mashariki Palace Hotel

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Mashariki Palace Hotel
Ranked #3 of 34 Hotels in Stone Town
Certificate of Excellence
Brussels, Belgium
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A good surprise”
5 of 5 stars Reviewed March 12, 2013

Beautifull rooms (we have been upgraded), great food (a bit expensive though as you have to take a 3 courses menu). The manager and the staff are also very helpfull. The position is also ideal to visit Stonetown (but hard to find!).

Room Tip: The room on the top floor with see view is the best
See more room tips
  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank fpb2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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358 reviews from our community

Traveler rating
    289
    58
    4
    3
    4
See reviews for
54
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (69)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Vancouver
Level Contributor
202 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed March 11, 2013

My husband and I recently spent two nights in Stonetown. We had wanted to book into the Emerson Spice based on the tripadvisor reviews but when we were booking the trip, they were in the middle of renovations. I would rank this hotel as somewhere between average and very good. We had one of their larger rooms and it was certainly spacious with plenty of windows and a sliver of a view of the water.

The hotel occupies an old palace, hence the name. The walls are very thick stone and the architecture is certainly interesting and the renovations have tried to stay true to the old architectural influences.

Although the room was quite spacious, good sized closet space, desk, etc. but the bathroom area is very cramped with virtually no where to set out any toiletries. This is an unfortunate design flaw as the room is larger than it needs to be so just not that well designed.

There is a/c and boy did we ever need it as Stonetown, at least in February, is blisteringly hot and humid.

Breakfast was included and is provided in a partially open air area on the top floor with views over the rooftops to the Indian Ocean. The breakfast room was charming and breakfast was very good.

We had dinner there on our first night - it is served in the same area that the breakfast is served and is not really open to the public. The menu is extremely limited (two choices for each dish) and must be booked and food ordered before six. Food was good, service was good but after spending time in both Namibia and South Africa we found the food and wine to be very expensive. As it turns out, we ate the following night elsewhere and it was much more reasonable and just as good.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank SpikeVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
renato r, Manager at Mashariki Palace Hotel, responded to this review, March 16, 2013
Dear Guest,thank you for your attentive review .
You are right,our palace was carefully restaured from an ancient residence of a Sultan of 1800 and this way every room is different from the other,and this way in some room seems not to be made optimum use of the space like in a today's hotel,where the rooms are all the same : this is the reason of his fascination !
About the restaurant,we use only organic ingredients : pasta,bread,and focaccia are home made with whole flour,we cook only with extra virgin olive oil from tuscany,that we put also in the pesto made with basil from our garden and for the desserts we use only brown sugar and selected fruit . This ,with the perfect service and a good " mise en place" make the difference between a economic and a more expensive but healthy cuisine...
We wish you a pleasant journey and we hope to see you soon at Mashariki Palace !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
40 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed March 3, 2013

Stayed for a couple of nights at the Mashariki Palace hotel. Loved every facet of the experience - the staff were so friendly and attentive, the whole property was lovingly restored and spotless (the Arab feel to the property was amazing), the Italian managers were genuinely friendly and helpful, and the breakfast was delicious. Great location with good access to the main attractions of Stone Town. Loved the way the airconditioned was set up and the room smelling great when I got back each evening.

  • Stayed February 2013, traveled solo
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank Magic_Carpet_Ride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
silvanoalb, Proprietario at Mashariki Palace Hotel, responded to this review, March 7, 2013
Wow... you are an expert rewiever! Many thanks for your comments.
A big hug from MasharikiPalace hotel Staff!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ajaccio
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed February 25, 2013

Stayed one night on my arrival at Zanzibar. Beautifully restored palace on a perfect position in Stonetown. Staff and managers are very gentle and efficient.
Loved everything in this boutique hotel: The architecture, my room, the dinner on the rooftop and the feeling to be a "prince of persia".
Grazie Renato, Amicizia di Corsica

Room Tip: Each rooms are beautifull and unique but if you stay long, book a Forodhani room with sea view.
See more room tips
  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank casanile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tasmania
Level Contributor
111 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed February 21, 2013 via mobile

Stayed for 2 nights. Staff very good. Great position Restaurant food very good and breakfast very good as well. Stone town is very hot so the air conditioning struggles a bit does need a plunge pool but no room. Be warned you have to walk up a lane to get to the hotel but it is fine and there is someone who will grab your bag to carry for a small tip. The people are very poor so have a lot of small change to give tips for services rendered. Eg to get you to a certain place. It's very safe if you are careful. Would stay again.

  • Stayed February 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Dogsey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
Level Contributor
50 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed February 17, 2013

I stayed there for 6 nights to do business. The road toward the entrance was small and narrow and it was difficult to find the hotel. Once entering the hotel, I flet that this is well-maintained and well-organized. The room as well as public space was very clean and tidy. They served three bottles of minaral water every day as complementary. This was very helpful for me. The air con, the shower, and other electric appliances worked well. Internet is available in and outside the room although the speed is not international standard (but it is acceptable). I could enjoy breakfast and dinner on the roof with freshning breeze. The fresh juice is superb. The location of the hotel is perfect to access to the Governmental organizations, and restaurants. I did not have to use any transportations except for going to the airport. The staff there was friendly. The desk in my room was a little bit small to put both a lap top PC and a printer that I brought from my home. But I could manage to work well by putting a small table next to the desk.
Anyhow, I was really satisfied with the hotel. I could finish my mission on schedule. Thanks for the hospitality. I'd like to return to the hotel again.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank gogospringboks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
silvanoalb, Proprietario at Mashariki Palace Hotel, responded to this review, February 19, 2013
Thanks a lot for your comments. This spur us to keep high our obbligations.
All the best from MasharikiPalace hotel staff.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
yorkshire
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 2, 2013

We only stayed for one night, as part of a trip around Zanzibar. It was not long enough! This truly feels like like a royal palace. Beautifully restored and in a good location to explore Stone Town. Our room was so beautiful, and totally unique. We had cocktails on the rooftop bar, which looks over the town , and watched the sun go down. The breakfast was very good and the staff were polite and attentive at all times. We didn't eat dinner here, as we wanted to explore Stonetown, however the appetizers that came with our drinks were homemade and delicious. I really hope to return here for longer some day.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank carol_pg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mashariki Palace Hotel

Property: Mashariki Palace Hotel
Address: Nyumba ya Moto St., P.O. Box 3904 | Cn. 293, Stone Town, Zanzibar City, Tanzania
Location: Tanzania > Zanzibar Archipelago > Zanzibar Island > Zanzibar City > Stone Town
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
#1 Family Hotel in Stone Town
#1 Spa Hotel in Stone Town
#2 Luxury Hotel in Stone Town
#2 Romantic Hotel in Stone Town
#5 Business Hotel in Stone Town
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mashariki Palace Hotel 4*
Number of rooms: 18
Official Description (provided by the hotel):
Stone Town, Zanzibar, exotic, magic and still evokes its incredible past of sultans, missionaries, traders, adventurers and explorers. These magical islands off the Swahili East African Coast have been a real magnet since time immemorial and all those who passed by left their marks. Stone Town, on the Unguja Island, for a certain period of time was even the capital of the Omani Empire. Everywhere you can still see and feel the cultural and architectural fusions echoing Persian, Arabian, Indian, Colonial and African influences. Stone Town today is home to the "new" Mashariki Palace Hotel. Mashariki, which means "east" in Kiswahili, according to the old documents seems to derive its name from its position, in fact of all the sultan's palaces it was the one located more to the east (the Sultan residence was in the near-by palace known as Beit-al-Sahel). Constructed by the first sultan of Zanzibar approximately 200 years ago, Mashariki Palace served as the residence of the Imam, the Sultan's first religious counselor. The building hosting the boutique hotel has now been carefully restored as per the original plan in order to reflect the antique glory and magnificence.The Mashariki Palace Hotel is a privileged residence for those travelers favoring refined hospitality in a charming setting. When you wander through the ancient corridors, your thoughts naturally drift to the past splendors of a lost era and to the secret memories of a bygone time ... all jealously preserved by its thick walls. Relaxing on the spacious terrace while overlooking the tropical seafront gardens, the sparkling blue waters of the Indian Ocean, and the Old Town; mosques, churches, temples, palaces and simple homes all around you. You cannot help wondering about the many generations of sailors who have come and gone with the Kusi and the Kaskazi; the monsoon winds allowing all journeys across the ocean. As the sound of the muezzin calling to prayer mingles with the laughter of children at play, and as the red sun sets over the sea while the starry African night advances, the live pulse of this vibrant town becomes so strong that past and present become but one. The legend of One Thousand and One nights - is alive in Mashariki Palace Hotel, Zanzibar ... more   less 
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Also Known As:
Mashariki Palace Hotel Zanzibar Island/Stone Town

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