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“Tranquility amidst Mayhem.....” 5 of 5 stars
Review of Mashariki Palace Hotel

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Mashariki Palace Hotel
Ranked #2 of 34 Hotels in Stone Town
Certificate of Excellence
Bangor, United Kingdom
Level Contributor
77 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Tranquility amidst Mayhem.....”
5 of 5 stars Reviewed August 22, 2012

My family stayed in this fantastic hotel, regrettably only for 1 night at the end of a week on Zanzibar. We had been booked into another hotel but when we read the reviews we switched, and are very glad we did so. From the moment we arrived in the calm, and coolness of the hotel reception which is decorated in neutral earthy colours, we knew we had made the right choice for the night.

We were greeted by Farooq, who I think is the manager, and who gave us a bit of history of how the old palace had been restored and a guided tour of the premises. The refurb has been carried out in such a tasteful manner and in total harmony to its surroundings and history.

We were taken to rooms 21 and 22 I think and had our own shared landing sun lounging area and as many amenities as one could try to immagine for a 4-5 star hotel.

Once we had ventured out and visit some of the many sights and atractions Stonetown has to offer, and been stifled by the heat, the crowded labrynth of narrow streets and alley ways it was an absolute pleasure to return to the hotel. We felt as though we had arrived back in some sort of oasis, and this was only enhanced by adjourning to the rooftop bar / terrace for a cocktail whilst watching the crowds gathering in Fodorahni Gardens, the Dows sailing past on the coast and a spectacular sunset beyond.

As stated earlier our only regret with our stay at the Mashariki Palace was that we were staying for only 1 night. If in Stonetown, I would really loved to have stayed another night. It is the only city in the world where I have ever felt like I had entered into a new world when I left the streets and walked through the doors of a really special hotel.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank swift0262
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
silvanoalb, Proprietario at Mashariki Palace Hotel, responded to this review, August 29, 2012
On behalf of all our staff : thanks thanks thanks a lot ! Wishing for you all the best.
Silvano.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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369 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 20, 2012

The mashariki palace is absolutely stunning the decor is simply beautiful and the location is perfect! My room is large with every facility in perfect working order. The staff are very helpful, courteous and friendly. The rooftop restaurant has an amazing view and the food is just as amazing!
I would recommend this hotel and I intend to return

  • Stayed August 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank lj0305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 5, 2012

The things we loved: the architecture, the views from the terrace, our room facing old narrow residential streets in Stone Town, the food, the location and most of all the Manager and Staff's hospitality. I'm not sure if the Manager is the same, but he took the time to tell us all about the hotel, the area as well as helped us get hooked up with our next destination outside of Stone Town. I was amazed at the pampered treatment we received! Great find, great place and great management.

Room Tip: We preferred the top floor rooms (bottom floor is nice too--but to floor gets you the experience of...
See more room tips
  • Stayed September 2011, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Vivek S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
silvanoalb, Proprietario at Mashariki Palace Hotel, responded to this review, August 8, 2012
On behalf of all the staff I wish to thank you for your stay at Mashariki Palace hotel and for your comment. To think that a crumb of us is in your heart is great!
All the best.
Silvano.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 23, 2012

We stayed here for three nights recently at the conclusion of our holiday in Tanzania. And what a fantastic hotel this was! This achingly beautiful hotel resides in a renovated palace complex that once belonged to the Sultan of Zanzibar. One can best fully appreciate the palpable history and romance to this hotel on the roof top bar, cocktail in hand and to the background of the call to prayer from distant minarets. Amazing rooms that takes you back to another place and time. Staff are helpful and knowledgeable and willing to make the extra effort to make your stay memorable. A special thanks to the manager that arranged for an escort to our restaurant during the recent protest at the edge of Stonetown.

  • Stayed July 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank VintageMilgauss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
silvanoalb, Proprietario at Mashariki Palace Hotel, responded to this review, July 24, 2012
...simply brillant...is your comment. Thanks a lot!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed July 15, 2012

This old palace was beautifully renovated. It is very well located in Stonetown and the staff is very friendly and helpful

  • Stayed June 2012, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Christophe C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Quebec City, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 9, 2012

I stayed for almost 3 weeks at Mashariki and it was simply a great experience. The hotel is magnificent and each and every detail is very tasteful. I traveled a lot through out Africa and never experienced such quality of service. Staff and management are friendly and attentive and I felt pampered during my stay.

P.S. I was in the same room and I liked being waken up by the Hindu Temple and the Muezzin. Very exotic and no need for an alarm clock!

  • Stayed May 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Josee S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Proprietario at Mashariki Palace Hotel, responded to this review, July 11, 2012
Hello Jo! Yes, we remeber you very well of course...after three weeks with us! Thanks a lot for your stay and for all your suggestions.
On behalf of all the staff a very warm ARRIVEDERCI...may be for four weeks next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed June 29, 2012

Wonderfully romantic experience. Had a room with balcony with sea view. Lovely facilities and rooftop restaurant. We arrived late in the evening but the Chef was able to prepare a lovely meal for us. The service was really friendly as well and we felt well pampered. Only minus: There is a Hindu temple right next to the hotel which went bananas at 6.30 am which bells and drums and what not... not a nice awakening. Continued for 20 min...or what felt like 20 min :)

  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank RolfT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mashariki Palace Hotel

Property: Mashariki Palace Hotel
Address: Nyumba ya Moto St., P.O. Box 3904 | Cn. 293, Stone Town, Zanzibar City, Tanzania
Location: Tanzania > Zanzibar Archipelago > Zanzibar Island > Zanzibar City > Stone Town
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
#1 Family Hotel in Stone Town
#1 Luxury Hotel in Stone Town
#1 Spa Hotel in Stone Town
#2 Romantic Hotel in Stone Town
#5 Business Hotel in Stone Town
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mashariki Palace Hotel 4*
Number of rooms: 18
Official Description (provided by the hotel):
Stone Town, Zanzibar, exotic, magic and still evokes its incredible past of sultans, missionaries, traders, adventurers and explorers. These magical islands off the Swahili East African Coast have been a real magnet since time immemorial and all those who passed by left their marks. Stone Town, on the Unguja Island, for a certain period of time was even the capital of the Omani Empire. Everywhere you can still see and feel the cultural and architectural fusions echoing Persian, Arabian, Indian, Colonial and African influences. Stone Town today is home to the "new" Mashariki Palace Hotel. Mashariki, which means "east" in Kiswahili, according to the old documents seems to derive its name from its position, in fact of all the sultan's palaces it was the one located more to the east (the Sultan residence was in the near-by palace known as Beit-al-Sahel). Constructed by the first sultan of Zanzibar approximately 200 years ago, Mashariki Palace served as the residence of the Imam, the Sultan's first religious counselor. The building hosting the boutique hotel has now been carefully restored as per the original plan in order to reflect the antique glory and magnificence.The Mashariki Palace Hotel is a privileged residence for those travelers favoring refined hospitality in a charming setting. When you wander through the ancient corridors, your thoughts naturally drift to the past splendors of a lost era and to the secret memories of a bygone time ... all jealously preserved by its thick walls. Relaxing on the spacious terrace while overlooking the tropical seafront gardens, the sparkling blue waters of the Indian Ocean, and the Old Town; mosques, churches, temples, palaces and simple homes all around you. You cannot help wondering about the many generations of sailors who have come and gone with the Kusi and the Kaskazi; the monsoon winds allowing all journeys across the ocean. As the sound of the muezzin calling to prayer mingles with the laughter of children at play, and as the red sun sets over the sea while the starry African night advances, the live pulse of this vibrant town becomes so strong that past and present become but one. The legend of One Thousand and One nights - is alive in Mashariki Palace Hotel, Zanzibar ... more   less 
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Also Known As:
Mashariki Palace Hotel Zanzibar Island/Stone Town

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