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“LUXURY AND COMFORT”
Review of Kisiwa House

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Kisiwa House
Ranked #16 of 33 Hotels in Stone Town
Certificate of Excellence
Reviewed June 3, 2014

I'm sure you really will enjoy from staying in this hotel. a luxury hotel with beautiful and comfort room, cozy bed, a good view from terrace and really good quality, fresh and tasty breakfast. and according to this specifications it worth the fare you pay. I highly recommend this place

  • Stayed: November 2013, traveled as a couple
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Thank pesare-parsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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123 - 129 of 344 reviews

Reviewed May 19, 2014

Even before i arrived, the hotel had called me so help sort out my reservation issues. Very few hotels call intending guests before arrival. I was impressed. But that was just the beginning. I do love this hotel. The location is perfect, the ambience/ vibe of the hotel was very homely and welcoming. The staff are alright i guess but my favourite is Said and the other restaurant staff. The hotel was really clean, big airy rooms. I guess i just liked the hotel until i stayed in another thats when o appreciated Kisiwa House. It would definitely be among my top if i was to return to Stonetown.

  • Stayed: May 2014, traveled solo
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Thank 9jagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 9, 2014

I actually stayed in this hotel almost a lot of time ago and while I was recommending a hotel for a friend who will visit Zanzibar I recommended this hotel in Stonetown and have realized that I had not written a review on it so here we go:

Good clean hotel.
Nice staff.
Good location.
Nice rooms.
All fine.

In short, I have no hesitations to recommend this hotel. In Zanzibar standards this is a very good hotel to stay in and if I go there again I would stay here.

One additional tip re stonetown: If you will stay in stonetown, 2 nights is sufficient. Some even find 1 night sufficient. Either 1 or 2 nights. you choose. But not 3 nights. We spent two nights in this hotel and were very happy for doing so. Recommended without any hesitations.

  • Stayed: June 2013, traveled as a couple
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1  Thank YALIN19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2014

We stayed for 2 nights at this fabulous and authentic hotel. It had a great location in the centre of Stone Town, about a 3 minute walk from the beach and within close proximity of the majority of the local attractions. Staff were friendly and helpful and welcomed us with great warmth when we arrived (and a cocktail). The decor and ambience really gives you the feel that this hotel holds much history. Our room was beautiful with a 4 poster bed, bathroom with central tub and 2 sinks - and were very clean! Food on the rooftop terrace was also delicious and the included breakfast was great. Would 100% recommend this hotel and if we ever go back to Stone Town we would not hesitate to stay here again.

  • Stayed: April 2014, traveled as a couple
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1  Thank Eva M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2014

We were really looking forward to staying at Kisiwa House based on the great reviews on Trip Advisor, but we were sadly disappointed by our stay. The hotel itself is nice and the room was lovely and a good size, but the service from reception was terrible. On the first night we tried to order room service at 9.20pm (it's advertised from 10am-10pm in the room brochure) but when we called reception they said we couldn't get room service, it was closed. The excuse we got was 'well you know, it's low season'. Even when we said we only wanted some wine, and not food, still it was a no. I had to go to reception and argue you with them and finally they called someone from the restaurant to help, and he actually couldn't have been nicer and told me it was no trouble at all so not sure why reception were being so difficult. The following morning we went for breakfast at 9.45pm (it was advertised as open until 10am) and were told 'you're too late, it's closed - we'll serve you today but be on time tomorrow'. Finally on our last day it was raining very heavily and we requested a late checkout, but we were told that they needed to clean the room at 11am in case new guests turned up. Apart from us, there were a maximum 2 other guests in the hotel - and as we'd already been told, it was low season' - so there were plenty spare rooms in the hotel. When we pointed out that is was raining heavily and could we even have an extra hour or two, the receptionist said 'no we need the room, you can you know, walk around'. He even refused to help us get a taxi, telling us 'it's fine you can walk - the rain is easing off'. When we left, we managed to get a taxi pretty easily so he obviously didn't want to go out and get wet himself.
So, it's a nice building and some of the staff were great - especially in the restaurant and the room attendants - but the reception really let it down. We're pretty easy guests and have nothing but good things to say about the other hotel we stayed in on Zanzibar, but I wouldn't recommend Kisiwa House. If low season means low service, they should really just close.

Room Tip: As far away from the stairs as possible as they're wooden and so pretty noisy when people go up...
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  • Stayed: May 2014, traveled with friends
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2  Thank Sharon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 24, 2014

The rooms are very clean and well equipped. The hotel is right in the middle of stone town and not far from the shops, cafés and restaurants. It is reasonably priced too. The housekeeping staff were very friendly and helpful, not sure about the front desk though. No pool but I wouldn't let it stop you

  • Stayed: June 2013, traveled with family
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1  Thank Pridrib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2014

We stayed in Stone Town at Kisiwa House for just one night but loved it and would definitely return to this hotel if we went back. Kisiwa House is very reasonably priced, beautifully decorated and very well located. Plus the service was among the best I've encountered on this continent - quick, friendly, and totally thorough, with every detail thought of (wake up calls, a packed breakfast in the fridge for our early departure, and taxis and tours arranged).

We arrived in the afternoon and booked a walking tour of Stone Town for just twenty minutes later. Kisiwa House did all of the organization of the tour and we simply paid for it with the rest of our bill - very convenient. Africa House, the best place to watch the sun set in Stone Town, is just 20 feet away and the night market is also walkable. It was quiet at night. Our room included a sitting area, two televisions, AC, a huge bathroom, full array of toiletries and robes, and a gorgeous netted Zanzibarian bed even though we stayed in the least expensive option. Sitting up at the rooftop restaurant gave us a gorgeous view of the night sky.

Its lovely to stay in a historic building that maintains the spirit and feeling of Stone Town and even having walked by the more expensive options we agreed that we'd made the right choice to opt for an intimate and friendly place with personalized service.

Room Tip: We stayed in Room 11, which was a standard room but still included great amenities and was very comf...
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  • Stayed: April 2014, traveled as a couple
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1  Thank sp12363
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kisiwa House

Address: 572 Baghani Street, Stone Town, Zanzibar City, Tanzania
Location: Tanzania > Zanzibar Archipelago > Zanzibar Island > Zanzibar City > Stone Town
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style:
#6 Romantic Hotel in Stone Town
#7 Family Hotel in Stone Town
#10 Luxury Hotel in Stone Town
Price Range: $88 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kisiwa House 5*
Number of rooms: 11
Official Description (provided by the hotel):
A luxurious Boutique hotel in Stone Town, Kisiwa House is noted for its elegant blend of Zanzibar décor and gracious Swahili hospitality.Superbly located on a quiet street in the heart of Zanzibar historical centre within easy walking distance of famous landmarks, museums, antique shops and restaurants. Kisiwa House provides every modern convenience to the business or leisure traveller, promising an unforgettable experience of professional service, superb comfort and unmatched elegance.Get inspired, discover the new and unusual. Enjoy the charm of an old and typical Zanzibar town house. ... more   less 
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Also Known As:
Kisiwa House Hotel Stone Town
Kisiwa House Zanzibar Island/Stone Town

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