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“Splendid value for money”

The Boathouse Seafood & Grill
Ranked #8 of 22 Restaurants in Kleinmond
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Reviewed January 10, 2014

We dined here during our month long vacation in South Africa and found that although the restaurant does not look very appealing or welcoming, and the decor is somewhat drab this was more than made up for by gorgeous food that was served at a very reasonable price. I ordered a rack of ribs whilst my wife had a local fish dish. The service was rather slow but the food was delicious and well worth the wait at an unbelievably low price!

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Thank Jack K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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79 - 83 of 83 reviews

Reviewed January 7, 2014

We recently visited The Boathouse at lunchtime and it really wasn't the greatest experience ever. After ordering our drinks, we settled down to have a look at the menu, only to be told that the kitchen was closed for 30 mins as they were very busy and needed to catch up on the orders. Not ideal, but we decided to hang on, enjoy our drinks and wait for it to re-open as everywhere was pretty busy.

About 10 mins later, we overheard a couple at an adjacent table place an order for food... we caught the attention of our waitress who confirmed that no, the kitchen was definitely closed - and in fact, they now had a power cut to add to their woes. OK... so why, did we then sit there and watch other waitresses come from the direction of the kitchen with plates of hot food? We spoke to the waitress AGAIN, who decided that the kitchen was open after all, and that she could accept our order. Our food eventually came and when it did, it was fine... but nothing special.

Our waitress was unfailingly friendly and polite throughout our visit, but the mixed messages we were given regarding the kitchen were frankly baffling and the service we received was really poor. Not one to rush back to!

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Thank Pssei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBoathouse2013, General Manager at The Boathouse Seafood & Grill, responded to this reviewResponded February 19, 2014

Hallo

We have addressed quite a few concerns around the average food and poor service during peak trading days. We are a new team in place and have many inroads to provide quality and tasty food going forward. I hope that you will give us a second chance.

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Reviewed December 22, 2013

We waited just under 2 hours for our food, no one even came to update us on why or how long we still had to wait.
Food was very average but definitely not worth the wait.

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1  Thank Whatnameiaat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBoathouse2013, General Manager at The Boathouse Seafood & Grill, responded to this reviewResponded February 19, 2014

Hallo

I'm sorry to hear about the poor service you experienced. New owners came into place on the 1st of December and a lot have changes has been since then. We do realize where the mistakes came from and will improve our service levels for the restaurant during peak times.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2017
Google Translation

    • Value
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    • Food
Thank docgianfranco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 26, 2014 via mobile
Google Translation

    • Value
    • Atmosphere
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    • Food
Thank NottingHillfor2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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