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Mont Aux Sources Hotel
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Reviews (282)
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All reviewsaverage hotelfresh fruithotel is situatedclose proximityamazing viewspleasant stayminute drivehiking trailsdrakensberg mountainsnational parkget awaysupperprosgmchesstranquilityveranda
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165 - 170 of 282 reviews
Reviewed April 28, 2014

We spent a long weekend at the hotel. Beautiful setting and a nicely decorated room. However, we were very disappointed with the following:
- the dog chewed my boyfriends shoes to which the manager took no responsibility based on the fact that they do not own the dog
- the shower had a terrible design flaw and leaked everywhere
- the sheets were stained

In addition, they gave us an information pack which included information on a walk from the hotel. We were told to go through a gate and when we got there it was locked. We managed to climb over but there was no trail. The hotel is also listed as a partner with the Drakensberg Mountain bike trails (with All Out Adventures), however, no one at the hotel knows anything about the trails and you cannot actually buy a pass there.

  • Stayed: April 2014, traveled as a couple
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4  Thank BB_SA86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hote1Management, Manager at Mont Aux Sources Hotel, responded to this reviewResponded May 5, 2014

Dear Sir/ Madam,

Please accept our apologies for any disappointments you may have encountered on your recent stay in the Drakensberg. All out adventures is an outside supplier that advertises in our hotel, they take bookings directly and not through the hotel front desk, however we will ensure the information is more readily available to guests in the future.

Thank you for bringing this to our attention, we will investigate the leak and other issues and make sure these are resolved immediately.

Warm Regards

Staff and Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2014

We were at the Mont Aux Sources Hotel for the Easter weekend. We had such a great time.
I would like to thank Greg, the manager for making time in speaking not only to us but also with the other guest. Also for the Karaoke, we had a great time. The room are lovely and modern. The dinner was very nice and we had more than enough to eat. I would however suggest more variety in the breakfast. We will definitely be going back.

Room Tip: Deluxe Rooms are new and modern
  • Stayed: April 2014, traveled as a couple
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3  Thank Marleen2104
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hote1Management, Manager at Mont Aux Sources Hotel, responded to this reviewResponded May 5, 2014

Dear Marleen

Thank you kindly for such a wonderful review following your stay at Mont Aux Sources. We are glad that you had such a great time. Thank you further for your kind words and compliments which will be forwarded to Greg and his team. We will definitely look into your suggestion about the breakfast. We do hope we will see you again.

Warmest Regards
Staff and Management
Mont Aux Sources Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 20, 2014

The location of this hotel is great, rolling grassy hills and cascading streams in the shade of the mountains that constitute the Amphitheatre of the Drakensberg. Unfortunately that's where it begins and ends. It doesn't take long to discover that this hotel has no charm, no romance and no architectural value at all, there are too many areas that need fixing up. The service that is offered is impersonal. There are too many steps (without alternative ramps), making it unsuitable for pushchairs or wheelchairs, or for the elderly. The food is ordinary, and not particularly healthy - one has to help oneself to a pretty uninspiring self-service bar. The garden, filled with alien trees and plants, has a plethora of unswept brick and concrete pathways. The tennis court and baseball court are almost derelict, but the swimming pool is in good condition. We were also disappointed to find that there is only the River Walk that is available directly from the hotel grounds - other nearby walks start at the National Park, where you have to pay R30 to park.....

  • Stayed: March 2014, traveled as a couple
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Thank vita713
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hote1Management, Manager at Mont Aux Sources Hotel, responded to this reviewResponded April 1, 2014

Dear Guest

We thank you for your honest review following your stay at the Mont Aux Sources Hotel... We do Apologise for any inconvenience caused during your stay.


Warm Regards
Staff and Management
Mont Aux Sources Hotel

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Reviewed March 14, 2014

We hadn't given this hotel much thought as it was just an overnight stay between Clarens and Umhlanga. We had stayed here before and remember old bathrooms. Well, they are gone and have been replaced by wonderful walk in shower rooms. The bedroom is really attractive with big beds plus a sitting area with flat screen tv. All very pleasant. Friendly staff and well kept gardens, not to mention the stunning view.
The only disappointment is the dining room which has no outlook at all to the mountains and has no character. I had fish and chips and my husband had lamb curry. Both OK. The service was patchy but pleasant enough.The bar area was nicer and the staff good.

Stayed: February 2014, traveled as a couple
Thank Homebody97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hote1Management, Manager at Mont Aux Sources Hotel, responded to this reviewResponded March 19, 2014

Dear Guest

Thank you for taking the time to submit your review of our Mont Aux Sources Hotel. We are glad that you had a pleasant stay and we thank you for your compliments. As you bared witness, we are constantly upgrading and improving our facilities for our guests and we are excited that you noticed the upgrades.
We hope to see you again soon.

Warmest Regards
Staff and Management
Mont Aux Sources

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Reviewed February 9, 2014

Had the misfortune of staying here for a function a while back. The chalet was falling apart and dirty. Stains on the floors, front door not locking properly etc. We asked for a babysitter for the night(due to the function), and when she arrived she could barely speak English. We left for the function in good faith only to find she never changed our baby's dirty nappy when we arrived back at the chalet.
It's such a pity because it really is such a lovely setting. Would love to go back the that area of the Berg but I will have serious reservations about making use of Mont Aux Sources Hotel again.

  • Stayed: January 2014, traveled with family
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1  Thank Schastri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hote1Management, Manager at Mont Aux Sources Hotel, responded to this reviewResponded February 11, 2014

Dear Sir

We are sorry to hear that you had an issue with some of the older chalets that are not part of the hotel but rather form part of the Mont Aux Sources share block, unfortunately some of these chalets need upgrading and we are currently in negotiations with the share block to upgrade these chalets.

We do apologize for the babysitter not having changed your baby’s nappy, this was an oversight and we are sure to train our babysitters. We are so glad that you let us know of these issues as it enables us to move forward and rectify any issues that our valued customers have. Next time we would love to host you in one of our hotel rooms...

Warmest Regards
The Mont Aux Sources Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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