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“Beautiful Hotel, Amazing Staff and Incredible Good Food”

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Mont Aux Sources Hotel
Ranked #4 of 4 Hotels in Bergville
Johannesburg
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Beautiful Hotel, Amazing Staff and Incredible Good Food”
Reviewed August 29, 2013

It was with heavy hearts when we read the reviews of the hotel, but still decided that we had to go and see for ourselves.
We arrived at the hotel and immediately sense that we are in for a treat, we were welcomed by The General Manager and what a pleasant way to start a visit. We checked in and went into our room, the views breathtaking, the cleanliness out of this world.
We went for drinks before dinner and friendly staff awaited us. I have never seen a group of Managers always ready to attend and assist. Special thanks go to the Executive Chef, Riaan for helping my wife storing her medicine in the hotel's fridge.
Dinner was a full buffet, soup, homemade bread, starters, salads and a full mouthwatering of hot dishes. It was tasteful, well presented and Riaan, the Executive Chef on hand to explain and inform, thank you, thank you.
I recommend this hotel with a massive 10 out of 10, will be back with family and friends

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jason B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontAuxSources T, Manager at Mont Aux Sources Hotel, responded to this review, September 6, 2013
Dear Jason,

Thank you for your kind and encouraging words. Your thanks will be relayed to Riaan and the rest of our team that helped make your stay a memorable one. We look forward to seeing you and your friends back at Mont Aux Sources.

Warm regards,
The Mont Aux Sources Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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230 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (58)
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English first
Johannesburg, South Africa
Level Contributor
60 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed August 15, 2013

Just came back from Mont aux Sources Hotel. Room was large and nicely furnished (de luxe). Situation of the hotel, superb. Food wise, it is very pricey for what you receive. Two fresh fruits on the breakfast buffet, terrible pastries, nice hot food though. Dinner dishes are very ordinary, good curries on offer. Would only return because of proximity of hikes in The Berg.

Room Tip: Choose a de luxe room if possible
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ayr77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontAuxSources T, Manager at Mont Aux Sources Hotel, responded to this review, August 20, 2013
Dear Sir/Madam,

Thank you for your valuable feedback. We are aware of the problems experienced by a few of our guests with the buffet, we are working with the group executive chef and the Mont Aux Sources head chef to address these issues as soon as possible.

We thank you for your kind words about our rooms and our stunning location. We hope to see you back at Mont Aux Sources with a more comprehensive dinner spread awaiting your arrival.

Warm regards,

The Mont Aux Sources Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
386 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
Reviewed August 11, 2013

For the price charged, Mont Aux Sources could do more. The staff are friendly and efficient, the room was comfortable, the food was alright. The upkeep of the hotel and grounds can be slightly better in my opinion. The breakfast spread was good, but the dinner buffet had some options which tasted rather ordinary - especially the macaroni & cheese. The toiletries provided in the bathroom can be better too - only 1 soap was provided and the toilet paper was terribly thin.

On the positive side, the location is great and you ca see Amphitheatre from the grounds.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ShareKhan4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontAuxSources T, Manager at Mont Aux Sources Hotel, responded to this review, August 14, 2013
Dear Sir/Madam,

Thank you for your review. We have taken your comments as constructive input to improve on the areas highlighted. My team is currently working with the head chef to improve on quality and selection for our dinner buffets.

We hope to see back at Mont Aux Sources soon and exceed your expectations.

Warm Regards,
The Mont aux Sources Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 2, 2013

The beautiful scenary was not equalled by the poor upkeep of the room or quality of the meals provided to my wife and I during our recent long weekend stay at the resort.
The hotel has a history of good ratings and visits so not sure what is going wrong at the moment, but the lack of investment / attention to the upkeep of the accommodation and general grounds / facilities was noticeable to us.
The limited variety of meals, coupled with the lack of quality of the menu was disappointing to say the least, although it must be said that an early complaint to management was met with immediate efforts to improve, so well done in this regard - let's hope the efforts are sustainable!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Traveller302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontAuxSources T, Manager at Mont Aux Sources Hotel, responded to this review, July 26, 2013
Dear Sir/Madam

Thank you for your constructive comments. We are consistently looking to improve in all areas with new management onsite and we will use your recommendations as a guide on improving our services.

We hope you wil give us the opportunity to not only meeting but exceed your expectations on your next visit.

Yours sincerely

The Mont Aux Sources Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johannesburg, South Africa
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 24, 2013

We stayed at the Hotel on the weekend of the 14-16 June 2013 and had a wonderful time.

Reception was quick and checking in was smooth and seamless. The rooms are spacious and comfortable.
The view from our room was spectacular. We stayed in a deluxe room not too far from the dining room.

The food was okay and the services from the waitrons was a litte slow, but it did not deter from a very successful weekend!

We will be back for the next soccer tournament next year!

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wannabejetsetter016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontAuxSources T, Manager at Mont Aux Sources Hotel, responded to this review, July 26, 2013
Dear Sir/Madam

Thank you for your honest review. We take every customer comment to heart and use it as a guide to improve on our service. We will spend a little more time training our waiters and waitrons to give a faster, more efficient service.

We are glad you enjoyed your stay with us and we look forward to hosting you again soon.

Warmest regards,

The Mont Aux Sources Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Elizabeth, South Africa
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 15, 2013

Was lovely with the holiday program running-activities all day long . Pity there was no al la carte menu on christmas night.We had a huge sit down lunch and did not feel for another huge sit down meal at supper but there was no alternative.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sandi c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontAuxSources T, Manager at Mont Aux Sources Hotel, responded to this review, July 26, 2013
Dear Sandy,

Thank you for your review. Unfortunately, because of the season and demand for both Christmas Lunch and Christmas Dinner our focus was on achieving this.
We have notified the management team and we will use your constructive and valuable recommendations going forward.

We are glad you had an overall great experience staying with us and we hope to better match your expectations on your next visit.

Warm regards,

The Mont Aux Sources Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
73 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed June 3, 2013 via mobile

The Mont aux Sources hotel is the old Movenpick hotel which now transferred ownership to the Orion group. The hotel itself is slightly faded. The rooms in the hotel are nicely refurbished although the shower truly sucks; either very hot or very cold with little water pressure. The beds are good, the room itself is spacious, the decoration is nice and the view on the Berg is great. Staff overall were very friendly and truly made an effort, which always makes your stay a bit more pleasant. We found the food at the restaurant ok, although this is one of the areas the hotel could improve. Surroundings are great, you're truly in the middle of the Drakensberg so if you're looking for a decent value for money option I would certainly consider this hotel.

Stayed March 2013, traveled as a couple
Helpful?
Thank SBO81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontAuxSources T, Manager at Mont Aux Sources Hotel, responded to this review, June 10, 2013
Dear Steven,

We are greatly appreciative of reviews such as yours that give us real feedback, allowing us to make small adjustments to the ships course. After all we are always wishing to give our guests sunny weather and calm seas...

Warm regards,

The Mont Aux Sources Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mont Aux Sources Hotel

Property: Mont Aux Sources Hotel
Address: D119, The Cavern Road | Northern Drakensberg, Bergville 3350, South Africa
Location: South Africa > KwaZulu-Natal > Drakensberg Region > Bergville
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #4 of 4 Hotels in Bergville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mont Aux Sources Hotel 3*
Number of rooms: 98
Official Description (provided by the hotel):
Nestled at the foothills of the majestic Drakensberg Mountains, this landmark property is easily accessible from Johannesburg and Durban. The Mont-Aux-Sources Hotel & Resort borders the renowned Royal Natal National Park and offers magnificent views of the world-famous Amphitheatre. The Drakensberg is home to many world heritage sites and is the second most photographed destination in Southern Africa.Experience the stunning natural beauty, while enjoying the numerous activities, onsite and nearby. Afterwards, enjoy a hearty meal in the restaurant and relax in the comfortable lounge with its inviting log fireplace. The beautifully landscaped grounds add to the tranquil ambience of this popular country retreat. As one of the region’s finest country hotels, it welcomes guests from all over the world, and is known for its warmth and hospitality. ... more   less 
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