I booked this hotel through Choice Hotels and two days before my booking I received a call from Mary (front desk) saying that they needed confirmation of my employment to lock down the rate I receive through Choice Hotel's online booking. I book with Choice Hotels weekly and have never had any issues with my reservation. They said they could not honor my reservation even after I gave them all my employment information. I asked over and over again to speak to the manager and they would not let me. The manager (Priscilla) would not come to the phone, although I heard her in the background “hiding” behind her front desk employee. I will continue to book with Choice Hotels, but never with this Econo Lodge. To be honest I was a bit suspicious to stay there in the first place. I would not waste your time with this unprofessional staff. With the way they treat people, I could only image what their habits of maintenance are like.
- Official Description (provided by the hotel):
- Easy access to I-81 and Arsenal street is situated close to the CBD and shopping malls, tourist attractions. Watertown is situated near the thousand islands and boast a large summer and winter tourist season to its many attractions and fishing events. 25 minutes to Canada border and 60 minutes to Syracuse and Kingston Canada. Close to Casino and Ottawa, Canada . ... more less
- Reservation Options:
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- Also Known As:
- Econo Hotel Watertown