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Holiday Inn Express Hotel & Suites Watertown-Thousand Islands
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All reviewsfree soupfront deskcinnamon rollscookiesbuffalo wild wingsgreat roomfree breakfastruby tuesdaysgreat location for shoppingbreakfast roomgreat place to staythe entire staffsalmon run mallrooms were very cleanan overnight stayshopping tripsausage
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Reviewed February 20, 2011

I have stayed at HIE many times and have always found rooms to be clean. Staff are courteous and helpful. The breakfasts are wonderful.

  • Stayed: February 2011, traveled on business
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1  Thank Gwen34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 14, 2011

this is the second time we have been to the holiday inn and both time we got excellent service the staff were very friendly and they made us feel welcome, the jacuzzi room suite was spectacular everything was cleaned and well put together everything worked, all in all it was a great experience and im looking forward to going again soon.

  • Stayed: February 2011, traveled as a couple
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1  Thank vannypooh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2011

After getting caught in an extremely bad snow storm and struggling to find a place to bunk down for the night. The Holiday Inn Express was a dream come true. The location couldn't be any better! Just a turn off of 81 with several restaurants within walking distance. The night time manager Shawn was extremely helpful and extremely thankful for our business. The room was immaculate, spacious and contained a wide variety of amenities, toiletries, extra towels and extremely comfy beds! The breakfast in the morning was the best perk and made being stranded in Watertown enjoyable! Overall, the management is excellent, the staff is friendly, the property is clean and the rooms are great! THIS IS THE PLACE TO STAY IN WATERTOWN..... HANDS DOWN!!! - Thank you Shawn for all your help
- The group who stayed 2/4/11 RM#413

  • Stayed: February 2011, traveled with friends
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1  Thank AK315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2011

I work for the Department of the Army. I travel all over the United States from Fort to Fort to field soldiers our equipment and make sure they get their most needed training, so I am in an Airplane every Monday heading out and every Thursday or Friday heading home. I want Nothing but a great hotel, great service and to be comfortable. When away from your family as much as I am I need this comfort. I have been coming to this Holiday Inn Express since they opened and I must tell you.... From the Managment to the Desk Staff, to the Housekeep, Food assistance and Maintenance Engineers, I have NEVER felt so much at home. I am ALWAYS Greeted at the door and they Never forget my name. The rooms are Beautiful. The hotel is so clean and pretty and Best of all the service is TOP shelf. Take this from a traveler who is all over and stays in the finest hotels. With the growth here of new hotels being built here I have to tell you "This" Hotel will still be my FIrst choice when coming up to Watertown to work at Ft. Drum. Bravo to this wonderful Staff of Excellent employee's and Thank you for ALWAYS making me feel welcome and at Home. Very Respectfully, Mrs. Joanne Ryan

  • Stayed: January 2011, traveled on business
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Thank jryan323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2011

Stayed for one night while visiting soldier son. For the reasonable price, cannot say enough about this Express location. All staff were friendly, very accommodating and willing to go above and beyond customer service. The room was fresh, new, sparkling clean and modern. Stayed on the I-81 side top floor and didn't hear a peep of noise from the highway.
Fresh fruit on breakfast bar was truly fresh. Was surprised there were also eggs and sausage--an Express in ATL was only cinnamon rolls.
There is a Buffalo Wild Wings take out within steps of hotel along with a Ruby Tuesdays, Ponderosa and Starbucks. Very easy on / easy off I-81.
Salmon Run Mall no more than a half mile down the road with your standard Penney, Gander Mtn, Best Buy, etc.
Many restaurant choices in the immediate area...especially a gem of a small Greek Restaurant--the Apollo, right in the Price Chopper Plaza across Arsenal Street.
Ft. Drum is about a 20 minute drive to the gate but you'll appreciate this area more than being closer to Drum
Stay there--you'll not be disappointed.

  • Stayed: January 2011
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Thank GChuey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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