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“Excellent value, Exceptional service”

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Fairfield Inn & Suites Watertown Thousand Islands
Ranked #3 of 14 Hotels in Watertown
Certificate of Excellence
Charlottesville, Virginia
Level Contributor
67 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Excellent value, Exceptional service”
Reviewed January 2, 2014

There are four "new" hotels within sight of each other--Hampton Inn, Hilton Garden Inn, Holiday Inn, and the newest, the Fairfield Inn. We have stayed at both Hilton hotels and decided to try the Fairfield Inn this time. On this occasion it was less expensive than the others and offered breakfast as well.
One noteworthy item. My wife had been looking for an inexpensive plastic rain hat. We asked the receptionist if she knew of any local place that might have one. On her own initiative, and without our asking, she called several stores and located just what we wanted at the nearby WalMart. She had them set it aside and told us where to pick it up. That was service!
We believe you would be satisfied with any of the four hotels and your decision might depend on brand loyalty, but based on our experience, you would not be disappointed with the Fairfield Inn.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank loonisland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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279 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
monclova, ohio
Level Contributor
102 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed December 31, 2013

Quick stop overnight en route to skiing in VT. Very new, nice Fairfield Inn. Comfort mattress, and pillows- ahhh, after a long day of driving! Pool clean. Breakfast extensive- both hot and cold. Love the comfort and value of The Fairfield Inn! The clerk at check in was very helpful with local restaurants- recommended Maggie's- ( separate review), yum!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mary c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ny
Level Contributor
113 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed December 27, 2013

Fairly new hotel still in pristine shape. Modern and colorful atmosphere. Impeccable staff. Nice fitness center. Very small pool. No hot tub. Reasonably good breakfast buffet (but powdered scrambled eggs should be replaced with real eggs and breads should be upgraded).

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aaaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bentonville, Arkansas
Level Contributor
157 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed December 19, 2013

The kind of room you expect from Marriott. Clean and comfortable room. Very friendly staff. Nice breakfast and fast internet. It was snowing like crazy but they did a great job with the lot and walks. Room was quiet and location is close to everything. Good value.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arkybob75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ontario
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 17, 2013

We arrived at the hotel very early on the day of check in. The hotel clerk was extremely kind, and allowed us to check in early. We were so grateful after twenty hours of shopping, straight !

This hotel had a great breakfast, with many choices and as stated previously breakfast packed up in brown bags, for shoppers to eat on the run.

I love how they catered to the shopaholics, and had newspapers with all the flyers for the city in each room.

The hotel was very clean, and extremely modern. We will definitely stay here again!

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mamanda16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Apache Junction, Arizona
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed December 16, 2013 via mobile

Very colorful and fun hotel. Nice and new. The hotel staff is friendly and helpful. The cleaning staff is awesome. Our room is so clean, the lobby and hallways are so clean. The breakfast area was also nice and clean with a good selection. We're very happy we stayed here.

Stayed December 2013, traveled on business
Helpful?
Thank Charlotte F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belleville, Canada
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 30, 2013

My Dil and I stayed here for Black Friday, the staff were so friendly and helpful.They also put newspapers in the rooms of all the Black Friday sales, which was a really nice thought. The rooms were lovely and clean...........which for me is a priority.....we chose it due to its location, close to everything. When we returned back to our room after shopping in the early evening, they had numerous pies for the customers in the breakfast area, which we really appreciated. The room did block outside noise, only complaint was the room above us must have came in around 3:30am........and we could hear every foot step, but due to the overnight shopping, we manned up and went back to sleep. The breakfast was nice a choice between hot and cold items, and they had also made up bagged breakfasts for those who wanted to go out for early A.M. shopping and not want to stop for brekki. When we left late in AM, there were still breakfast bags sitting out and we were told to take 2 for the trip home. Which saved us from stopping for food and drink. We really enjoyed our stay here and will do so again next year and we have decided we are staying for 2 nights

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Swheel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Watertown Thousand Islands

Property: Fairfield Inn & Suites Watertown Thousand Islands
Address: 250 Commerce Park Dr, Watertown, NY 13601-2299
Phone Number:
Location: United States > New York > Watertown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 14 Hotels in Watertown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Watertown Thousand Islands 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
Only Fairfield Inn & Suites by Marriott® gives you confidence that your trip will be a success because we consistently deliver a hotel experience that's just right. We provide you with just what you need, and skip what you don't, so travel is easy and productive. Our knowledgeable and courteous staff is available to help 24 hours a day. Take advantage of our complimentary amenities at every Fairfield Inn & Suites, including breakfast, in-room high-speed Internet and Wi-Fi in the lobby. Enjoy comfortable and spacious guest rooms that allow you to work and relax. Relax and unwind with our plush mattresses and fluffy pillows. Or work off some steam in our pool and exercise room. Whether you're traveling for business or pleasure, Fairfield Inn & Suites provides everything you need to make the most out of your stay. Great value and great service, all backed by a name you can believe in: Marriott. ... more   less 
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