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“If you are ever in Watertown” 5 of 5 stars
Review of Hilton Garden Inn Watertown/Thousand Islands

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Hilton Garden Inn Watertown/Thousand Islands
Ranked #1 of 16 Hotels in Watertown
Certificate of Excellence
Boston, United States
1 review
“If you are ever in Watertown”
5 of 5 stars Reviewed November 17, 2013

Hilton Garden Inn/ Watertown 1000 Islands should be your place to stay. Close to the 1000 Islands, shopping and restaurant area gives you all you might need for your travel right at hand. Only 15 min away from Fort Drum if the purpose of your visit is military.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Carmen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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593 reviews from our community

Traveler rating
    421
    119
    37
    12
    4
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Copenhagen
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 16, 2013

This is a great hotel. From the moment you walk in, you feel relaxed. The staff are very courteous. The rooms are new and everything was clean and fresh. Make sure to dine at the restaurant on premise. We had a wonderful dining experience and the food was excellent.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Irene W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wichita, United States
1 review
4 of 5 stars Reviewed November 16, 2013

The experience at the hotel was only adequate. Our online confirmation was very misleading, leaving us to believe a breakfast came with the room. We were later told that we would have had to purchase a special package to include that. We were begrudgingly given a "courtesy coupon" for breakfast.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kathryn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
1 review
5 of 5 stars Reviewed November 15, 2013

We have stayed at a number of Hilton Garden Inns. We have always been very pleased with the level of service and the hotel. The staff are pleased to assist. The pool and exercise rooms are clean and pleasent to use.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walnut Creek, United States
1 review
5 of 5 stars Reviewed November 12, 2013

I've stayed here twice in two years on my trips to Watertown, NY area. If you're visiting Ft. Drum, this is the perfect location. If you're just enjoying the area, this is still the place for you. It's one of the nicest HGI in the chain. Clean, friendly, comfortable, quiet, efficient. Highly recommend. I'm not a B&B person - been burned with too many cute, deceiving internet pics. I know when I go to an HGI there's a level of consistency. And this location is at the top.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ronn E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Victoria, Canada
2 reviews
5 of 5 stars Reviewed November 10, 2013

The staff were great at arrival and also helped out when I had questions. The Banquet (Rotary) was well organized and the food very good. The wait staff knew what they were doing and were polite. Room more than adequate. Would come again.

  • Stayed November 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petrolia, Canada
2 reviews
4 of 5 stars Reviewed November 9, 2013

The Hilton Garden Inn was comfortable accommodation for my short stay. The room and bathroom were clean and in good repair. The bed and the pillows were quite comfortable. There was a good breakfast offered but too much for me! The Hotel was well locate as I was heading to Fort Drum in the morning.

Stayed November 2013, traveled solo
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Christine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Watertown/Thousand Islands

Property: Hilton Garden Inn Watertown/Thousand Islands
Address: 1290 Arsenal Street, Suite 8, Watertown, NY 13601-2294
Phone Number:
Location: United States > New York > Watertown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 16 Hotels in Watertown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Watertown/Thousand Islands 3*
Number of rooms: 136
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn Watertown/Thousand Islands hotel, located in the heart of Watertown and minutes from Watertown International Airport (ART). Access attractions from our contemporary hotel like the Antique Boat Museum in Clayton, historic Sackets Harbor and Tibbett’s Point Lighthouse in Cape Vincent. Expect friendly service from multilingual staff at our warm and inviting hotel in Watertown, ideal for the business and leisure traveler. Hold business conventions at our impressive Watertown hotel with 6,350 sq. ft. of conference space, four meeting rooms and elegant 4,300 sq. ft. ballroom, ideal for weddings. Do business from our complimentary 24-hour Business Center with WiFi, secure remote printing from guest rooms and a photocopying service. Relax in our spacious guest rooms featuring complimentary WiFi, 37-inch flat screen TV, comfortable self adjusting Garden Sleep System®bed, refrigerator, microwave and coffee maker and a generous work area. Accessible rooms and soothing Whirlpool rooms with spa tub built for two are also available. Enjoy a daily cooked-to-order breakfast in our Great American Grill® also offering lunch and dinner. Our 24-hour Pavilion Pantry® stocks a wide range of sundries and ready to cook meals. Keep fit in our complimentary fitness center and unwind in our indoor heated pool and Jacuzzi. Stay active in the comfort of your room with an exercise kit available from the front desk. ... more   less 
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