It is always difficult when you rate a chain hotel like a HGI. It is located just off the freeway on a huge parking lot. While this is convenient when you pass through it isn't like you open your curtains and enjoy the great view.
The area is a normal US shopping area in the outskirts of Town. There are all the chain restaurants and stores you would expect to find.
As I said parking is ample and it is free. The checkin was quick, we arrived on Monday July 22 and the hotel didn't seem too busy, I can imagine that is different on the weekends. Being a HHonors Diamond member I was greeted and were given a room on the 4th floor, my HHonors profile list my preference as high floor, away from elevator so I was a bit surprised when my room 421 was the one you actually could step into directly from the elevator. This didn't bother us during the night but in the morning there was a lot of noise from people waiting for the elevator and staff? having some kind of conversation over radio.
Room was nice and clean but saturated with air freshener.
Breakfast was good, I have free breakfast due to my HHonors status but I would rather pay for this one than have a free but crappy breakfast at Hampton Inn, here you have real eggs cooked to order not that microwave stuff they serve in other places.
One thing I noted was that several of the ice machines was out of order.
- Official Description (provided by the hotel):
- Welcome to the Hilton Garden Inn Watertown / Thousand Islands Hotel, located in the heart of Watertown and minutes from Watertown International Airport (ART). Access attractions from our contemporary hotel like the Antique Boat Museum in Clayton, historic Sackets Harbor and Tibbett’s Point Lighthouse in Cape Vincent. Expect friendly service from multilingual staff at our warm and inviting hotel in Watertown, ideal for the business and leisure traveler. Hold business conventions at our impressive Watertown hotel with 6,350 sq. ft. of conference space, four meeting rooms and elegant 4,300 sq. ft. ballroom, ideal for weddings. Do business from our complimentary 24-hour Business Center with WiFi, secure remote printing from guest rooms and a photocopying service. Relax in our spacious guest rooms featuring complimentary WiFi, 37-inch flat screen TV, comfortable self adjusting Garden Sleep System®bed, refrigerator, microwave and coffee maker and a generous work area. Accessible rooms and soothing Whirlpool rooms with spa tub built for two are also available. Enjoy a daily cooked-to-order breakfast in our Great American Grill® also offering lunch and dinner. Our 24-hour Pavilion Pantry® stocks a wide range of sundries and ready to cook meals. Keep fit in our complimentary fitness center and unwind in our indoor heated pool and Jacuzzi. Stay active in the comfort of your room with an exercise kit available from the front desk. ... more less
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