Let me just say, this might be our first review but we have stayed in many hotels across the country. Former Air Force, traveling with pets - we know what we are talking about! We were traveling with our dog - in the area visiting family, mid-week. We picked this location because they were only 1 out 4 Watertown area hotels that were pet friendly and they had the most reasonable pet fee ($15.00) The lobby area was impressive and the desk clerk was very polite and friendly - we had great hopes for our first stay. The hotel was not at all full but they placed all of the guests in the same area towards the backside of the hotel - which we found odd. The walls are paper thin. You can hear people coughing, sound from the tv's, dogs barking etc. Our room was clean and we were pleased to find a microfridge and microwave. However, we were appalled to find the non-smoking room we requested reeked of cigarette smoke. We are non-smokers. It was a chilly night and when the heater would blow the nasty smoke smell would too. We called the front desk clerk straight away to remedy the situation. She came to our room and verified it did smell like cigarette smoke and she apologized for the smell, that maintenance had supposedly cleaned the carpet and had authorized her to put the room back in service and she offered to switch our room. BUT, out of ALL those empty rooms, she said their was only 1 other room available for us...but that room STUNK just as badly! We opted to stay were we were and she kindly brought us a bottle of the hotel's "febreeze" to use. We ended up shutting off our heater around midnight to keep the odor down. We had a pretty restless night of sleep and when we went to check out with the Assistant Manager the next morning, she could have cared less about the issue and was only willing to comp us 10% off our stay which doesn't even cover the pet fee. Our dog smells better than that room and for a hundred bucks a night, I expect a non-smoking room when I ask for one. I'm pretty certain the Quality Inn only invested in a revamped lobby and completely neglected updating the former America's Best Value rooms! Our suggestion, when you pull into the hotel lobby, look over the treetops, put your car in reverse and head over to the competitor behind them (they are also pet friendly, just a bit more!)
- Official Description (provided by the hotel):
- The Inn at 81 Watertown includes more of what you want when traveling to Northern New York State! We are a completely renovated and upgraded property with all our improvements completed for 2011. Take advantage of our complimentary hot breakfast served daily, and free Wi-Fi in all guest rooms. Additionally, every guest room comes equipped with microwaves, mini-fridges and cable TV. The Inn at 81 Watertown is your best value near the Thousand Islands, Fort Drum, the Great Lakes Seaway Trail, and the entire Northern New York region. We offer the perfect accommodations whether you are in town to visit family stationed at Fort Drum, home to the Army's 10th Mountain Division, or to enjoy a weekend shopping trip from across the 1000 Islands Bridge. We are less than 1 mile from the newly expanded shopping district which includes the Salmon Run Mall, Sam's Club and Wal-Mart. A reminder to our friends from Kingston, Ontario - we are only 25 miles from the Canadian border! Adventure enthusiasts come to experience 14 sets of class III and IV rapids along the Black River. There's snowmobiling at Tug Hill Plateau and snowboarding and skiing throughout the Dry Hill and Thompson Park area. We offer plenty of parking for snowmobile travelers in the winter and are within a few minutes of multiple access points for the Black River. So whether you are Whitewater kayaking, flat water paddling, snowmobiling or skiing we've got you covered at The Inn at 81 Watertown. ... more less
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- Also Known As:
- Americas Best Value Hotel Watertown