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“Great hotel but hilton not good enough”

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Hilton Seychelles Northolme Resort & Spa
Ranked #1 of 3 Hotels in Glacis
Certificate of Excellence
Reviewed April 22, 2014

We satyed 3 nights in the ocean front villa, which had incredible view inculding beau vallon. The hotel itself is a perfect place in Mahe. It already has a long history before named after hilton. To be honest, the staff are not friendly enough,they were more interested in selling their spas, foods, activities. But anyway, as we spent most time in pralin and a short stay in mahe. Northolme was still the best choice.

  • Stayed: April 2014, traveled as a couple
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Thank Shijia X
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharifa P, Front Office Manager at Hilton Seychelles Northolme Resort & Spa, responded to this reviewResponded April 26, 2014

Dear Shijia x,

Greetings from Hilton Seychelles Northolme

Your kind review awakens inspiration for our team and you can be sure we will continue working hard to improve day by day in every possible area, that you had mention, that which not meet your expectations.

It was indeed a pleasure having you in our care and ensuring a unique discovery of the destination and Hilton Seychelles Northolme Resort and Spa. We look forward to welcoming you back very soon.

With warm personal regards,

Sharifa Pragassen
Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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447 - 453 of 1,185 reviews

Reviewed April 19, 2014

This is pretty fantastic hotel. The villas are amazing, spacious, tasteful, great balcony, incredible bathroom.

Nice infinity pool. great bar overlooking ocean and sunset, pretty awesome snorkeling. Within ten feet of the beach, you will see a lot of fish.

The only catch, I dont consider this to be a $700 a night hotel. It is very easy for lunch to be $100, a couple of sandwiches, and two drinks. Nothing special.

  • Stayed: April 2014, traveled as a couple
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Thank rmgsafari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharifa P, Front Office Manager at Hilton Seychelles Northolme Resort & Spa, responded to this reviewResponded April 26, 2014

Dear Guest,

First, I would like to take this opportunity to thank you for your recent holiday with us at the Hilton Seychelles Northolme Resort and Spa.

I hope that during your stay you were able to experience the true magic of the islands and were able to return home with many happy memories.

I am pleased to learn that you were satisfied with your vacation experience. Please be advised that your thoughtful feedback has been shared with the whole team.

With best regards,

Sharifa Pragassen
Front Desk Manager
Hilton Seychelles Northolme Resort & Spa
http://www.tripadvisor.com/ShowUserReviews-g488117-d547001

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Reviewed April 7, 2014

I categorically refuse to stay in Hilton properties in the US, they just do not reach the same standard as their sister properties abroad, like the Hilton Seychelles Northolme for example. And this is coming from a Hilton Diamond member. This property is magnificent. Had large private villa towards entrance area. There is currently construction ongoing. And when I say ongoing, I mean it. The sledgehammers won't stop. We would have never moved to the slightly smaller villa on the opposite west side, because the views over the south bay is actually nicer than on the West side, ...had it not been for the nuisance. Now all we listen to is the sound of waves and along with that, we enjoy magnificent views. Management, staff, all very forthcoming. Trying to accommodate all wishes guests may have. Had a spa massage, Deep Tissue, very good, the actual massage room and spa is in an incredible setting over emerald water with gorgeous views as well. Eternity pool is also divine, the restaurant and also the breakfast area are both , once again, in beautiful setting with endless views. Food is great, only downside, you may have to wait a while for your drink or food order to arrive. Other than that we have nothing negative to say other than highly recommend this location and hotel. The villas are absolutely marvelous, all wood floored with a touch of native art and rustique feel, yet modern open air tub and shower. The private beach wowed us with an enormous variety of exotic tropical fish fine white sand. Careful when the surf is up... you can easily hurt your feet. I highly recommend to explore the little bay with snorkel, beautiful fish will swim right up to you and around you. Loving every moment of this place. If you don't rent a car, ask Concierge for tours via ferry to neighboring islands. The giant fruit bats that we see flying around the property are something you need your camera ready for! Highly recommend this hotel.

Room Tip: West side villas are not affected by the noise of the adjacent construction site. The views near con...
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  • Stayed: April 2014, traveled on business
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1  Thank Sistatravelista
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharifa P, Front Office Manager at Hilton Seychelles Northolme Resort & Spa, responded to this reviewResponded April 26, 2014

Dear Kickdiver,


Warm greetings from Hilton Northolme Resort and Spa!

I would like to thank you for your wonderful review of the Resort. We are all so delighted that you enjoyed such a spectacular stay.

We know we are lucky to be able to welcome guests to such a beautiful location, but it is a delight to be able to give such wonderful and memorable service to you.

We hope to be able to welcome you back in the future.

Warm Regards
Sharifa Pragassen
Front Desk Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2014

this is the place to be if you are looking for a place to relax and get away from the modern lifestyle, great staff, luxurious hotel and wonderful facilities. one thing you have to make sure off is that you book at the right time and right dates as you might face a lot of rain and miss out on the sun and beach activities.

Room Tip: Take an ocean view or do not travel at all.
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  • Stayed: April 2014, traveled as a couple
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1  Thank Abdu_Arif
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharifa P, Front Office Manager at Hilton Seychelles Northolme Resort & Spa, responded to this reviewResponded April 26, 2014

Dear Sir/Madam

It's always such a pleasure reading such detailed reviews. Thank you for taking the time to share your experience with our future guests.

I'm delighted that you enjoyed your stay, and hope we will have the opportunity to welcome you back in future.

With warm personal regards,


Sharifa Pragassen
Front Desk Manager
sharifa.pragassen@hilton.com

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Reviewed March 30, 2014

Spent a night here after being delayed in dubai meaning we missed our boat to the other hilton property at Labriz, after worrying that we may be stranded, we were met by a hilton staff member from Northolme were we were to stay for the one night. They handled everything to rearrange our ferry transfer for the next day. Quality customer service from start to finish. Arrived at met by the duty manager who showed us around this amazing resort and were shown to the most amazing room. The room was incredible large 4 poster bed with jacuzzi bath tub with a view and sunset that you can only imagine. The bar at the resort was very cosy priced comparible to any other 5* resort in the world. Breakfast is set in the most incredible setting overlooking the ocean a view i would never tire off. The staff were like family a real credit to the team at Northolme.

  • Stayed: February 2014, traveled as a couple
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1  Thank Phillips1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharifa P, Front Office Manager at Hilton Seychelles Northolme Resort & Spa, responded to this reviewResponded April 26, 2014

Dear Phillips1978,

Warm greetings from Hilton Northolme Resort and Spa!

I would like to thank you for your wonderful review of the Resort. We are all so delighted that you enjoyed such a spectacular stay.

We know we are lucky to be able to welcome guests to such a beautiful location, but it is a delight to be able to give such wonderful and memorable service to you.

We hope to be able to welcome you back in the future.

Warm Regards
Sharifa Pragassen
Front Desk Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2014

In September 2013 we've been in Seychelles, Mahé, well we've rent a villa near Hilton Northholme Resort and Spa.

So we've decided to have cocktails and drinks even lunch and happy hour and SPA time there.

It's a real nice and charming place, the spa is great : the best employees I've ever had in a spa.
Precisely a very professional personn from Bali she said, perfect massages and treatments to relax.

One desire : be back again, swiming amoung the coral reefs, no danger,just safe, many many many colourfull fishes thre perfect to snorkell !!

Just enjoy, please do.

  • Stayed: September 2013, traveled with friends
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Thank Laure L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sharifa P, Front Office Manager at Hilton Seychelles Northolme Resort & Spa, responded to this reviewResponded April 26, 2014

Dear Guest,

First, I would like to take this opportunity to thank you for your recent holiday with us at the Hilton Seychelles Northolme Resort and Spa.

I hope that during your stay you were able to experience the true magic of the islands and were able to return home with many happy memories.

I am pleased to learn that you were satisfied with your vacation experience. Please be advised that your thoughtful feedback has been shared with the whole team.

With best regards,

Sharifa Pragassen
Front Desk Manager
Hilton Seychelles Northolme Resort & Spa
sharifa.pragassen@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 9, 2014

We are becoming regular visitors to this beautiful hotel during our three weeks in the Seychelles. The hotel feels as if it is set in the Indian Ocean and has an envious location in Beau Vallon. Stunning views abound and there is a choice of dining areas-outside or in - to suit your mood and the weather...air conditioning is very welcome in the evening heat when no breeze from the sea is forthcoming! The food is well presented and the drinks, although expensive, are a thing of beauty.
A well equipped gym is our regular evening challenge. I haven't taken advantage of the spa yet but it looks wonderful. The staff ensure that you are made to feel most welcome.

Stayed: March 2014, traveled with family
4  Thank Barbara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Seychelles Northolme Resort & Spa

Address: Victoria, Glacis, Mahe Island, Seychelles
Phone Number:
Location: Seychelles > Mahe Island > Glacis
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #1 of 3 Hotels in Glacis
Price Range: $376 - $909 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Seychelles Northolme Resort & Spa 5*
Number of rooms: 40
Official Description (provided by the hotel):
Untouched paradise along the Indian Ocean Your Creole getaway awaits at this hidden treasure - also an inspiration to James Bond creator Ian Fleming. Surrounded by white-sand beaches, tropical gardens and crystal waters, the Hilton Seychelles Northolme Resort & Spa is a true escape. Our villas are perched on stilts, providing gorgeous views and plenty of privacy. An infinity pool, oceanfront dining, a luxurious spa, glass-bottom boat tours - it's just the beginning of your retreat in Beau Vallon Bay. ... more   less 
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Also Known As:
Hilton Seychelles Northolme Hotel Glacis
Hilton Seychelles Northolme Resort And Spa
Hilton Glacis
Glacis Hilton
Hilton Seychelles Northolme Resort & Spa Mahe Island

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