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“In response to Mgmt”
Review of Silver Beach Hotel

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Silver Beach Hotel
Certificate of Excellence
Chicago, Illinois
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“In response to Mgmt”
Reviewed June 4, 2014 via mobile

I'm disappointed that the hotel has yet to acknowledge they were wrong. It's ridiculous that even after calling and having the hotel staff confirm a rate that I was charge a different rate for day 2 of my stay. Friends of ours who were staying the same duration were not charged 2 rates for each evening and they booked long after us. This is ridiculous. We booked very far in advance to avoid any error and will not be recommending this hotel. Stay at your own risk.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MRauen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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820 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (188)
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English first
Worcestershire, United Kingdom
Level 3 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed May 29, 2014

Our third time at this hotel and cannot praise it enough, we just arrive and relax. Familiar staff and still excellent for cleanliness and service, nothing is too much trouble. Buffet style meals, breakfast and lunchtime with afternoon snacks. Evening meal is buffet but with three to four evenings a la carte, with superb service. The bar area is a friendly place to mix with all nationalities. The only down we found this year was that there did not seem to be the usual wide choice in buffet menu, although there is always a good choice to be made.This time we flew from Birmingham to Paris then direct to Mauritius, much better although the airport in Paris leaves a lot to be desired regarding staffing and the lack of help from them. A great place is Ile aux Aigrettes, well worth a visit, this island is being restored to its natural state, the giant tortoise here are brilliant,- take mosquito repellent with you for this, follow this with a glass bottom boat trip from Blue Bay to see the reef - wonderful, This can be booked from the hotel reception. We found this was much better than a visit to Pamplemousse gardens

Room Tip: We always choose a top floor room, usually the same one, with a sea view.
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank kathandken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
County Durham, United Kingdom
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 28, 2014

My husband and I have just returned from another stay at this excellent hotel in an amazing location. It was our third visit to Mauritius and our second year running at Silver Beach. Everything is first class,location, amenities, food, service. The staff were all lovely and friendly and all very good at their jobs ( a true testament to training and organisation) food was buffet style intermingled with set menus some nights with full waiter service and there was always a fantastic choice. There was entertainment every night. The hotel is in a good location for visiting island locations ( it's well worth travelling on the local bus for the experience alone! ) Almost forgot to mention the good range of water sports available on site. We stayed in a sea view room which was well worth the extra money, sitting on the balcony watching the sun go down was a real experience.

Room Tip: High floor, sea view rooms are well worth the extra money.
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Susan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
south yorkshire
Level 3 Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed May 22, 2014

I wanted something special to celebrate our Ruby wedding anniversary, and found it in the Silver Beach. Flying from Manchester with Emirates involves two lengthy flights and a stopover in Dubai, however I found out that direct flights can be had from Heathrow (Air Mauritius) and Gatwick (British Airways), so this may be the better option next time we travel. The hotel has only 60 rooms, 30 sea view and 30 garden. Go for the sea view if possible, it's well worth it.
On arrival you are met with a cocktail, and not allowed to carry your cases from that moment. The rooms are adequate, and have a mini bar, telephone, TV, hair dryer, kettle and tea making facilities. Air con and room safe are standard. There is also a large shower room, and balcony, we had room 406.
The hotel is spotlessly clean, with the sheets and towels changed daily. If you need extra pillows just ask, they will be delivered as soon as. Breakfast and lunch are served buffet style, and afternoon snacks are also available. The evening meal is served buffet style three nights and a la carte for four nights. We were there over Easter and on Easter Sunday we were treated to a Gala meal of six courses. The food is a credit to the hotel and I have to say we enjoyed every single meal. Evening entertainment is also provided for a couple of hours, but it is only a small hotel so don't expect a Palladium type show, but entertaining nonetheless.
Sunbeds are provided with mattresses, and beach towels are also provided daily. There were always spare sunbeds so no need for the 7am rush to secure one. Not that I get up at that time anyway. Also complimentary are the pedaloes, kyaks, windsurfing and glass bottomed boat.
The staff obviously make this holiday what is it, as they cannot do enough for you. You are made to feel very special, and we did. Definitely 10 out of 10. Would love to return here. A little bit of paradise.

Room Tip: Go for a sea view room
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank dsricho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed May 21, 2014

We travelled to Mauritius for the first time on the 1st May for 10 nights. We travelled with virgin on a direct BA flight from Gatwick. I am glad we took that option rather than a lengthy transfer in dubai.

The hotel is not lavish but spotlesslessly clean and the garden rooms are large and comfortable.

The food is fabulous and if you dont like something then the chef is happy to make other things for you.

We normally go in the big resort hotels and they lack personality. It was great here as everyone knew you and you got a very personal service from the bar staff and the waiting staff.

The weather was not great for 3 days whilst we were there so it would have been great to have some UK tv / films - this is definitely an area where the management can improve the facilities.
Normally we would venture out even if the weather is not good but it was torrential rain for full the full day so not fit to be out and about. There is no animation team or activities during the day, which is not a problem when the weather is good.

The evening entertainment was low key but there was something different every night.

It was great to see all the water activities for free - the glass boat, pedaloes and windsurfing.

All in all a fab holiday with wonderful staff. Will definitely come back

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank NEtravellers15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reading, United Kingdom
Level 4 Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 17, 2014

Silver Beach is a small hotel (70 rooms) which is very comfortable with good sized rooms & bathroom, all kept spotlessly clean every day, all the staff, even the gardeners, work tirelessly to keep everything perfect. They are all extremely courteous and waiters are very well trained, the food is also excellent, I would think it was way above the 3 star standard they are set at, nothing too much trouble if you want something different at breakfast. Lovey cocktails and drinks on the verandahs of an evening and such a gorgeous view out to sea. We never had any problem with the age old grabbing of sunbeds at "silly O'clock" either.

Room Tip: Would recommend 1st or 2nd floor rooms as you can then leave your balcony doors open of an evening/n...
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank DizzyDebs2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wetherby
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 9, 2014 via mobile

Positives: The food is excellent and way better than you would expect from a three star establishment, in fact have not had better when previously staying in 5 star hotels. The staff are the best we have encountered with nothing being too much trouble for them. They are a credit to the management and I am sure that is why people will keep on returning here

Improvements:
Better internet connection in the public areas. Would be great if we're in the room as well

TV - whilst you don't go on holiday to watch TV it is good to have something to watch when you go back to your room. There are only three channels and NONE in English. There should be satellite TV in the rooms with English channels/films. This is essential when you find yourself stuck in your room when the weather is too bad to go out - and we did have a few very bad days with none stop rain all day.

Sun beds/cushions in garden area and beach are old and create a poor impression and should be changed .





Stayed May 2014, traveled as a couple
Helpful?
7 Thank Scott R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Silver Beach Hotel

Property: Silver Beach Hotel
Address: Coastal Road, Trou d'eau Douce, Mauritius
Location: Mauritius > Flacq District > Trou d'eau Douce
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#3 Family Hotel in Trou d'eau Douce
#4 Romantic Hotel in Trou d'eau Douce
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Silver Beach Hotel 3*
Number of rooms: 60
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Also Known As:
Hotel Silver Beach
Silver Beach Mauritius
Silver Beach Hotel Mauritius/Trou D'eau Douce

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