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“Most Welcoming and Pleasant”

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Le Palmiste Resort & Spa
Ranked #5 of 10 Hotels in Trou aux Biches
Reviewed October 26, 2013

We just love the hotel everybody is so friendly and pleasant from management staff to gardeners .Staff in the dinning room are never too busy to welcome you and have a chat. The Chef is super he comes round and make sure everyone enjoys their meal . The chambermaids do an excellent job .Mr Shashi is a remarkable gentleman .On the whole we would like to say a big thank you to all staff from reception to DJ and bar staff .Hoping to be there soon.

  • Stayed: September 2013, traveled as a couple
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Thank sooraya2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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124 - 130 of 627 reviews

Reviewed October 21, 2013

We just love returning to this family run hotel where all the staff,some who we have known for 5 years are our friends.It doesn't matter what area of work they are involved in they have time to have a quick chat and are keen to make sure you are enjoying your holiday.I guess it is one of many reasons we keep on returning.The new staff are exactly the same - keen to please and offer an incredible high standard of service.
It does help if you like football and more so if you support Manchester Utd (Atish,Hurry and Dev) but as I don't the comments and fun I had was great.
Our room was good and kept immaculately clean by Nishta and had the benefit of a flat screen tv - not that we watched a great deal but was on while we were getting ready to go out.
The food was good and Vinesh the Head chef was always on hand to discuss ingredients and whether our meal was satisfactory - which in our case it always was as was the service.
My wife hasn't the biggest appetite but she certainly ate more than she would have done in the UK.
So thanks again Raphael(the MD) to you and your team for yet again making it a special holiday in a special country.Hope to see you all in 2014!!

Room Tip: We always go for top floor rooms but that's our choice
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  • Stayed: October 2013, traveled as a couple
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3  Thank Andrew1Poole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chung S, Manager at Le Palmiste Resort & Spa, responded to this reviewResponded October 23, 2013

Thank you for letting us know about your experience at Le Palmiste Resort & Spa.
I am extremely thankful to you for such words of praise regarding the standards of service provided to you all along your stay and that we have fulfilled your expectations.
We genuinely love to indulge all of our guests and they can feel it.

We looked forward to welcoming you back at Le Palmiste Resort & Spa.
regards
Sastri Chung

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 8, 2013

My wife and I had a wonderful stay in Mauritius with the help of your wonderful and very courteous staff. we wanted to use the oppurtunity to say a big thank you to all of you for the excellent service.

from the reception to the dinner staff and Bar and the resident DJ Veejay to the hotel arrangements,the advice we got and support, we had a very wonderful time.

We will definitely give more referals. Keep up the Good work

  • Stayed: September 2013, traveled as a couple
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4  Thank Jeffrey O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chung S, Manager at Le Palmiste Resort & Spa, responded to this reviewResponded October 8, 2013

I thank you for your positive feedback following your recent stay with us at Le Palmiste Resort & Spa.

We do our utmost to accommodate our guests expectations and we love to indulge them.

Once again, we thanked you for having chosen Le Palmiste Resort and look forward to your next visit.

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Reviewed October 7, 2013

We were a group of 38 people residing at hotel Le Palmiste from Cape Town in South Africa from 19 September – 26 September 2013.

I would like to take this opportunity to express my most sincere gratitude to all management and staff who made our 7 night stay at Le Palmiste hotel a treasured vacation. Our stay at your hotel was incredible, from the moment we checked in the entire staff was very helpful, thus the customer service we received was very good and the duty manager Sashi also a big thank you as he was always around to make sure that each and every one of us was happy. The rooms, grounds and pools are very well looked after daily which gives the hotel an enormous boost for future coming.

We would also like to thank the chefs Suren, and Lily please forgive me if I have forgotten someone’s name for the cooking was great, we were South Africans from different cultures but we were all content with buffet breakfast daily with different evening dinners which was good, please extend a warm thanks to the night chef as well, remember his face but forgot the name. Thank you also to the ladies which were always helpful during the morning and evening Valisha, Roma, Babita, and Vanessa, a warm thank you to the manager Aatish as well who were always smiling and asking if everything was fine with us. (also can’t remember all names)

Sarvesh and Hitesh keep up the excellent and professional manner in which you run the bar at the hotel, services were countless!!!!!!!!

And in conclusion we would like to convey a special word of thanks for the entertainment at your hotel. Vijay was great to each and every quest including kids he see that all quests needs were met and made sure everybody was happy at all times, I have to say that I have been at many hotels before but the entertainment at your hotel is of high excellence, you should really be proud of one man who runs the entertainment for all quests all by himself so thoroughly. We enjoyed amongst other playing games like table tennis, darts etc…. that can be arranged during the day, beautiful soft musing during dinner time which was appreciated, Sega shows, bingo, disco, karaoke was excellent provided, nice music at bar every night was appreciated and caused a beautiful spirit before going to your room every night also a place to meet and chill and to meet new people around the world, nice setting by the way.

Also a special thanks to Sashi for arranging the birthday surprise cake and for arranging the seating so that all quests could be seated together for the last night and special thanks to Vijay for the live entertainment show he provided of the 2 singers,was beautiful and we thoroughly enjoyed singing and dancing with them.

Kindly extend our warm wishes and gratitude to all management and staff who has made our stay so memorable and possible, we will surely be back at Le Palmiste Hotel next year for 9 nights in October 2014 God willing.

Hotel should really be proud of all staff as each and every one of them has a valuable contribution in future clientele.

Room Tip: We had 1st floor room on balcony which was nice to view all entertainment during the day and night c...
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  • Stayed: September 2013, traveled with friends
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2  Thank Marion940
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chung S, Manager at Le Palmiste Resort & Spa, responded to this reviewResponded October 8, 2013

I thank you for your positive feedback following your recent stay with us at Le Palmiste Resort.

We are delighted that you and the group enjoyed all the smaller details that we take pride in offering our guests. I will certainly passed on your lovely words to the entire team of le Palmiste who take so much pride in ensuring that all of our guests only receive the very best in service.

Once again, we thanked you for having chosen Le Palmiste Resort and look forward to your next visit.

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Reviewed August 13, 2013

I was with my husband in Mauritius 3 weeks during July 2013 and we stayed at the Hotel Le Palmiste. I have to say that we were more than satisfied!
The hotel is excellent and situated near the very good public beach.
Near the hotel are few good shops from which you can buy everything needed - water, food, clothes, sun tan lotions etc...
The reception was naturally open 24/7 and we always got help and tips when needed - Poonam and Norbert - keep up the good feeling!
The rooms are good and equipped with a small kitchen. The cleaning lady kept our room in excellent condition! Early in the morning the staff took care of three swimming pools and the entire area, which was full of flowers and beautiful trees.
A possibility to play ping-pong, billiards and petanque was great.
Two small and efficient bars was taken care of professionals - thank you Sarvesh and Hitesh!
And the food - wau! Every evening was a certain theme so you did not get bored to the food.
Once was italian food, then english, french, american, local, indian etc...
Every evening the dining room was decorated accordingly and it was really pleasant to sit down and enjoy the meal! The chefs are top professionals! Thank you once again Vinesh,Paul, Dhauhoo, Dhoolup and Lily, who made best pancakes ever!
The staff works at the restaurant with "good touch" - seeing everything and bringing all you needed instantly - with a smile and polite attitude - love you Vanessa, Suran, Pooja, Babita, Valisha, Tanusha and Aatish (hope by the way Aatish, that you will come some day to Finland!)
And Sasha - he was present when we came and that first encounter made an impressions to us! We felt us so welcomed and that feeling remained the whole three weeks! When we left, Sasha also escorted us to the taxi - not so small things but they make the guest happy.

Me and my husband are divers and near the Hotel Le Palmiste is one very good diving center - Pro Dive - highly recommended also!

We did also tours round the island and there really is much to see!

It is important to have a good and relaxing "home" during your visit. We do not want to spend our holiday solving problems with the hotel.
Hotel Le Palmiste was exatcly what we required!

Good hotel for families, friends and like us, couples.

Greetings and love from Jarmo and Tuija (the tree of life, Sasha)

Room Tip: Rooms near the reception are quieter. Room 114 was ours - good!
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  • Stayed: July 2013, traveled as a couple
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8  Thank tuija f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2013

We have spent two weeks at the resort. All the staff are very friendly and happy to help. The food is a country themed buffet over 7 days and they constantly refresh the menu so you will not get the same food twice in two weeks. As a family we found it great that there is a pick menu for lunch which has a good mix of food from Indian to burger/chicken and chips. Handy if you have picky kids. There are three good size pools and as we went in winter season the hotel is not always full, but the weather is good - average is 25, there can be some cloud but it blows over quickly and even if there is rain it lasts about 15 minutes and goes. I was really impressed by the service from Sarvesh in the bar , Hurry the chef and all the waitresses.

In terms of tours, don't go through your tour operator go out the hotel and turn right on the corner of the road is a place that runs a lot of tours at good prices. We would recommend the catamaran cruise. But before booking check with a taxi driver raj (753 3178) who is normally outside the hotel as they can arrange some of these tours cheaper and will take you there and back directly without having to pick up loads of people. Raj took us on a tour of the south of the island where we were able to go at our own speed and see lots of sights all in one day.

Room Tip: Try and get a good family room by the middle pool.
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  • Stayed: August 2013, traveled with family
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2  Thank Michael L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2013

This is a very basic facility. As with many other the hotel's write leads you to a false expectation. If this is rated anything higher than two star I would be surprised. There is however one thing going for it - its proximity to the beach. We swapped to another hotel in the South West coast after staying only a night.

Room Tip: If you are travelling all the way to an island like Mauritius spend a bit more and secure proper acc...
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  • Stayed: May 2013, traveled as a couple
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4  Thank Yusuf O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Palmiste Resort & Spa

Address: Rte Cotiere, Trou aux Biches, Mauritius
Phone Number:
Location: Mauritius > Pamplemousses District > Trou aux Biches
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
#3 Spa Hotel in Trou aux Biches
#5 Romantic Hotel in Trou aux Biches
Price Range: $73 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Le Palmiste Resort & Spa 3*
Number of rooms: 100
Official Description (provided by the hotel):
Hotel Le Palmiste is situated in the most charming facets of Mauritius, the North West, more precisely in the coastal village of Trou aux Biches. Le Palmiste Resort & Spa reveals itself in a very warm atmosphere surrounded by an exotic garden situated at not more than two minutes from the public beach of Trou aux Biches.Distances: 60 Km from the airportHotel Facilities: • 81 rooms • Restaurant • Wifi facilities• Bar & Pool Bar ( Le Ralph`s Bar )• 3 Swimming pools• Meeting room • 1 Kids Pool • Spa, Esthetique, Hammam, Jacuzzi & Sauna• Hairdressing • Tour desk & transport • Reading lounge • Night club Accommodations 81 rooms in 3 categories of rooms:41 Standard roomsGarden and pool view with one double or twin bed and possibility of adding one extra bed.28 Superior roomsGarden and pool view with one double or twin bed and possibility of adding one extra bed.12 Family rooms Garden and pool view with one double bed and one adjoining two twin beds for 2 kidsAll rooms are equipped with:Telephone with direct international accessIndividual digital safe LCD TV with local and satellite channelsBathrooms with showers Mini bar (upon request)Tea/Coffee,Hair Dryer,Electricity 220-240VElectric shaver pointRestaurants Le Cateau Vert - offering buffet breakfast, lunch a la carte and dinner theme buffets and menus. SPA Le Lotus center is the wellness lounge for relaxation and enjoying the peacefulness .The wellness lounge provide facilities of Sauna, Jacuzzi, and Steam bath and massage treatments .Using only the finest natural ingredients, our attentive and unassuming therapists will help rejuvenate your body and revitalize your mind to fully appreciate your surroundings vacation. ... more   less 
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Also Known As:
Hotel Le Palmiste
Le Palmiste Mahebourg
Le Palmiste Resort & Spa Mauritius/Trou Aux Biches

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