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“Fantastic Location, Fantastic Service”

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Trou aux Biches Beachcomber Golf Resort & Spa
Ranked #1 of 10 Hotels in Trou aux Biches
Certificate of Excellence
Dublin, Ireland
1 review
“Fantastic Location, Fantastic Service”
Reviewed October 1, 2013

We did a LOT of research before booking our trip, and Trou aux Biches did not disappoint !
It was a very special occasion for us, as we got engaged during our stay here (on my birthday). 8-)

The food and beverage Manager (Gerome) pulled out all the stops in helping plan the perfect ambiance for us on the beach for me to surprise my girlfriend (now Fiancée) ;-) Music, local Mauritian dancing, privacy, romance, champagne and a phenomenal personalised menu.

The staff struck the perfect balance between providing a personal service whilst being perfectly professional, giving us the personal space we needed when appropriate.

The quality of the food overall and choice of restaurants was excellent. Our favourite was La Caravelle, where the presentation and quality of the food was second to none.

We spent the second half of our stay in Mauritius on the East coast, and we found the weather and particularly the beach in Trou aux Biches to be a step above other areas.

A huge thanks to the team for taking such great care of us (Gerome, Nathanielle, Allain, Sanjay, and Sandrine).

Tips: Bring your mosquito repellent, and practice your hawker 'non merci' wave, both of which you'll use to a significant degree here, but will get used to pretty quickly. Secondly, and more importantly - take the time on arrival to book your meal reservations in advance. The restaurants are busy during high season / shoulder season, so book soon after your arrival to avoid disappointment.

Summary: Would highly recommend Trou aux Biches: You're sure to enjoy your stay if you decide to book here for a romantic break away in Mauritius!

Room Tip: We opted for a Tropical Junior suite. The gardens are fantastic and we had a lovely balcony close to...
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  • Stayed September 2013, traveled as a couple
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Thank ConanAndRuth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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London
Level 6 Contributor
109 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed September 28, 2013

The Trou aux Biches was arranged by my husband for our honeymoon, it was a complete surprise where we were going and considering my lack of holiday since January to save leave for our honeymoon I was hoping for something incredible!
This place did not disappoint. My review will cover overall impressions, the room and restaurants, hotel services and activities.

First impressions: the hotel is three years old, so everything is immaculate. Gorgeous palms and thatched cottages line the beach. The welcoming reception staff couldn't have been any more charming. As honeymooners we were also provided with lunch (2 courses) on top of our half board already paid for. A lovely touch! Secondly we were upgraded to a senior beach front suite with a private pool.....a great start. (Tip, bring your marriage certificate to prove you are on honeymoon and go for beach front rooms)

The suite (room 239): firstly it is huge 160msq! The living room and bedroom (both separate) connect to a huge deck with steps that lead down to your own pool.
The bathroom is also a big as most London flats, with the largest round tub I've ever seen (my husband is 6'10" so he was ecstatic!)
The rooms both boast at least a 42" flat screen tv.
A large minibar with everything you could ever want.
The bed is a king size and perhaps a bit hard for some but you get over that when you look out the glass doors at the palm beach sea view.
The toiletries are excellent - they seem to understand the effect the heat has on British hair! (Re stocked generously every day)
Huge wardrobes in the bathroom for you too unpack so you really feel at home.
The location of this suite is right in front of the boat house and closest to the main pool, very convenient although you do hear the band at night (for us this was no issue, but if you're an early to bed person you may want a room further away)
A special mention to Rambo who looked after us everyday by our pool, towels and cocktails galore.

Restaurants: there are six! We tried all bar the Indian.
The Thai was excellent, a set menu and lovely setting, highly recommend.
The Italian, this unfortunately was not the best food but the beach side location was lovely.
The deck, open for breakfast and lunch was one of our favourites, situated next to the huge pool and the beach.
The Caravelle also served all meals, the staff here we're excellent, a special mention to Gunshee who was so welcoming every time we rocked up. The cocktail bar here does do excellent drinks!
The L'Oasis is the main bar and buffet restaurant for all meals. The choices are extensive, something for every taste.
Tip: if you want to sample all restaurants, you must book your dinner table in advance as all bar the L'Oasis need reservations, and they fill up fast as the resort is huge!

Activities: the hotel provides free snorkelling, waterskiing, sailing, kayaking, aqua gym etc....book in at the boat house. There are also private companies on the beach who tout for business like swimming with dolphins, they are expensive but cheaper than the hotel, you may get a deal if you share with others.
Services: as a honeymoon couple we got a half hour back massage included, the spa is beautiful and so worth the walk. (The massage only lasted 15 mins though....perhaps because we did not opt to upgrade the spa package)
Tennis courts are excellent (4 hard court and 2 soft), book in advance for a court at dusk when it's cooler.
The gyms are very well kitted out with cardio and weight equipment.

Overall, an excellently run resort especially considering its size! It was the perfect start to our honeymoon.

Room Tip: 239 is a senior beach front suite, very conveniently located close to the pool and restaurants but c...
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  • Stayed September 2013, traveled as a couple
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4 Thank Venetiar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 28, 2013

I would defiantly recommend this hotel.

I travelled here with my family (a group of 8) for my mum's 60th Birthday. With a little bit of research we had found out that the hotel do not have many twin rooms for adults, therefore we contacted the hotel before hand to ensure we were able to reserve one, as well as inform them of my mums 60th birthday. They were very accommodating and ensured one was reserved for our party. When we arrived our rooms were ready and most staff already knew who we were (kind of felt like a super star, which was nice). We had four rooms allocated with one being a twin. Now to point out there is no room with two twin beds, they have a select few rooms that have their standard giant King size bed and a sofa that is converted into a second bed. However as the bed was huge we ended up just sharing the bed in the end.

The hotel it self was amazing, the grounds were beautiful and the rooms were luxurious. Especially the bathrooms as they had a bath tub, an indoor open rain shower, along with an outdoor shower, which felt like you were in a tropical jungle. The beach was beautiful and never had an issue finding a sun bed especially 8 together.

They had arranged a gift for my mum on her actual 60th birthday, which was a really nice surprise.

As we were only on a &B basis, we had only arranged dinner in the hotel once during our stay. The restaurant décors are defiantly first class, which would explain the price tag that went along with the food. With all of us being vegetarian, the chef had arranged a special menu for us and the hotel had actually charged us less than what the standard price was, which was much appreciated.

As the hotel is spread out across the beach, there is a buggy service that can take you from main reception to your rooms and vice versa (a word or warning if requesting a buggy during peak times I would ensure you leave at least 15 min for the buggy's to arrive before you wish to leave) .

Overall the hotel was beyond all our expectations and I would like to thank the hotel and staff for their hospitality. I would defiantly recommend this hotel.

Room Tip: AS the hotel is spread across I would recommend requesting a room in the 300 block as this is half w...
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  • Stayed September 2013, traveled with family
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Helpful?
Thank shahp79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
2 reviews
Reviewed September 27, 2013

I travelled here with my family for my 50th birthday.it was a surprise and I certainly was not disappointed.
The resort was beautiful, it took my breath away.
The staff were so helpful and nothing was too much trouble for them.
The food was excellent and very varied. We tried every restaurant whilst we were there and was never disappointed by the quality and amount of food offered.
Entertainment was to a high standard and very enjoyable.
My one negative point would be the cost of drinks. In my opinion they were very expensive, £5 for a child's apple juice is a little bit over the top. Other than that I loved it all and would definitely return.

Room Tip: All rooms are to a very high standard.
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  • Stayed September 2013, traveled with family
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Thank Margaret R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brussels, Belgium
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 26, 2013

We stayed at Maurtius on the occasion of our honeymoon. The hotel and staff are great! The people in Mauritius are very friendly.
We loved our room (tropical junior suite) and were happy we didn't pay for a room on the beach as you have always people passing by in front of your room.
The food is delicious and you have a wide variety in the different restaurants. Our favorites were the Italian and Le Deck. The full board plus package is also very good otherwise drinks can become very expensive.
We also advise to do some excursions in the south of the island. We did a tour with Mauritours (Trou aux cerfs, grand bassin, Curepipe, Chamarel...) and a day on a catamaran where we saw the dolphins.
The hotel has his own taxi service so one day we asked a taxi to bring us to Port Louis. The taxi waited for 3 hours and we had plenty of time to visit the city.
There is still so much to tell about the hotel but I can tell you that everything was just great!
If you still hesitate in choosing your hotel, then stop hesitating, this is the hotel you should book for your honeymoon!

Room Tip: Tropical junior suites have a more private location than the beach front suites.
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  • Stayed September 2013, traveled as a couple
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Helpful?
1 Thank Kirsten_VDH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 25, 2013

I recently stayed at this hotel for part of my honeymoon. Its a huge hotel but you don't really notice the hundreds of other guests which is a plus. The breakfast buffet was fantastic and it was so nice to be looking out over the sea while you eat. If you like large resort style hotels then I'm sure you will enjoy staying here. It does lack slightly in personality but the service is great and the rooms are spacious and luxurious.

Room Tip: We asked for a room away from the road as we had heard it could be a little noisy.
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  • Stayed September 2013, traveled as a couple
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Helpful?
Thank Emma C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jhb
Level 4 Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 24, 2013

We had a fantastic honeymoon at this well appointed and almost perfectly run hotel. But to warn that it's big, with over five restaurants that look the same and serve similar type hotel food (even if with different themes). The huge Buffett breakfast keeps you full for ages so don't include lunch. The service was impeccable and efficient but lacks African warmth. And don't buy the pearls on the beach, no matter what license the guy hauls out. There is no bargain despite the great price you think you are getting. The rooms were fab and private and all amenities are on tap. Just too big for me with a "conference" feel to the place. Port Louis is a disappointment and to be given a skip.

Room Tip: We were happy with the cheaper room at the back without the pool .... There is the main pool and the...
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  • Stayed August 2013, traveled as a couple
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Helpful?
Thank NixWellTravelled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Trou aux Biches Beachcomber Golf Resort & Spa

Property: Trou aux Biches Beachcomber Golf Resort & Spa
Address: Coastal Road, Triolet, Trou aux Biches, Mauritius (Formerly Beachcomber Trou aux Biches Resort & Spa)
Phone Number:
Location: Mauritius > Pamplemousses District > Trou aux Biches
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Trou aux Biches
#1 Spa Hotel in Trou aux Biches
#2 Romantic Hotel in Trou aux Biches
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Trou aux Biches Beachcomber Golf Resort & Spa 5*
Number of rooms: 333
Official Description (provided by the hotel):
The most romantic hotel in Mauritius A strip of white sandy beach, a turquoise lagoon with crystal-clear waters, a 35-hectare tropical garden...These are some of the timeless charms of Trou aux Biches Resort & Spa, a luxury hotel in Mauritius. Its situation on the north west coast of Mauritius ensures one of the best climates and provides the perfect setting for dramatic sunsets. With its romantic atmosphere, Trou aux Biches provides the idyllic setting you have been dreaming of for your perfect wedding and honeymoon in Mauritius. Accommodation is housed in lavish chalet-style suites built in crescents while private villas are tucked among the lush tropical gardens. With an emphasis on environmental preservation, Trou aux Biches is the first eco-friendly resort in Mauritius, while providing the latest in luxury focusing on privacy, space and diversity. All Villas, Beach Front Suites and Senior Beach Front Suites have private pools. Other suite categories open onto larger pools of 126 m2, centred at the heart of each crescent. The hotel also has a large pool designed as a key feature in the main areas. Reserved for children aged 3 to 12, the mini-club also has its private pool. Wherever you are, the sea is never too far, beckoning you to relax in warm, crystal-clear waters. Trou aux Biches Resort & Spa has six restaurants named L'Oasis, La Caravelle, Le Deck, Blue Ginger, Mahiya and Il Corallo. Enjoy a world of flavours sourced from the far end of Asia to the shores of the Mediterranean sea. Other facilities at the resort include a luxurious Spa by Clarins with 20 cabins, a teens club as well as a range of free land and water sports. ... more   less 
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Also Known As:
Trou Aux Biches Resort And Spa
Trou Aux Biches Hotel Trou Aux Biches
Trou Aux Biches Beachcomber Golf Resort & Spa Mauritius

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