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2 reviews
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Condo/Apartment -
3 Bedrooms, 2 Bathrooms, Sleeps 6
Trou aux Biches

Reviews from our community

Average - based on 2 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Kuala Lumpur, Malaysia
Level 3 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Apartments facilities are not the same”
Reviewed December 19, 2016 for a stay in December 2016
people found this review helpful

My family was checked in to the Ground Floor Apartment where the living & dining rooms have no air-conditioning nor fan. The ventilation in the living room is not acceptable as we can only use the bedroom air-con to cool down the living room in this extreme hot summer weather. We complained to the PIC & were told all the apartments have the same concept with no air-conditioning in the living room. We were suffered with severe water leaking issue in the 1st & 2nd night in the main bedroom & were offered to change to the 1st Floor apartment. Surprisingly, this apartment was fully equipped with air-conditioning in the living room. We paid 6 full nights for the apartment & deserve same level of quality of the services given. In addition, the towels on the floor are quite dirty with stain but can only be replaced after 4 days of stay. The most unaccommodating to the family was the toilet papers only been refilled once after we personally talked to the PIC & the cleaning lady informed they have no toilet paper supply.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jan 6, 2017
Dear Guest. Your booking was not made via this listing or Simply-Mauritius so it appears to have been posted to the incorrect listing. I will forward your comments to the management company who will hopefully know about your booking and issues and can revert on them. Thanks John
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Potentially a 5 star”
Reviewed October 26, 2016 for a stay in September 2016
people found this review helpful

My family and I stayed here for a month. The manager and staff were friendly and nice.

The unit was standard and no complaints. It was clean when we arrived and everything was in excellent condition. The walls are very thin though. We could hear our neighbors talking at night all the time. We could also hear their television and the movement of chairs that were dragged on the ground.

I would give security 1 star. They had trespassers on 3 occasions. The security guard was not always at the gate. That means you will have to get out of your car to open and close the gate. It became really annoying.

My biggest complaint is that this place was not ready when we moved in. They did construction work in the unit, changed the dining table (the original was perfectly okay), and delivered random pieces of things like a mirror. So it was clear that the inside of the unit was not ready for occupancy. This made living here very painful. The management should have ceased this when tenants moved in or they should have not rented the unit until all of the work was done.

Generally, there are a ton of nice places to stay in this country, so I would not recommend this place.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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