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“Superb - a world class hotel.”
Review of LUX* Grand Gaube

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LUX* Grand Gaube
Ranked #1 of 7 Hotels in Grand Gaube
Certificate of Excellence
Reviewed October 17, 2012

Simply the best hotel - location stunning, staff brilliant, rooms fantastic, food - excellent. Dont hesitate just book this hotel - you'll have a blast. We only went for a week - it wasn't long enough!
Ala carte restaurants get booked up quickly so book ahead on your first morning. Both the Italian and fish restaurants are superb. The all inclusive is worth the money - although some drinks and food in the ala carte restaurants are extra so just watch out for these. The hotel also arranges a trip to teh local market in Goodlands which is free but worth a visit.

Water sports facilities are excellent and most are free - the tubing is is worth paying for - great fun.

There are beach hawkers that come around every day but a polite no thanks and they go away - they do not pester.

Room Tip: Deluxe rooms are worth the extra.
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  • Stayed: October 2012, traveled with family
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4  Thank Peeblesman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 9, 2012

Fantastic hotel,exceeded our expectations.Staff were absolutely brilliant and always very friendly and helpful.We had no conserns about safetyand i was happy to wonder ariound the resoprt on my own.security staff were alwys around, but were never needed.
Food in all restaurants was to a very high standard, and The Beach restaurant was our favourite serving a mediterranean type cuisine.
we tried several water sports , most of which were included in our half board package, this included water skiing, pedalos, kayak.There was a small charge for Ringos, but they were great fun.There is also a small sea plane that takes you on a short flight around the coast line. This is well worth doing, for a very reasonabl charge.
Gym is small but well equipped and staff on hand to give you advise etc.Take advantage of the offers in the spa as the treatments are excellent.
The weather in September was absolutley gorgeous and we weren;t expecting it to be so good, as still classed as winter in mauritius.
We went on an island trip which was organised by a local guy called BIg John who sells his trips on the beach. This was an ecxcellent trip and other holiday makers had recommended Big John to us, so dont be afraid of booking this trip on the beach. it was cheaper than a similar trip organised by the holiday rep. but was excellent.
Overall, a superb hotel, great staff and excellent weather, what more could you want?

  • Stayed: September 2012, traveled as a couple
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2  Thank Louise T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BriceLunot, General Manager at LUX* Grand Gaube, responded to this reviewResponded October 15, 2012

Dear Louise,
Discovering your review was a very pleasant moment, and I would like to thank you for it !
I am glad that you were able to enjoy many of the activities proposed at the resort. Some of our guests like to enjoy the zen atmosphere of the resort, while others like to discover and stay active throughout the day. Our wish is to please both! Your are probably the first guest commenting on the newly introduced sea plane, unique and safe way to discover the coast.
I thank you also for having acknowledge our team at the Gym. Christine, Bobo and Ashley are all passionate trainers who have an extensive knowledge in this area, believing in what they are doing.
I was also very pleased to pass on your comments to Stephane, our chef, and his team.
Thank you again for appreciating our service and features, I hope we will have the occasion to welcome you again.
Sincerely
Brice

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 7, 2012

Where do I start, what a hotel! Just spent two weeks in probably the best hotel we ever stayed in.
All the staff from the room cleaners, bar staff, hotel receptionists and all the restaurant staff were friendly, helpful and could not do enough for you.
The All A Cartel restaurants were wonderful, you can have lunch in the Italian, all freshly cooked to order and well worth waiting for. The bar and fish restaurant also do lunch which again is all freshly cooked and great. Evening meals in the main buffet, many of which were themed evenings, again food was great, sometimes a little cool for my taste, but in general of a very high standard.
Evening entertainment was in the main bar, consisting of live singers etc, I have to say it was very loud and there was no quiet bar because it was so early in the season, perhaps now another area has been opened up that is a little quieter.
The room we were in was a superior twin, air con, spacious, huge bed and sited on the first floor out by the boat house, beach 60 seconds away!
Sight seeing we booked through the hotel, we had a day on Cocos island, wow what an island (owned by Lux Hotels) what a great day with some people we met at our hotel, great food, drinks and the snorkeling were all first class.
Then we went on our day out with one of the hotels taxis, we did the south west tour plus some, the driver was very good and knowledgeable , we went all over the south at our own pace and the whole day only cost us £60 for the whole day!
Then for us the highlight, a visit to walk with the lions, again a great day, we again booked through the hotel because it was cheaper and the service much better than booking through Summertime
Was this hotel, holiday worth a 12 hour flight? Yes definitely, if you go here and have the same experience that we had it was worth every penny and flight time.

Room Tip: Most rooms have a sea view, however even the garden view is very good
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  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
3  Thank stevelovescuba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BriceLunot, General Manager at LUX* Grand Gaube, responded to this reviewResponded October 15, 2012

Dear Steve,
Greeting from sunny Mauritius ! Thank you very much for your review on trip Advisor.
Your comments on our team members who had the opportunity to serve you during your stay is our greatest reward. I have well taken into consideration your remark on the music sound level played by the orchestra. Be assured that I have review this with Ludovic our entertainment manager in order to get the volume at the right balance level.
We are also please to see that you have enjoyed your day on our private island Ile des deux Cocos. The Island is operated by a team of passionate people, delivering the true Mauritian experience in every aspect. Mario, the Island manager, is a monument by himself!
I would like to reiterate my sincerest gratitude for your visit, and your review.
Sincerely Yours.

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Reviewed October 6, 2012

We would definetly recommend this hotel to anyone who was looking for a honeymoon destination or an amazing laid back holiday, we can not priase the staff and the location enough.
We arrived after a stressful week, two days after our wedding and in no time at all were made to feel welcome and the stress melted away. The location is fanastic and a much better climate that the south of the island.
After a 15 hour trip we were greeted with a drink, given a guided tour of the resort and by the time we reached our rooms our cases were all ready and waiting for us.
We had room 1119, which was a great location. Housekeeping came in twice a day, mini bar was always refilled, fresh towels morning and evening and linen.
What sets this apart for us is the attendtion to detail that we have not seen in other resorts we have been to (Mexico, Maldives, Kenya). It was my birthday the third day we were there the evening before Sandron made a special coctail to celebrate and by the time I got to breakfast the following morning a number of staff had wished me happy birthday.My husband had arranged dinner for me that evening on the beach by the waters edge and once again I can't fault the personal service.
The choice of food was great with the choice of two resturants at lunchtime and three in the evening. Diren the buffet manager was extremely helpful and always had the Brighton and Hove results for my husband the morning after they played. The food at the buffet resturant was exceptional, always plenty of choice.
We venture to the beach resturant and once again the food great but what really made it was John-Phillipes attention to us, by the second night we ate there he remembered what we both had as an apperif as well as the wine we liked with our meal.
The hotel also had plenty of activities during the day both on and away from the beach, hunting for the secret bar (it's not that secret) and message in a bottle was great fun, although I do think reception took pity on my husband and just let him find a bottle as he spend many an hour searching with no joy.
The service on the beach is great and the service we got Kumar was the best, to the point where I would say that it was clear on the days when he wasn't working as service was much slower.

I am aware that I now sound like we have shares in the hotel but it really was a fantastic time and we are planning to head back there for our anniverary but we may have to save up a bit for that. I would urge anyone thinking of going to Mauritius to stay at the Lux Grand Gaube, you will not be disappointed.

Verity and Sean Reeve

  • Stayed: September 2012, traveled as a couple
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4  Thank SeanandVerity R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BriceLunot, General Manager at LUX* Grand Gaube, responded to this reviewResponded October 15, 2012

Dears Verity and Sean,
I would like to thank you very much for having take of your time to share your experience at LUX Grand Gaube, and to have recognized the contribution od so many of our team members, Sandren who have found his own special way to celebrate your birthday, Diren who always acts with so much passion, Jean-Philippe who literally owns the Beach Restaurant and greats each guest as he would do at home, and finally Kumar who is so efficient in delivering the kindest service. It has been a great privilege to thank them on your behalf. They are, along with their colleagues, true butterflies.
Congratulations for having found our secret bar! Taking into account your recommendation, it might be more challenging to find it during your next visit, and all my apologizes for having kept your husband busy looking for our famous bottles and their precious message. In a way, I am glad the team demonstrated empathy by giving him tips.
All the team is thanking you for having shared those precious moments, and we are all looking forward to welcome you back at Lux Grand Gaube.
Sincerely Yours.
Brice

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Reviewed October 3, 2012

We have just returned from another wonderful, relaxing and peaceful holiday at Lux* Grand Gaube, having stayed at the resort many times in the past because it meets all of our requirements every time. This well run resort is located in the north of the island in the small fishing village of Grand Gaube, a delightful and typical Mauritian village where many locals go about their daily lives. On arrival, we are always greeted with smiling faces everywhere, a welcome drink and towels are offered to refresh, and luggage delivered to your room before you are, and the effects of the long journey are soon forgotten.

The three main categories of room, Superior, De Luxe and Junior Suite, all offer an amazing ocean view, are kept spotlessly clean and serviced twice daily. As a minimum, there is a mini-bar in all rooms, together with tea and coffee making facilities and a hairdryer.

As we are of independent mind, we have always selected the half-board option (other options available) as we find the superb breakfast buffet, with choices available to suit everyone, is more than ample to keep us sustained until evening meals are served. There are 3 or 4 main restaurants, all offering superb and top quality food, waiter service in the A La Carte restaurants, with The Kitchen offering themed bufet meals throughout the week, often accompanied by entertainment appropriate to the theme. Despite the buffet option, the food in The Kitchen is of outstanding quality, superbly prepared and presented, again with choices for everyone, and is mouth-wateringly sumptuous.

There are two beaches, which are cleaned every morning, both offering ample sun loungers and shade if required, and a refreshment service operates on each. The boat house and its facilities operates from the more popular beach, with the smaller Banyan beach offering a more quiet and restful atmosphere. There is a swimming pool adjacant to each beach area.

There are plenty of activities/excursions taking place throughout the day for the more energetic, all of which are advertised in the hotel's daily 'paper'. Free interest access is available.

The vast tropical gardens are stunning, immaculately maintained, and a credit to the head gardener and his team, who are all encouraged to acknowledge guests and do their best to speak your language.

A regular and cheap bus service, as well as a taxi rank, operates from just outside the main gates which covers the northern area, including the capital, Port Louis, and the famous Pamplemousses Gardens.

All staff are extremely helpful, knowledgeable, friendly and welcoming, without being intrusive, and are always prepared to go the extra mile. Nothing seems too much trouble for these lovely people who go to enormous lengths to make everyone feel welcome, remembering guests' names whether it is their first visit or not. The resort is extremely well run due in no small measure to the extraordinarily efficent, but approachable, General Manager, Brice Lunot. Brice never waivers in his duties and, despite his busy work schedule, is often seen in the public areas taking a personal interest in his guests with regard to their comfort and well-being.

This is the best beach-based holiday we have ever experienced, and we have travelled widely, providing great service and quality without pretentiousness. We return to Lux* GG as the service received, quality of food, cleanliness, maintenance and genuine friendliness has never faltered over many years, a credit to the management team and staff. We cannot speak highly enough of this resort, and we hope to return.

  • Stayed: September 2012, traveled as a couple
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3  Thank ltbrib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BriceLunot, General Manager at LUX* Grand Gaube, responded to this reviewResponded October 16, 2012

Dears Rose-Mary and Lionel
Each of your visit is expected with impatience by all the team members, and your arrival at the hotel is always a great celebration occasion with team members coming from their place of work to greet you. Thank you for being such extraordinary guests.
As you have outlined it, people are the real gem of the resort with their great passion, and authentic will to deliver joy and happiness around them. No later than yesterday I was again thanking our head gardener Mario for taking out of his time to show you his new herb garden, and brings to your room, on the morning the lemon grass infusion he had prepared himself.
I would like to particularly thank Sandeep for always looking so well after your visit weeks before your arrival.
On behalf of all your friends her in Mauritius, I would like to thank you for legendary kindness and genuine interest in our people.
Sincerely Yours.

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Reviewed September 28, 2012

The second stop on our honeymoon after Sri Lanka was the stunning Lux* Grand Gaube in Mauritius. This hotel was absolutely amazing across the board. The location was beautiful, they have clearly made every effort to get this hotel to the best standard.

Like a lot of people, we had heard about the murder in January 2011 at this hotel - however any worries or concerns we had were gone within seconds of arriving. Staff are brilliant - friendly, helpful beyond belief and excellent at their jobs. They cannot do enough for you. There are plenty of things to do here if you are not a sunbather, such as bike rides, tennis, the pool etc - we went all inclusive and I cannot recommend that high enough. The food and drinks were great - try The Beach restaurant at the end of the resort - large portions and excellent taste. The Abalone (placed on the actual beach) serves excellent seafood.

We had a romantic dinner on the beach and also a lunchtime picnic which was put together by the hotel and was massive and tasty.

We would definitely go back to this brilliant stunning hotel and recommend it to anyone. 11 out of 10.

Room Tip: level 2 (rooms starting 30..) - this may be honeymooners only but a brilliant view and huge rooms wi...
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  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
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Thank Matt T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 28, 2012

**Overview**
If we'll be lucky to return to Mauritius, we will definitely come back to the LUX Grand Gaube. it was a very fun and memorable experience. had the best honeymoon ever!
So I strongly recommend it!

We chose to go to the LUX Grand Gaube after a thorough check of all the hotels, prices and the honeymoon packages.
In this package we got the Half Board (Breakfast and Dinner) and as part of the honeymoon treat (Maybe complimentary not sure what was included) we got a "Light lunch" at The Bar (which is not so light!), Romantic Dinner (which we chose to add supplement fee to have at the beach) and a bottle of sparkling wine waiter for us in the room upon arrival.


As we arrived we were immediately welcomed and our baggage was handled. as we entered the room we were amazed! (I think we were upgraded to a DELUXE room) it was big and beautiful, with a small terrace with a bench and table viewing the ocean (Perfect for afternoon coffee)

**Food**
Breakfast in The Kitchen was a very rich buffet with everything you (well I) could think of.
Light lunch at the bar included 3 courses from The Bar menu (LUX Burger was a hit!) and it felt like an all inclusive, weren't hungry for a moment.
Dinner you can choose between The Kitchen (buffet), The Beach (Menu) and Abalon (seafood)
we were most fond of The Beach, the food there was AMAZING.
Abalon was good but maybe seafood is too special for us...

**WATER**
Water is sold for about 90 Rupees at the restaurants.
The tap water is drinkable.
besides that - there's a rehydration point by the beach with complimentary small bottles of water, and also the gym has mineral water tap.
You can buy water at grocery stores on the way to the resort for about 25 Rupees.

**SERVICE**
Everyone are nice, welcoming and eager to help. sometimes a little TOO much,
the will to serve you to your footsteps sometimes just gets in the way.
We were once unhappy with the service in The Abalon, and the following day we got a very generous compensation and got a rain of apologies.
Basically it's obvious that service is very important for the management, but the lower levels might not always know the most comfortable way to do it for the visitors (like insisting to deliver a pancake to the beach even though we wanted it kind of fast before our SPA treatment, and had to wait 20 minutes before it arrived)


**ACTIVITIES**
Every day a few secret bottles are hidden and whoever finds them wins a present
(short massage, gift (twice we won a set of 5 small wooden spoons), bottle of rum - really nice gift for someone at home)
It's very fun to seek for the bottles and get some prizes

The Gym and the Tennis is very fun and well equipped! We went there almost every day before dinner so we can feel better about eating more :)
Game room with Table Tennis (free) and a billiard table (costs some) also very fun, some days has tournaments.
Beach-Volley also very fun and managed by the staff
Water sports is complimentary (some of it anyway) and it's very fun and accessible! must do the water ski!

Basically if it's hard for you to lay all day under the sun, the resorts offers some very fun activities to pass your day!

**SPA**
The Spa is very nice, offers a Jacuzzi (which for some reason wasn't so warm when we were there) and dry\wet Sauna.
We experienced 3 different massues, they were all OK - but 1 of them was really good (read shout-outs)
(but we are a bit picky since we like strong massage, so it's very personal)

**BEACH**
The beach is beautiful, clean and peaceful. might have to catch a sunbed early as they are snatched rather fast!

**SHOUT-OUTS**
David at the reception and Bobo at the Gym were very helpful, attentive, welcoming and sincere, contributed a lot to our experience.
We would recommend Nadyia to give you a massage ( out of 3 she did the best job )

Room Tip: We stayed at the 1020's rooms which are kind of at the end of the resort. Due to it being at th...
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  • Stayed: September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Ran H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about LUX* Grand Gaube

Address: Pointe Rejane, Grand Gaube, Mauritius
Location: Mauritius > Riviere du Rempart District > Grand Gaube
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 7 Hotels in Grand Gaube
Price Range: $221 - $748 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — LUX* Grand Gaube 5*
Number of rooms: 198
Official Description (provided by the hotel):
Our luxury hotel in Grand Gaube, Mauritius, overlooks the triple-bay beaches, lagoon and spectacular north islets. It exuberates a romantic atmosphere and its rooms all enjoy incredible views of the ocean. Other highlights include its proximity to the vibrant seaside village of Grand Baie, three swimming pools and access to a world-class golf course nearby. ... more   less 
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Also Known As:
Lux Grand Gaube Hotel Grand Gaube
Legends Hotel Grand Gaube
Legends Hotel Mauritius
Legends Grand Gaube
Hotel Legend Mauritius
LUX* Grand Gaube Mauritius

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