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“I will definitely go back”

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Veranda Grand Baie Hotel & Spa
Ranked #8 of 28 Hotels in Grand Baie
Certificate of Excellence
Mumbai (Bombay), India
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“I will definitely go back”
Reviewed August 27, 2013

I went there with my husband and we had a wonderful time. Except for dinner, we loved everything about the property. It is close to the main market area and very convenient. The rooms are large and airy. The breakfast has a lot of variety. I loved their Seven Colours spa as well. You can read detailed review about the hotel and the spa on my blog posts.

http://mumbaigloss.in/review-of-veranda-grand-baie-mauritius/

http://mumbaigloss.in/review-seven-colours-spa-veranda-grand-baie-hotel-spa/

  • Stayed July 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank pchakravorty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer W, Manager at Veranda Grand Baie Hotel & Spa, responded to this review, September 10, 2013
Dear TripAdvisor Member from Mumbai

Thank you so much for your time in posting your comments.

We look forward to seeing you again with hopefully, Indian food that is more to your taste...( It is true that our Indian food is not the same as yours..but we will keep on trying...)

Wishing you well!

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (223)
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English first
Hampshire, UK
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed August 13, 2013

We stayed at the Veranda Grand Baie from 13-27 July 2013 and had an amazing time. The hotel has about 90 rooms set around the pool and gardens, making it large enough to have things to do, but small enough to make it very friendly - many of the staff made an effort to learn guests' names, especially the children which was a lovely touch.

Our room was large and clean, we had a separate bedroom for our daughter with bunk beds - we were fairly near the pool so there was some evening noise from the entertainment until 11pm but this didn't bother us as invariably we were there anyway.

We enjoyed several free trips on the glass bottom boat (take snorkelling stuff with you, they stop over a nice reef), kayaks and pedalos. The entertainment staff were great, in particular Gael, and we often found ourselves joining in with table tennis and Pétanque competitions! The evening entertainment included various local shows and groups, some better than others, followed by a disco. The first week we were there, there were a lot of French guests and the music was very biased towards them, but in general they could do with updating their music selection, not much current stuff, much to my daughter's disgust!

The breakfast was nice, proper orange juice, not the usual sickly hotel stuff, choice of freshly cooked eggs etc, croissants, toast and fresh fruit. Lunch was a la carte - always very good and freshly cooked, but subsequently often took quite a while, especially when you were keen to get back to the pool! Dinner varied between a la carte and buffet. We throughly enjoyed the buffet, the selection of salads were amazing, always freshly prepared, plus a choice of fish and meats, veggies and rice. A lot of the evenings were themed, and the two weeks we were there, the food never got boring.

There were so many great staff at the hotel that made our holiday, but a few in particular to mention are Gael, Harris, Jeetan, Ajeev (hope your wedding went well!), Mevin, Lucinda, Vijay and Visam - thank you all so much.

  • Stayed July 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank SMP2706
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer W, Manager at Veranda Grand Baie Hotel & Spa, responded to this review, September 10, 2013
Dear TripAdvisor Member

Thank you so much, indeed, for your comments.
You give us reason to continue....!

We do look forward to hosting you very soon!

Very best wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 7, 2013

We had an absolutely fabulous time at VGB between 19/07-02/08. All the staff were fantastic with my boys aged 6 and 7 years. We would like to mention that Jeetan in the bar area kept our drinks topped up wonderfully, Ajeev in restaurant always made time for us to chat, Vanessa did a brilliant job with keeping our room clean AND tidy (not something I wanted to do on my hol) so well done to you. There are so many members of staff that I would like to compliment but haven't got all day so would like to say that reception, bar, restaurant and kitchen were fantastic and thank you. Compliments to the chef, food was brilliant and would cater for us fussy eaters if there wasn't anything on buffet that we wanted. Met some lovely families and couples staying here. Evening entertainment was excellent and really enjoyable for all thanks to Gael and Vijay, they did an excellent job. They actually managed to entertain adults and kids! Thank you to all that made it such a wonderful holiday. Only downside I can think of is that we had to go back home and to reality!!!

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
5 Thank Bal B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer W, Manager at Veranda Grand Baie Hotel & Spa, responded to this review, October 14, 2013
Dear TripAdvisor Member

I am terribly sorry for this long overdue reply of mine!

I just want to say how pleased we are that you enjoyed a "fab holiday"! And we also wish to thank you for having posted your experience!

We are indeed very proud of our staff!

We hope that you will re-vist soon!

With my kind regards
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East London
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 31, 2013

What a little Gem of an Hotel in a perfect location.
Our family of 5 aged between 31yrs - 60yrs stayed at the Veranda Grand Baie Hotel from 21st - 28th July 2013. The weather was nice and warm but windy - average temperature 24
The Hotel is beautifully decorated and is by far the best 3 star hotel we have ever stayed at. The Transfer and check-in was swift and efficient.
Rooms - The Superior and Comfort rooms are decorated in exactly the same way with the Superior rooms being a bit larger. The rooms with a view of the gorgeous pools are not for people who like to read in bed at night or go to sleep before 11.30pm as the music from the entertainment area is seriously loud in those rooms. We asked to be moved to a comfort room at the back of the hotel with a garden view. Much, much nicer and private. Room 411 is a lovely comfort room on first floor. No view is worth the sound of that DJ!!! Especially on your first night when you are really tired. The music mercifully is turned right down at 11pm and all is quiet by 11.30pm. The lovely lady, aptly named Pretty was very helpful and had our rooms changed ever so quickly. The staff are all really good and go to a lot of trouble to ensure you enjoy your holiday.

Food - Good for a 3 star hotel - a large variety and there is something for everyone. Drinks are horrendously expensive in Hotel. Get your own at the local SuperU and have sundowners on your patio. A small coke costs R40.00 (South African Rand) 120 Rupees. A coke from a vendor in the village costs R10.00
Location - We loved the easy access to the village which enables you to organise your own tours and taxis at good rates.
Would I stay there again - most definitely - the only negative is the East wind in that location seems to be rather strong during the winter months and makes it a little chilly and the sea too rough to use the kayaks, go on glass bottom boat etc BUT if you walk to the right of the hotel just past the Yacht Club you come to a lovely, perfectly sheltered beach where the sea is flat, no wind - perfect. At the most a 2 minute walk. The beach at the hotel is very small but most charming - no long stretch of beach - more alcoves along the bay.

Room Tip: Rooms on the 1st Floor with a garden view are nice and quiet especially Rooms 411, 210 & 211.
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank SandyA767
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer W, Manager at Veranda Grand Baie Hotel & Spa, responded to this review, September 10, 2013
Dear Trip Advisor Team Members

I do apologize for my very belated reply to your comments; however once these are received, do rest assured that they are shared with the whole team.

We thank you so very much for your appreciation and are ever so pleased that we did meet and your expectations. ( Just to say that we do not take same for granted... )

Please do let us know when you are coming back - October, April, May are great periods as it is not windy...

( Preety sends her personal regards )

Wishing you well!

Kind regards
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Mumbai
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 28, 2013

From the moment we stepped into the hotel it was a very pleasant experience. We had opted for a superior room... but to our surprise we were upgraded to a privilege room.The rooms were clean, spacious and well kept. I like the idea that the hotel subtly assigns one of its reception personnel to see the well being of the guests all through the stay. Akash (trainee) was one such person to take special care of us from cab booking to tour booking. The hotel is well located and close to all activities - restaurants, water sports, department stores (Super U). The breakfast and dinner is well spread with lots of choice. Evenings in the hotel are quite entertaining with live music, theme dinners... a wow experience. You have free wifi in public areas in case you would like to remained connected... Overall experience is fantastic.. Will definitely visit here again.. Thanks Jennifer and team for making our stay so pleasant.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rajosik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer W, Manager at Veranda Grand Baie Hotel & Spa, responded to this review, September 10, 2013
Dear Rajosik, Member of Trip Advisor

We thank you very sincerely for your comments which we shared with everyone; we are indeed very happy that you enjoyed an excellent stay!

We hope that you will let us know when you get back!

Wishing you well in Mumbai!

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
194 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed July 25, 2013

The Veranda Grand Baie Hotel is facing the Grand Bay on the North Western Corner of Mauritius with its many small boats anchored all over. The hotel has its own very small beach, but if you can accept this as a compromise for a rather short walk to the town center and a better public beach less than 200 m further out the hotel is absolutely OK. The two and three storage buildings of the hotel are arranged in a park like set up with pleasant walks to the bar- and restaurant area next to two large pools facing the bay. If you choose all inclusive you will find the buffet acceptable but do not expect luxurious dishes.The rooms and their toilet/bath facilities are newly restored and spacious and have terrace or veranda.

Excursions

If you want to make excursions to other places of the island take a taxi. It is very cheap and save you for the stress of the often very crowded streets especially around Port Louis. Mauritius is very green and offers fantastic nature, but a stroll in the port and a visit to the citadel above Port Louis is highly recommendable.

Local coaches a noisy and worn down but cheap, and if you accept them as they are you will be an experience richer.

Room Tip: Rooms close to the bar and restaurant will have noise from the entertainment until this stop around...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Danexplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer W, Manager at Veranda Grand Baie Hotel & Spa, responded to this review, September 10, 2013
Dear Trip Advisor Member from Danemark!

Thank you for your time!

We thank you for your visit and hope that you will let us know when you will come back! Danemark is a long way and we felt priviledged to have hosted you!

Wishing you well!

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 21, 2013

My wife and I have been on many all-inclusive holidays all around the world and were a little worried about the food because of previous reviews we had looked at before we went. The food was amazing I have no idea why others have complained because I for one am a fussy eater but this time I enjoyed the a la carte and buffet style meals, that were very varied and tasty.

The rooms are very spacious and modern with excellent air conditioning we couldn't ask for more, although the toilet was a little small in the bathroom. The balcony view was colourful as we could see out to the port and the hotel.

The only improvement the hotel is the evening activities the entertainment brought in the hotel was fantastic and varied even if a little loud at times :) but the DJ discos are a little disappointing Mauritius seems to be only a French Island although English is the first language as Brits we appreciate a little French music but the WHOLE evening was filled with French disco anthems was a bit repetitive and as the last ones standing every night in the bar it would of been nice for a little more variety as (mainly French) hotel guests had already disappeared by 9:30ish.

Even though we went in there winter and the hotel was a little quiet there was still a great atmosphere and our party was glad we booked through Expedia as we had a connections rep. (Nisha) that suggested a tour of the Island which was great. We had a previously booked a dolphin cruise for the end of our holiday that just topped everything as we saw sperm whales a small family of three this fulfilled a dream of ours we definitely recommend a couple of trips to see the rest of the Island even though the Grand Baie area is pleasant you can appreciate the rest of the Island on a small trip.

What made our stay at the Veranda Hotel were the staff we were very impressed to see the manager Jennifer there almost everyday asking if everything was "okay" we hadn't experienced this before but the fact we got to know every staff members name by the time we left shows what a great team they are. We want to say a very special thank you to the following people;

Keshav, Naushad, Colin, Mevin, Kaurishma, Visam, Nisha, Lucinda, Vivek. Great thanks to Ajeev and good luck with your wedding and most of all a big thank you to Jeetun and Harris for our endless supply of beer and cocktails and always greeted us with a genuine smile and had all the time in the world for us.

We travelled as a family of four my wife, her dad and grandmother and I and would recommend this hotel to anyone who wants to go to Mauritius its suitable for family and friends for a relaxing stay but also activities are available at your leisure.

Thanks guys we will miss you all :)

From the London gang

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank richnkeldag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer W, Manager at Veranda Grand Baie Hotel & Spa, responded to this review, September 10, 2013
Dear TripAdvisor Members from the London Gang

My reply is long overdue...! But rest assured that your comments were passed on straightaway to our team members who were simply over the moon with your very positive appreciation.

Thank you so very much for having taken the time to post your experience!

Please let us know when you are coming back!

Very best wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Veranda Grand Baie Hotel & Spa

Property: Veranda Grand Baie Hotel & Spa
Address: Royal Road, Grand Baie, Mauritius 00230
Phone Number:
Location: Mauritius > Riviere du Rempart District > Grand Baie
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#7 Spa Hotel in Grand Baie
#7 On the Beach Hotel in Grand Baie
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Veranda Grand Baie Hotel & Spa 3.5*
Number of rooms: 94
Official Description (provided by the hotel):
AN OASIS IN THE HEART OF BUZZY GRAND-BAIE Veranda Grand Baie Hotel and Spa nestles in a beautiful bay at the heart of the lively village of Grand Baie - with its restaurants, bars, nightclubs and shops at your door step. This is the ideal place to immerse yourself in local life or yacht out to the beautiful islands of the north. ... more   less 
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Also Known As:
Veranda Grand Baie Hotel And Spa
Veranda Grand Baie Hotel Grand Baie
Veranda Hotel Grand Baie
Grand Baie Veranda Hotel
Veranda Grand Baie Hotel & Spa Mauritius

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