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“Excellent stay!!”

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Veranda Grand Baie Hotel & Spa
Ranked #8 of 29 Hotels in Grand Baie
Certificate of Excellence
Mumbai
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Excellent stay!!”
5 of 5 bubbles Reviewed July 28, 2013

From the moment we stepped into the hotel it was a very pleasant experience. We had opted for a superior room... but to our surprise we were upgraded to a privilege room.The rooms were clean, spacious and well kept. I like the idea that the hotel subtly assigns one of its reception personnel to see the well being of the guests all through the stay. Akash (trainee) was one such person to take special care of us from cab booking to tour booking. The hotel is well located and close to all activities - restaurants, water sports, department stores (Super U). The breakfast and dinner is well spread with lots of choice. Evenings in the hotel are quite entertaining with live music, theme dinners... a wow experience. You have free wifi in public areas in case you would like to remained connected... Overall experience is fantastic.. Will definitely visit here again.. Thanks Jennifer and team for making our stay so pleasant.

  • Stayed July 2013, traveled with family
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Helpful?
2 Thank Rajosik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer W, Manager at Veranda Grand Baie Hotel & Spa, responded to this review, September 10, 2013
Dear Rajosik, Member of Trip Advisor

We thank you very sincerely for your comments which we shared with everyone; we are indeed very happy that you enjoyed an excellent stay!

We hope that you will let us know when you get back!

Wishing you well in Mumbai!

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,419 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (216)
Date | Rating
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English first
Copenhagen, Denmark
Level Contributor
180 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 bubbles Reviewed July 25, 2013

The Veranda Grand Baie Hotel is facing the Grand Bay on the North Western Corner of Mauritius with its many small boats anchored all over. The hotel has its own very small beach, but if you can accept this as a compromise for a rather short walk to the town center and a better public beach less than 200 m further out the hotel is absolutely OK. The two and three storage buildings of the hotel are arranged in a park like set up with pleasant walks to the bar- and restaurant area next to two large pools facing the bay. If you choose all inclusive you will find the buffet acceptable but do not expect luxurious dishes.The rooms and their toilet/bath facilities are newly restored and spacious and have terrace or veranda.

Excursions

If you want to make excursions to other places of the island take a taxi. It is very cheap and save you for the stress of the often very crowded streets especially around Port Louis. Mauritius is very green and offers fantastic nature, but a stroll in the port and a visit to the citadel above Port Louis is highly recommendable.

Local coaches a noisy and worn down but cheap, and if you accept them as they are you will be an experience richer.

Room Tip: Rooms close to the bar and restaurant will have noise from the entertainment until this stop around...
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  • Stayed April 2013, traveled as a couple
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Helpful?
2 Thank Danexplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer W, Manager at Veranda Grand Baie Hotel & Spa, responded to this review, September 10, 2013
Dear Trip Advisor Member from Danemark!

Thank you for your time!

We thank you for your visit and hope that you will let us know when you will come back! Danemark is a long way and we felt priviledged to have hosted you!

Wishing you well!

Kind regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed July 21, 2013

My wife and I have been on many all-inclusive holidays all around the world and were a little worried about the food because of previous reviews we had looked at before we went. The food was amazing I have no idea why others have complained because I for one am a fussy eater but this time I enjoyed the a la carte and buffet style meals, that were very varied and tasty.

The rooms are very spacious and modern with excellent air conditioning we couldn't ask for more, although the toilet was a little small in the bathroom. The balcony view was colourful as we could see out to the port and the hotel.

The only improvement the hotel is the evening activities the entertainment brought in the hotel was fantastic and varied even if a little loud at times :) but the DJ discos are a little disappointing Mauritius seems to be only a French Island although English is the first language as Brits we appreciate a little French music but the WHOLE evening was filled with French disco anthems was a bit repetitive and as the last ones standing every night in the bar it would of been nice for a little more variety as (mainly French) hotel guests had already disappeared by 9:30ish.

Even though we went in there winter and the hotel was a little quiet there was still a great atmosphere and our party was glad we booked through Expedia as we had a connections rep. (Nisha) that suggested a tour of the Island which was great. We had a previously booked a dolphin cruise for the end of our holiday that just topped everything as we saw sperm whales a small family of three this fulfilled a dream of ours we definitely recommend a couple of trips to see the rest of the Island even though the Grand Baie area is pleasant you can appreciate the rest of the Island on a small trip.

What made our stay at the Veranda Hotel were the staff we were very impressed to see the manager Jennifer there almost everyday asking if everything was "okay" we hadn't experienced this before but the fact we got to know every staff members name by the time we left shows what a great team they are. We want to say a very special thank you to the following people;

Keshav, Naushad, Colin, Mevin, Kaurishma, Visam, Nisha, Lucinda, Vivek. Great thanks to Ajeev and good luck with your wedding and most of all a big thank you to Jeetun and Harris for our endless supply of beer and cocktails and always greeted us with a genuine smile and had all the time in the world for us.

We travelled as a family of four my wife, her dad and grandmother and I and would recommend this hotel to anyone who wants to go to Mauritius its suitable for family and friends for a relaxing stay but also activities are available at your leisure.

Thanks guys we will miss you all :)

From the London gang

  • Stayed July 2013, traveled with family
    • Value
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Helpful?
3 Thank richnkeldag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer W, Manager at Veranda Grand Baie Hotel & Spa, responded to this review, September 10, 2013
Dear TripAdvisor Members from the London Gang

My reply is long overdue...! But rest assured that your comments were passed on straightaway to our team members who were simply over the moon with your very positive appreciation.

Thank you so very much for having taken the time to post your experience!

Please let us know when you are coming back!

Very best wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
200 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed July 11, 2013

We have spent six days in this hotel which has been great. It is on the bay with beautiful clear water. You can lay by the pool and watch the ocean roll in on the bay. Originally we were booked into a comfy room which is the starter rooms but we upgraded to a larger room. The comfy rooms were satisfactory but only a small room. At the hotel we have half board which includes breakfast and evening meal, the meals are average with a set menu with a small choice. Tea & coffee making is available in the room but you have to pay 30 rupee per sachet so we bought our own. The hotel has music each night till 11pm which can be heard in the rooms around the pool.The hotel is 10 min walking distance along the beach to the shops of Grand Baie where there is a large variety of restaurants & shops. Would stay at this hotel again.

  • Stayed July 2013, traveled as a couple
    • Value
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Helpful?
3 Thank CLC146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shrewsbury, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed July 7, 2013

we transferred here from the Veranda aux niche having found that hotel to be a great disappointment.This was also the case we found out from two other couples who had also transferred.So glad we did this as the location gives you the option of two lovely beaches within a short stroll and shops,bars ad restaurants within a 10 minute stroll along the beach.
We had a privilege room which was spacious with ample wardrobe space.The only downside was the mattress was a little hard for my liking.
Breakfast was what you would expect ie:anything egg related.
Lunch was normally alacarte ,as we were all inclusive we found the options offered minimal.This was the option every day except one when it was a buffet which consisted of small dried up cheese and tomato sandwiches.
Dinner was alternated between set menus and theme buffets which were usually nice.Service from the kitchen can appear very slow at times even when quiet.This does not reflect on the waiting staff who we found to be excellent and cannot do enough for you.
Overall the entire staff especially Harris who kept our drinks coming in the evening are what makes this hotel special.
Also a special thanks to the staff for my lovely birthday cake.
We would definitely recommend this hotel for a relaxing break.

Room Tip: Ask for a privelge room as they are bigger and well worth the extra cost.We had room 625.
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  • Stayed July 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank kirloz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed July 5, 2013

Many thanks to Jennifer and her wonderful team for making our stay such a relaxing and enjoyable one. Nothing was too much trouble for them and both my daughter and I had a fantastic time. Special thanks to Lucinda and Bernadette in the restaurant who went out of their way to make us feel like valued customers. The hotel itself was only a short walk from the main shopping area along the beach and it was great to stroll into town during the day.

  • Stayed June 2013, traveled with family
    • Value
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Helpful?
3 Thank sallie s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Louis
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed June 24, 2013

We would like to express our appreciation for the superior service we received during our stay at the Veranda Hotel in Grand Bay. In particular, "Preety", "Jeeten", "Paynee", "Jefferson" and "Vijay" were very helpful and deserve a great deal of praise for their excellent customer service.
Kudos to you and your staff for making our stay a great one. We will definitely be staying at the Veranda Hotel again.
Regards,
Brian & Melanie

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Brian v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Veranda Grand Baie Hotel & Spa

Property: Veranda Grand Baie Hotel & Spa
Address: Royal Road, Grand Baie, Mauritius 00230
Location: Mauritius > Riviere du Rempart District > Grand Baie
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool
Hotel Style:
#7 On the Beach Hotel in Grand Baie
#7 Spa Hotel in Grand Baie
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Veranda Grand Baie Hotel & Spa 3.5*
Number of rooms: 94
Official Description (provided by the hotel):
AN OASIS IN THE HEART OF BUZZY GRAND-BAIE Veranda Grand Baie Hotel and Spa nestles in a beautiful bay at the heart of the lively village of Grand Baie - with its restaurants, bars, nightclubs and shops at your door step. This is the ideal place to immerse yourself in local life or yacht out to the beautiful islands of the north. ... more   less 
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Also Known As:
Veranda Grand Baie Hotel Grand Baie
Veranda Grand Baie Hotel And Spa
Veranda Hotel Grand Baie
Grand Baie Veranda Hotel
Veranda Grand Baie Hotel & Spa Mauritius

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