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“World class hotel with Service to match”

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Maritim Resort & Spa Mauritius
Ranked #2 of 6 Hotels in Balaclava
Certificate of Excellence
Reviewed April 17, 2014

We have just returned from a 12 night stay. If you are thinking about this hotel stop and just book.
For our stay we chose an all inclusive package including a suite. You will not be disappointed with the food and restaurant choices and the drinks are of a very high quality. Our suite was outstanding with the room being FULLY serviced every day.
The Suite package gave us access to the VIP beach run by Dave and Jay. You will not get a better service. An unsung hero is Seewooputh the gardener who looked after the gardens and private beach. He maintains them spotlessly
From the minute you arrive until departure the attention to detail from the Guest Relation team is of the highest class but every member of the staff is committed to ensuring you have the best possible stay.
if you are a water sport fan, play golf,ride horses, enjoy spa treatments or love botanics you will be in your element, the hotel has something for all
We would recommend a South Island Tour, and a trip to the Horse Racing in Port Louis. Fantastic
A truly outstanding holiday and hotel. THANK YOU

KEN & NICOLA PRICE

Room Tip: Junior Suites are top quality
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  • Stayed: April 2014, traveled as a couple
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5  Thank nicolaandken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haje T, General Manager at Maritim Resort & Spa Mauritius, responded to this reviewResponded April 24, 2014

Dear Valued Guest,

Thank you for your entry on Trip Advisor.
I am delighted to learn that you consider MARITIM Hotel Mauritius like a ‘World Class Hotel’!

I would like to take this opportunity to thank you for having chosen the MARITIM Hotel Mauritius for your recent holidays and also for your warm feedback.

Your gracious comments have been passed to our personnel, which will serve as an added inspiration to consistently maintain the high standards you have experienced, and which are one of the trademarks of our brand.

Thank you once again for your review and all of us hope to see you back for a yet another holiday with us in the near future.

Yours sincerely,

Haje Thurau
General Manager
MARITIM Hotel Mauritius

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,431 - 1,437 of 3,613 reviews

Reviewed April 17, 2014

Just returned from Maritim Hotel for our 25th Wedding Anniversary and Birthday and we had a fantastic holiday. We arrived at the hotel at 10.40am and only had to wait 40 mins for our room,so by the time we had sorted all the paperwork out we went straight to our room which was beautiful with a lovey sea view. The hotel was spotless, staff were so friendly and helpful with nothing too much trouble. The food and choice of restaurants was fab. We decided to pay for VIP beach service for the 7 days we were there as a treat. This was worth every penny, knowing that you have luxury beach beds and fantastic service, especially from Dave and Jay everyday. The Maritim is set in beautiful grounds and kept spotlessly clean and tidy. A special thank you to Seewooputh. On our actually Anniversary and Birthday we were literally treated like royalty, with treats and gestures everywhere we went. Staff and management wished us well wherever we were in the hotel. We had Spa treatments on our anniversary at the Flower Spa, which again was lovely The only one snag if I had to say anything was pool beds been reserved by people putting towels down early on and if we had wanted to get up leisurely and have a bed round the pool we wouldn't have been able to. Saying that there were plenty of beds on the beaches. We will certainly return to this bit of paradise...just hope its not to long. Bernadette and Chris Cox

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Maritim Hotels
3  Thank Bernadette C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 16, 2014

This was our first trip to Mauritius and the Maritime was an excellent choice.
We arrived at the hotel at about 11.00am but were very pleased that our room was ready although there is very nice room with showers etc and lockers big enough for all your hand luggage available if you did have to wait and wanted to get changed, this is also the "departure lounge". The staff were all very friendly and the service was very excellent. We were on an all-inclusive package which included a good range of drinks (not just local varieties) and gave a reasonable allowance if eating in one of the a la carte restaurants which were not included. Breakfast in La Maree on the beach we felt was worth the extra and we must give a special mention to Ashwaree for looking after us.
The beach is quite large and beautiful but water shoes are recommended as the coral that makes up the beach has some big bits and is quite sharp underfoot!
The displayed menu for the buffet restaurant did not always match what was available which was slightly annoying as it was only a single A4 sheet displayed at the entrance and could easily have been re-typed to match the chef's production.
A visit to Pamplemousse Gardens was a little disappointing due to the lack of flowers, really it is more of an arboretum, however the garden guide was very entertaining and very informative.

Overall a thoroughly enjoyable trip.

  • Stayed: April 2014, traveled as a couple
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4  Thank Don F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haje T, General Manager at Maritim Resort & Spa Mauritius, responded to this reviewResponded April 17, 2014

Dear Valued Guest,

Greetings from MARITIM Hotel Mauritius!
I would like to thank you for taking the time to review the Maritim Estate and sharing your views with other travellers on Trip Advisor.

The entire team is glad that you enjoyed your stay and it met your expectations.

Thank you once again for your review and all of us hope to see you back for a yet another holiday with us in the near future.

Yours truly,
Haje Thurau
General Manager
MARITIM Hotel Mauritius

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2014

Having been to the Caribbean for the last 4 years we decided it was time for a change and are we glad we decided to pick Mauritius and more to the point the Maritm. From the moment we arrived at the hotel we were treated like royalty. Having read previous reviews we packed our swimwear and sun lotion at the top of the case knowing we were arriving early and the rooms would not be ready. We were shown to the arrivals/departure room where you could shower, change and place your hand luggage into a locker, and then relax around the pool or beach. However, our rooms were ready once we had changed, which was a nice surprise. We travelled with my Brother and his wife had rooms 472 and 473 and wow what a view! In most hotels you would have to pay extra for a sea view or a room of this size/comfort. The mini bar was replenished every day and included bottled water, which can sometimes be an issue at other hotels. We never found it a problem to get a sunbed. The hotels policy of not letting you reserve them made it a refreshing change to the usual early morning scramble to get a one!! They were also very comfortable with a headrest that you could move to either end (depending on where the sun was). There are plenty of parasols too. The poolside service was excellent, providing water and endless soft drinks or beer (no alcohol allowed around the pool, which is weird, as you could have a cocktail at the swim up bar but not an issue to us, we just sat in the numerous chairs behind the sunbeds if we fancied a cocktail). We were AI and used the buffet most times but also used the La Maree beach restaurant for some lunches and evening meals (we booked evenings at La Maree, as previous guests had recommended). The food at either was excellent, the buffet offering great choice. Even the fussiest of eaters would find something. La Maree was exceptional, what a setting! Lunch was a 3 course option for AI quests and it was first class. Rajeesh the manager couldn't do enough for you! You also had a fixed menu choice for AI evening meals (usually the choice of 2/3 dishes) and yet again it was fantastic, we also tried the 'steak' night at La Maree and it was so good went back again, certainly worth the 695 Rupees per person extra.

The staff are a credit to the hotel, each and every member was attentive to your needs and nothing was too much trouble from the minute you arrive to the minute you leave. The beach was lovely and the sunsets, sat at the La Maree bar with a Pina Colada were superb! We also took advantage of the beach massages (buy 5 get a 6th one free) these were very relaxing and you could just turn up when you fancied one! Plenty of water sports for the more active, including water skiing and a glass bottom boat which you must try, to see the many different fish and corals.
Evening entertainment is relaxed and ideal for such a beautiful setting, starting with a piano player early evening (sometimes a duet with a sopranio sax player) then singers from around 9.30pm singing a wide range of music to suit all ages.
The hotel's adopted dogs were a bonus for us, especially as Spotty, used to join us on an evening walk along the beach! The giant tortoises are also a sight to be seen!
The horse riding is also fantastic, my partner rode 'Captain' on a sunset ride along the beach with Deepak who was so kind and encouraging, sharing his knowledge and enthusiasm for horses and riding. Another member of a fantastic team of staff!
All in all, this was one of our best holidays! We felt so welcomed and relaxed from the moment we arrived, we would thoroughly recommend it!

  • Stayed: March 2014, traveled as a couple
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14  Thank stewart b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haje T, General Manager at Maritim Resort & Spa Mauritius, responded to this reviewResponded April 16, 2014

Dear Valued Guest,

Greetings from MARITIM Hotel Mauritius!
I would like to thank you for taking the time to review the Maritim Estate and sharing your views with other travellers on Trip Advisor.

Thank you for the beautifully worded review for us on this forum.
The entire team is glad that you enjoyed your stay and it met your expectations.

We look forward to welcoming you back again on the Maritim Estate!


Yours faithfully

Haje Thurau
General Manager
MARITIM Hotel Mauritius

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2014

Stayed here last August for our silver wedding with our 13 year old daughter, had lovely time, lots of activities for my daughter especially the water activities and horse riding. Staff we're very friendly most helpful. Booked a couple of trips through the hotel to explore this beautiful island, we thought the prices for trips were quite reasonable and thoroughly enjoyed them.
The hotel is lovely we particularly loved the beach bar where the fire pit is and would sit there at the end of the day watching the sunset. Beach wasn't the best on the island mostly coral and there seemed to be quite a few flies? Food was very good but not outstanding, drinks were better plenty of cocktails to choose from. Rooms were spacious with lovely views, all in all we would return to Mauritius but maybe try a different hotel on the easy side, better beaches.

  • Stayed: August 2013, traveled with family
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1  Thank donna a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haje T, General Manager at Maritim Resort & Spa Mauritius, responded to this reviewResponded April 17, 2014

Dear Valued Guest,

Thank you for your entry on Trip Advisor.
I would like to thank you for taking the time to review the Maritim Estate and sharing your views with other travellers on Trip Advisor!

I am delighted to read that you have had ‘Lovely holiday’ among us and great time with your daughter on our beautiful Estate!

We have the regret to read that you did not found the beach up to your expectations. Our location and beach are generally praised by our guests as on the sheltered and sunniest North West coast of the island, along the pristine Turtle Bay, the first protected marine park of Mauritius. This one is recognised as one of the best spot for snorkelling on the island and amongst the best beach of the island.

Regarding the flies, please note that there were an unusual number of house flies that have affected the whole North West part of the island including our Balaclava region during your stay. Rest assured that all the necessary measures have been taken with the Ministry of Environment together with local authorities and surrounding hotels to resolve this issue. The comfort of our guests is our main priority and we apologies for the inconvenience caused.

Thank you once again for your review and all of us hope to see you back on the MARITIM Estate for a yet another holiday with us in the near future.
Yours faithfully

Haje Thurau
General Manager
MARITIM Hotel Mauritius

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 12, 2014

My husband and I stayed at the Maritime for the second time in late January/early February. We have stayed in other hotels on the island but in our opinion this is by far the best. The staff play a huge role in making this hotel so special. They are welcoming and honestly, if they can anticipate or fulfil any wish, then they will make it their duty to make it even better. Taking care of their guests is their priority. The location is superb with loads of space, plenty of sun beds and shade if you need it. The choice and quality and quantity of food is phenomenal and the restaurant staff are very attentive. We can't fault the hotel in anything. We even experienced cyclone Edilson but the hotel was well prepared and guests were well looked after with little inconvenience and kept informed of it's progress. All in all, I can't praise and recommend this this hotel enough and look forward to a return visit in the not too distant future. Fine dining in the Chateau Mon Desir is an experience not to be missed either.

Stayed: January 2014, traveled as a couple
6  Thank Canaries2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haje T, General Manager at Maritim Resort & Spa Mauritius, responded to this reviewResponded April 28, 2014

Dear Loyal Guest,

Thank you for your entry on Trip Advisor and your faithfulness to MARITIM
Hotel Mauritius.

The entire team is glad that you have once again enjoyed your stay among us and met your expectations.

We look forward to welcoming you back again on the Maritim Estate!

Yours Truly,

Haje Thurau
General Manager
MARITIM Hotel Mauritius

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2014

The Maritim is one of the best hotels that we have ever stayed in and we do not understand why there are any poor reviews, as we were pleased with the whole experience
We flew with Emirates and paid for a private transfer arriving mid morning. We knew the room would not be ready so put swimwear in our hand luggage ready to change into on arrival as suggested on a prievious review. This saves sorting through a large case to find things. After a brief introduction to the Maritim we we shown to the arrival room where we showered and changed into our swimwear. Then it was a drink in the bar, followed by a stroll around the various areas to get our bearings before settling on a comfy sun bed by the pool. Perfect!
The hotel is very clean, staff very friendly, food is delicious, pool and sea warm, what more could you want?
The buffet was one of the best we have ever eaten in. Food is in small containers and regularly replaced keeping it hot and fresh. Any fried food stays crispy which is excellent as in other hotels food is sometimes luke warm and soggy, NOT at the Maritim The Indian selection of samosas, pakoras, etc was brilliant. There was plenty of choices and even fussy eaters would find plenty to choose from There was a roast joint most nights, fresh fish, plenty of salads, sushi, prawns and even oysters!
We were AI and ate at the beach bar (La Maree) most lunch times as they have a set menu for AI. There are just a few choices, always fish of the day, meat or a veggie dish, but all delicious. We prefered to eat there rather than the buffet as it was very relaxed, and got us out of the sun for about an hour in the hottest part of the day. Our waitress Rashwaree, was excellent and knew our drinks order after just a couple of visits. At night there is an la carte menu with AI small choice menu. All brilliant
We enjoyed a meal in La Banyon (Asian Fusion) which was delicious, well presented and attentive staff.
We also tried the Lazak Creole (Maurition Cuising). This was just one table seating up to 10 people. The five courses are served family style where you pass the various dishes around the table. There were just 8 of us on the night we went and again the food was delicios with plenty of choice.
There was an extra charge for these two meals but well worth the extra. No need to buy the gourmet passport unless you want to eat in the chateau. then its well worth it.
Our room on the second floor 356 with sea view was very clean and the fridge was replenished daily.
Staff are very friendly and cannot do enough for you from management to cleaning staff.
Snorkeling along the house reef was very good and there is a free boat trip out to the other reef twice a day. Diving is great with plenty of different sites including wrecks. Lots of free water sports including water sking, pedalos, kayaks, sailing.
We did two tours, the south Island tour with the hotel taxi which was a full day and cheaper than the tour operators prices. Book a picnic lunch the day before to take with you as its very good.
Walking with lions booked with Allwyn the Solis rep. If you like wildlife you will love this. We had a one hour walk with two white lions and 15 mins interacting with two cheatas. Absolutly fantastic and the highlight of the holiday!
Spa treatments were brilliant. 20% off if booked at breakfast at the entrance to the dining room.
We had a few days of cloud and one day of lots of rain but nothing like the weather forecast that we had been checking as it stated rain every day. It does rain in the centre of the island most days but not on the coast so don`t worry.
Spectacular sunsets!
We would definatly return to the Maritim as we had a fantastic holiday

Room Tip: Higher rooms have the best views we were in room 356 which was lovely
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  • Stayed: March 2014, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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11  Thank GeorgeGlen1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haje T, General Manager at Maritim Resort & Spa Mauritius, responded to this reviewResponded April 28, 2014

Dear Valued Guest,

Greetings from MARITIM Hotel Mauritius!

I would like to thank you for taking the time to review the Maritim Estate and sharing your views with other travellers on Trip Advisor.
We are simply delighted to read that you have enjoyed your stay with us and that we have met and exceeded your expectations!

I would like to take this opportunity to thank you for having chosen the MARITIM Hotel Mauritius for your recent holidays and hope to see you back for a yet another holiday with us in the near future.

Yours sincerely,

Haje Thurau
General Manager
MARITIM Hotel Mauritius

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Maritim Resort & Spa Mauritius

Address: Turtle Bay, Balaclava, Mauritius
Location: Mauritius > Pamplemousses District > Balaclava
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Romantic Hotel in Balaclava
#2 Luxury Hotel in Balaclava
#2 Spa Hotel in Balaclava
#2 On the Beach Hotel in Balaclava
#2 Family Hotel in Balaclava
Price Range: $265 - $2,025 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Maritim Resort & Spa Mauritius 5*
Number of rooms: 215
Official Description (provided by the hotel):
Sparkling sandy beach, tropical gardens and the crystal clear turquoise waters of the Indian Ocean... Live the essence of a great island escape!Immerse yourself in this luxurious five-star beach and spa resort gently nestled within a picturesque private estate along the protected marine park of Turtle Bay.Enjoy a prime location on the sunniest and sheltered Northwest coast of the island between the capital Port - Louis and the lively village of Grand Bay and indulge in the pure nature of the historical estate of 25 hectares awarded 'Most Beautiful Garden of Mauritius'. Be spoilt by world-class accommodation with 215 luxurious rooms and suites as well as an exclusive villa, all sea facing and elegantly designed ...ideal to embrace the tropical ambiance of the island. Savour endless culinary delights during your journey with an exceptional selection of five exquisite restaurants and three bars ranging from 'feet in the sand' beach restaurants to Asian fusion and the exclusive fine dining restaurant 'Chateau Mon Desir'.Pamper yourself in its 'Maritim Tropical Flower Spa', an oasis of wellbeing offering exclusive treatments and stunning facilities to relax and unwind.Those seeking for active holidays will benefit from an infinite range of land and water sports offered such as horse riding, golf, archery, water ski, diving and many more!Whenever you are looking for relaxing or active holidays, this 5-star luxury hotel, part of Maritim Hotels, will offer you an exceptional array of facilities and experiences combined with the highest standards of service delivered with genuine Mauritian hospitality. Maritim Resort & Spa Mauritius ...your holidays... beyond paradise ... more   less 
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Also Known As:
Maritim Mauritius Balaclava
Hotel Maritim Mauritius
Maritim Hotel Mauritius
Maritim Resort & Spa Mauritius Balaclava

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