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“amazing honeymoon stay....”

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Maritim Resort & Spa Mauritius
Ranked #2 of 6 Hotels in Balaclava
Certificate of Excellence
Woolwich, null, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“amazing honeymoon stay....”
Reviewed July 20, 2013

My wife and I arrived here for a belated honeymoon and the moment we stepped in the place we were treated like VIP's. As we arrived we were treated to a fruity cocktail and a warm towel to freshen up with. After a personal guide to all the hotel had to offer we were free to explore the grounds until our room was ready......and what a room it was. If you get room 375 then you are lucky.....beautiful view of the sea and sunset every single night. Fully air-con with a mini bar ( restocked every day partly included on AI) and welcoming and friendly maids who work around you and leave the room looking spotless. Every single member of staff from the waiters/esses to the maintenance guys are always saying hello and are always willing to help. The food was fantastic although sometimes a little cold due to the buffet style but that is just a very small complaint. The choice on offer was amazing and the staff in all the restaurants were friendly and talkative. We had a meal in La Maree which was a nice change....a meal on the beach was romantic and the food was lovely. We did not try the other 4 restaurants though. The sports team were equally helpful and friendly and always on hand with a cheery hello every morning. We played tennis every day which got us off the sunbeds for a bit!! The beach side servers were always on hand to serve drinks and again were helpful and cheery. The icing on the cake was our actual anniversary day. We went out for the day and on our return there was a cake in our room with 'Happy Wedding Anniversary' on it.....in the evening we went out for a meal and a member of staff looked for us to wish us a happy anniversary and got the live musician to play us a song.....along with a specially made cocktail from the bar......they may do this to every couple but it made our day, it made us feel special and for that we are eternally grateful. One word on Christophe Bogof.....so he is called......seems friendly but very pushy....my advice is to go into Port Louis where there is a greater selection of whatever he is selling for a much cheaper price.....don't get sucked in by his sales patter. Also you MUST go to the animal park and walk with the lions....it was the most awe inspiring 2 hours I have ever had.....walking with 2 lions, stroking then, playing with them....it is a must. This was undoubtedly the most relaxing, romantic and amazing holiday either my wife or I have ever been on and I unreservedly recommend this hotel. Thank you to everyone there for making our holiday so special. Chris and Marie Flowers.

  • Stayed July 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
7 Thank Chris F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haje T, General Manager at Maritim Resort & Spa Mauritius, responded to this review, August 4, 2013
Dear Chris and Marie Flowers.

I would like to thank you for taking the time to review the Maritim Estate and for having chosen the MARITIM Hotel Mauritius for your honeymoon.

We are simply delighted to read that you have enjoyed this special stay of your life with us and that we have met and exceeded your expectations!

Wishing you a nice day and looking forward to another opportunity to welcome you in the near future for your wedding anniversary.

Best regards,

Haje Thurau
General Manager
MARITIM Hotel Mauritius
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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English first
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 20, 2013

My new Husband and I got married at the Maritim in May. We went with hopes and dreams of this beautiful happy day and boy did the Maritim deliver!

I'm well aware that we weren't the easiest wedding couple, with half of our guests coming from Australia, the other half coming from England, all of them turning up on different days and several of them staying in a neighbouring hotel. But we really needn't have worry the staff at the Maritim made us feel like we were the most important people in the hotel and went above and beyond to make sure we had everything we needed and were stress free.

Our wedding planner Madhavi was wonderful! She took us through every aspect of the wedding on our first day at the hotel. She walked us around the hotel, took us to the spa and was even understanding when I wanted to change the ceremony location once I'd seen how beautiful the place was in real life! Not only this but she was alway on hand leading up to the wedding and stayed throughout the day to make sure everything went off without a hitch! She is an amazing woman and we both had a tear in our eyes when saying goodbye to each other at the end of the week.
Not only was our wedding planner amazing but so was the communication team who spend a great deal of time organising things for us such as our hens and bucks nights. I really can't express how good it was to have these stresses taken off us so that we were free to enjoy the build up to the wedding.

As for the big day everything was perfect! The girls at the spa did a great job with our hair and makeup. The photographer worked well and produced some beautiful memories.
We had our reception at the La Maree which was set up beautifully for us. It really gave us the barefoot, beach reception we had dreamed of. Plus I must say the staff here were also wonderful! They even brought down a cot and set up an area with sun beds and WARM towels and the end of the night for the few children and baby we had that were getting tired! If that's not above and beyond I don't know what is!

I guess what I'm trying to say is that if your a Bride or Groom to be, sitting at home and worrying about planning your wedding at the Maritim please don't! Your in such good hands all you need to do is sit back and enjoy getting married!

So to the wonderful staff at the Maritim, every one of you had a hand in creating the day we had dreamed of and Thank you almost doesn't seem enough!

Carly & Steven Reid

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Carly T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haje T, General Manager at Maritim Resort & Spa Mauritius, responded to this review, August 4, 2013
Dear Mr. & Mrs Reid
First of all, congratulations again for your wedding and thank you once again for choosing the MARITIM Hotel Mauritius for your wedding ceremony.

Your comments and high praise to staff are much appreciated and will be passed on to each one who contributed to your satisfaction.

Wishing you a nice day and looking forward to another opportunity to welcome you in the near future for your wedding anniversary.

Best regards,

Haje Thurau
General Manager
MARITIM Hotel Mauritius
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 20, 2013

This place is amazing. We went with our small children and the staff were brilliant with them. I wouldn't say it's the best place to go with a young family but everyone was very accommodating.

The only thing I would say is that it isn't very wheelchair/buggy friendly. Lots of steps and no ramp access to some of the bars.

The service is excellent, the food good and the cocktails lovely. If you want a luxury holiday with beautiful views and surroundings then you can't really fault this place.

Otherwise, it's amazing!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tirsten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haje T, General Manager at Maritim Resort & Spa Mauritius, responded to this review, August 4, 2013
Dear Valued Guest,

Thank you for your entry on Trip Advisor.
I would like to thank you for taking the time to review the Maritim Estate and sharing your views with other travellers on Trip Advisor!

The entire team is glad that you enjoyed your familly stay and it met your expectations. We have taken good note of your valuable comment as these will truly help us to monitor and improve our services and facilities even further.

Thank you once again for your review and all of us hope to see you back on the MARITIM estate for a yet another holiday with us in the near future.

Yours faithfully

Haje Thurau
General Manager
MARITIM Hotel Mauritius
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vacoas, Plaines Wilhems, Mauritius
Level 4 Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed July 19, 2013

We are residents and we've been to several hotels across the island and I need to say that this is the best hotel i've been to up to now. Service was great! We were on AI package and it covered everything we wanted. There was a vast choice of cocktails. All the staff have got a smile on their face and they will always greet you. We had open buffet dinner at la belle vue restaurant, then we went to la Marée beach resto where a bonfire was set up - perfect place to go if you want a calm and warm place with your dear one. The barman was very nice and proposed to taste his cocktails. The interesting part is when you check out at noon, you can still enjoy the drinks up till 18hr. Hotel is well managed. Rooms are very clean. Good selection of food.

The only drawback was wifi connection which was very weak and gets disconnected all the time.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Ravi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haje T, General Manager at Maritim Resort & Spa Mauritius, responded to this review, August 4, 2013
Dear Valued Guest,

Greetings from MARITIM Hotel Mauritius!

I would like to thank you for taking the time to review the Maritim Estate and sharing your views with other travellers on Trip Advisor!

We are simply delighted to read that you have enjoyed your first wedding anniversary among us!

Thank you once again for your kind review !
Looking forward to welcome you again on the Maritim Estate

Yours sincerely,
Haje Thurau
General Manager
MARITIM Hotel Mauritius
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed July 16, 2013

Stayed early June for 10nts.Speedy checkin & shown to our Beautiful Prestige Room with HUGE bed, walk in shower & walk in wardrobe we upgraded to before arriving.Well worth it.The next morning as we opened our patio doors was WOW.A gorgeous Sea View & patio onto the beautiful gardens. One advantage of a prestige room was visiting La Maree beach restaurant every morning for breakfast, being served at your table & who could get tired of that view.The attentive staff especially Ishwaree who was so persuasive & getting us to relax hence ending up eating more ! Ate there a couple of lunch times, 2 evenings one being steak night which were all v good.Like the La Banyan Asian restaurant and Steak night if you go away from AI menu u are given some credit in rupees towards your meal.Dont be put off by the Buffet Restaurant tho, Very good choices when we ate there. A special thank you to the hotel with the help of my husband who organised a surprise 'Magic Moments' private meal on the decorated jetty for our 25th Wedding Anniversary.Also had a bottle of Champagne in our room. As we approached the red carpet from the beach to a beautifully decorated table we were greeted by our private waiter Kunal for the evening who could not have been more professional & attentive but also lovely to chat to. Gorgeous meal & Anniversay cake too. It was then lovely to see Kunal on duty at the Chateau we dined at one evening to once again thank him & have a little catch up. Beautiful ambience & meal there,before dining there we brought a gourmet pass from reception which allowed you to choose from a set menu & drinks where also included . Spent most days around the pool where drink service is v good.Took a Walk one the day around the gorgeous gardens near the chateau, waterfall, Balaclava ruins & to feed the Giant Tortoises. We also took advantage of the included glass bttm boat & a pedalo ride. Also my birthday whilst there. Treated myself to a massage on the beach in the morning (altho the spa is lovely this was a more reasonable price) & made a fuss of by Sweetie at La Maree who new it was my birthday & yet another cake after our evening meal & sung to by the trio of singers.To ALL the staff we were greeted by at the hotel a massive thank you, from gardeners,cleaners, waiters, chefs to Vikash Customer Liaison & reception staff you are a credit to the hotel. One small critisism altho we had nice fluffy hand towels, some of the bath towels & robes could do with an upgrade. Having just had our photos developed, on gloomy days back in England these will give us such wonderful memories to look back on & to hold in our hearts & altho we dont normally visit a place twice we would make an exception for the Maritim & would love one day to return.

Room Tip: Upgraded to a Prestige Room
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank bondgirl2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haje T, General Manager at Maritim Resort & Spa Mauritius, responded to this review, August 4, 2013
Dear Valued Guest,

Thank you for your entry on Trip Advisor.
I would like to thank you for taking the time to review the Maritim Estate and sharing your views with other travellers on Trip Advisor!

The entire team is glad that you enjoyed your stay and it met your expectations.

Thank you once again for your very complete review aon the Maritim Estate. We hope to see you back on the MARITIM estate for a yet another holiday with us in the near future.

Yours faithfully

Haje Thurau
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 16, 2013

My wife and myself have just returned from 14 nights in the Maritim and we were not disappointed.The staff were among the most helpful and friendly people we have ever met on a holiday.The hotel was clean and tidy and we had a good selection of food,even though not all the restaurants were included(of which there are five) in the all inclusive package,with the concession they gave you, you would only end up spending about £12 pp on special steak nights in the La Maree restaurant and that is for a full three courses.
The grounds are a must to have a stroll around.
The water activities that are included are fairly vast...water skiing being included was a surprise.
Try to barter on prices though on certain things you have to pay for..Parasailing,scuba etc..There is always a deal to be had..
We visited through Virgin Holidays and Michaela,our rep,was readily available and always willing to help with any enquiry,or to book excursions.Catamaran over on the east coast was a good day out although a long trip there and back.
All in all a great Honeymoon in a great hotel and did not want to come home.

Room Tip: Higher floors less noisy.people walking around in room above etc
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank robbc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haje T, General Manager at Maritim Resort & Spa Mauritius, responded to this review, August 4, 2013
Dear Valued Guest,

We thank you for choosing the MARITIM Hotel Mauritius as your honeymoon destination.

Your comments and high praise to staff are much appreciated and will be passed on to each one who contributed to your satisfaction.

Wishing you a nice day and looking forward to another opportunity to welcome you in the near future for your wedding anniversary.

Best regards,

Haje Thurau
General Manager
MARITIM Hotel Mauritius
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bournemouth, United Kingdom
Level 5 Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed July 15, 2013

Very little to add to previous favourable reviews, this hotel is without doubt an absolute gem.
We booked an upgrade room prior to departure and considered it to be money well spent.
Room was very good and well serviced on a daily basis, breakfast on the beach at La Maree ewas truly great and what a star Ishwaree is nothing is too much trouble the only problem was escaping to the beach without having too many sparkling wines and huge freshly cooked breakfasts. Then you have the same standard of exceptional service from Yashin the problem here is trying to stop the drinks arriving ha ha! In the evening or even during the day the main man at the bar Vishnu was so entertaining and very good at his job. This is not to mention the remainder of the excellent staff at La Maree you were all superb.
We also managed to eat at the Asian restaurant on a few occasions and this was also an excellent alternative and we received excellent service and food on all occasions. We tried the buffet restaurant and found the food to be very good but for us we like to have our meals served to us and for us that is what worked best.
The hotel has the most wonderful grounds and if you can find the time to explore then it is so worthwhile. Water sports are a plenty and we got to see dolphins just out in the bay!
All the customer service team make it a real pleasure to deal with as they constantly seek out feedback at all times throughout the stay.
As for trips we really had an amazing time walking with some very playful white lions and got some great pictures as well.
Overall our experience on our first trip to Mauritius was excellent and the Maritim exceded our expectations on all accounts we would most certainly return in the future, sooner rather than later!

Room Tip: Upgrade is great value. As our rooms to La Maree side of reception.
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank fletch1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haje T, General Manager at Maritim Resort & Spa Mauritius, responded to this review, August 4, 2013
Dear Valued Guest,
Thank you for your entry on Trip Advisor.
I would like to thank you for taking the time to review the Maritim Estate and sharing your views with other travellers on Trip Advisor!

The entire team is glad that you enjoyed your stay and it met your expectations.

Thank you once again for your review and all of us hope to see you back on the MARITIM estate for a yet another holiday with us in the near future.

Yours faithfully

Haje Thurau
General Manager
MARITIM Hotel Mauritius
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Maritim Resort & Spa Mauritius

Property: Maritim Resort & Spa Mauritius
Address: Turtle Bay, Balaclava, Mauritius
Location: Mauritius > Pamplemousses District > Balaclava
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Romantic Hotel in Balaclava
#2 Spa Hotel in Balaclava
#2 Luxury Hotel in Balaclava
#2 Family Hotel in Balaclava
#2 On the Beach Hotel in Balaclava
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Maritim Resort & Spa Mauritius 5*
Number of rooms: 215
Official Description (provided by the hotel):
Sparkling sandy beach, tropical gardens and the crystal clear turquoise waters of the Indian Ocean... Live the essence of a great island escape!Immerse yourself in this luxurious five-star beach and spa resort gently nestled within a picturesque private estate along the protected marine park of Turtle Bay.Enjoy a prime location on the sunniest and sheltered Northwest coast of the island between the capital Port - Louis and the lively village of Grand Bay and indulge in the pure nature of the historical estate of 25 hectares awarded 'Most Beautiful Garden of Mauritius'. Be spoilt by world-class accommodation with 215 luxurious rooms and suites as well as an exclusive villa, all sea facing and elegantly designed ...ideal to embrace the tropical ambiance of the island. Savour endless culinary delights during your journey with an exceptional selection of five exquisite restaurants and three bars ranging from 'feet in the sand' beach restaurants to Asian fusion and the exclusive fine dining restaurant 'Chateau Mon Desir'.Pamper yourself in its 'Maritim Tropical Flower Spa', an oasis of wellbeing offering exclusive treatments and stunning facilities to relax and unwind.Those seeking for active holidays will benefit from an infinite range of land and water sports offered such as horse riding, golf, archery, water ski, diving and many more!Whenever you are looking for relaxing or active holidays, this 5-star luxury hotel, part of Maritim Hotels, will offer you an exceptional array of facilities and experiences combined with the highest standards of service delivered with genuine Mauritian hospitality. Maritim Resort & Spa Mauritius ...your holidays... beyond paradise ... more   less 
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Also Known As:
Maritim Mauritius Balaclava
Hotel Maritim Mauritius
Maritim Hotel Mauritius
Maritim Resort & Spa Mauritius Balaclava

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