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Angsana Balaclava Mauritius
Ranked #1 of 6 Hotels in Balaclava
Certificate of Excellence
A TripAdvisor Member
Guangzhou, China
12
Reviewed August 16, 2013

We enjoyed our trip to Mauritius and we loved Angsana. The hotel was small but the staff could recognize all the guests they served. Breakfast was great and dinner menu was good too. The staff at the boat house called themselves 3 sharks on the beach and they were nice to my boy and made him very happy. Ashvin, a waitor at the restuarant can speak good chinese and was very polite to the guests. We had a good time there. Location was ok, not too far to major tourist sites. We rented a car and the driver was a wonderful guy. His name is Pravin, phone number 7879120.

  • Stayed: August 2013, traveled with family
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Review collected in partnership with Angsana.com
2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angsana Balacla... M, General Manager at Angsana Balaclava Mauritius, responded to this reviewResponded August 19, 2013

Dear Valued guest,

Warm greetings from Angsana Balaclava Mauritius!

We would like to thank you for taking the time to leave a Tripadvisor comment. We take great pleasure in reading that your holidays were well enjoyed and that you ‘Loved’ our resort.

Nestled in the secluded area of Turtle Bay, Angsana Balaclava Mauritius with its 52 suites, offers a hideaway ideal for travellers looking for privacy and relaxation. You noted that the staff was friendly and recognized all the guests they served. Our team is trained to be friendly, gracious, authentic and to provide service attitude that is above expectations.

Your kind words have been passed on to Ashvin and the boat house team. It is very encouraging to know that our staff made your stay with us even more enjoyable.

Once again we thank you for your warming comments and we look forward to welcome you back at the resort.

Yours Sincerely,
Pascal Prigent
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed August 7, 2013

If you're looking for a place to relax, then Angsana Balaclava is the best place that you can choose and you will never want to leave from there. The staffs are really competent and so dedicated to their valued customers that anyone will feel that they're getting a VVVIP service! Its rooms are wonderfully A-M-A-Z-I-N-G and the management is ready to help no matter the time or the situation.The gym, the spa, the hammam, swimming pools, ohh paradise! Incredible service in the restaurant by the waiters who are very friendly and always attentive to the client's satisfaction. The chefs' cuisines are just delicious that you will be missing that when you go back home! If I ever get a chance to go for holidays, Angsana Balaclava is the first place I'll go again and again!!A big thanks to the Director and all the staffs!

Room Tip: Room 305-the best!
  • Stayed: July 2013, traveled on business
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5  Thank Kavina223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angsana Balacla... M, General Manager at Angsana Balaclava Mauritius, responded to this reviewResponded August 13, 2013

Dear Kavina,

Thank you for taking the time to leave a Trip Advisor comment about our resort. We are very happy to read that you felt so at home away from home at our resort.

I am delighted to hear that you felt like a “VVVIP” at our resort. As an exclusive intimate boutique resort, Angsana Balaclava places an emphasis on the attention to details and it is fantastic to read that you appreciated the service and our diverse facilities.

Our chef will be thrilled to hear that you found his food “delicious”. The team aims at creating innovating mouth- watering dishes that will keep our guests wanting more.

Your gracious comments have been passed to our personnel, which will serve as an added inspiration to consistently maintain the high standards you have experienced, and which are one of the trademarks of our brand.

Once again, I would like to thank you for the gracious comments. We look forward to seeing you again at Angsana Balaclava Mauritius.

Yours Sincerely,

Pascal Prigent
General Manager

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Reviewed August 4, 2013

Last December, my sister and I, we had a short break at your lovely hotel following a difficult time of bereavement. Angsana gave us the perfect tranquil and peaceful surrounding we could have wished for. We stayed in a Spa suite and made full use of your wonderful Spa which was such a lovely place for relaxation and peace. Thank you so much- hope to come back soon again.

  • Stayed: December 2012, traveled with family
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3  Thank Patricia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angsana Balacla... M, General Manager at Angsana Balaclava Mauritius, responded to this reviewResponded August 12, 2013

Dear Patricia,

We thank you for taking the time to write a tripadvisor comment.
It warms our heart to hear that it helped you and your sister go through the difficult moments. The spa suite was definitely a good choice as you were able to take advantage of the spa package and enjoy the tranquility and peace the resort surrounds itself with.

We thank you once again for your comments. Your positive and heart- warming feedback will be passed on to the team and we look forward to welcome you back for a longer break at the resort.

Yours Sincerely,
Pascal Prigent
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 31, 2013

This hotel is exotic which offers peaceful environment for relaxation, at the same time so modern and convenient that you can find all the facilities needed... wifi, music etc.. The room & the hotel, pool, beach are super. The staffs were friendly and professional. Dinner was average, but I love the order-to-make breakfast to make sure everything is fresh & hot. There were also plenty choices of food at the buffet counters. Nice pool side restaurant with staffs serving finger foods & drinks while I was having sunbath. It's definitely a great choice for a vacation.

  • Stayed: July 2013, traveled with friends
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2  Thank tt L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angsana Balacla... M, General Manager at Angsana Balaclava Mauritius, responded to this reviewResponded August 12, 2013

Dear valued guest,

Warm greetings from Angsana Balaclava Mauritius ! We appreciate that you have taken some time to write a TripAdvisor review.

Nestled in the secluded area of Turtle Bay, Angsana Balaclava Mauritius with its 52 suites, offers a hideaway ideal for travellers looking for privacy and relaxation. It is great to hear that you were able to experience the peaceful environment and the surrounding tranquillity.

I am delighted that our team were seen for their professionalism and friendliness. As an exclusive intimate boutique resort, Angsana Balaclava places an emphasis on the attention to details and it is rewarding to know that we made your vacation “great”.

Once again, we would like to thank you for your kind comments that have been passed on to all the team. We trust you had a safe flight back home and look forward to welcoming you again soon for more sunbaths and relaxation time at Angsana Balaclava Mauritius.

Yours Sincerely,

Pascal Prigent
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
Oldenburg, Germany
12
Reviewed July 23, 2013

This hotel offers absolute relaxation in a peaceful environment. The staff is extremely knowledgeable and absolutely friendly. The food is varied and excellent in quality. The only drawback is, unfortunately, the beach, because it is less suitable for swimming. There are many rocks.

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Angsana.com
2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BTGroup, General Manager at Angsana Balaclava Mauritius, responded to this reviewResponded July 26, 2013

Dear Valued Guest,

Warm Greetings from Angsana Balaclava Mauritius.

Thank you for sharing a comment on Trip Advisor following your recent stay at Angsana Balaclava Mauritius. We are pleased to learn that to you, our Resort offers excellent service and is the perfect ambiance for honeymooners.

Indeed, Angsana Balaclava presents a romantic and exclusive hideaway with its 52 suites and villa resort haven setting in Turtle Bay, Mauritius. The resort is designed for guests to embark on a journey of rejuvenation and wellness with experiences to indulge and soothe all senses.

We are thrilled that you find the quality of the food to be excellent. The Angsana Balaclava Mauritius concept aims to provide the most delicious international cuisines as well as contemporary Asian Fusion cuisine. Our Chef Suardi and his team continuously pride themselves in creating a memorable culinary experience for each of our guest.

Our team is trained to be authentic, friendly, and gracious and to provide a service attitude that is above expectations. It is very encouraging to know that most of our staff went the extra mile to make your stay an unforgettable one.

We would like to take this opportunity to congratulate you once again on your recent wedding and honeymoon and wish you all the very best for the future.

We trust you had a safe flight back home and look forward to welcoming you back at Angsana Balaclava Mauritius or any of our Resorts worldwide.

Yours Sincerely

Pascal Prigent
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2013

We have just got back from an 8 night stay as part of our honeymoon at Angsana hotel and it was brilliant - far better than we could have possibly expected in every respect. The food was exceptional, the facilities were great and the staff went above and beyond to ensure you had a great time. We thoroughly recommend it.

We stayed in the beach front spa suite (room 103) and it was out of this world.
If anything, the pictures on the website don't do it justice. It is kept extremely clean by the housekeepers.

Amazing hotel - thank you again.

  • Stayed: July 2013, traveled as a couple
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Review collected in partnership with Angsana.com
3  Thank Fiona F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Angsana Balacla... M, General Manager at Angsana Balaclava Mauritius, responded to this reviewResponded August 13, 2013

Dear Valued guest,

Thank you for taking the time to leave a Trip Advisor review. It is a pleasure to read that we exceeded your expectations and that you had a great time at our resort.

Angsana Balaclava presents a romantic and exclusive hideaway with its 52 suites and villa resort haven setting in Turtle Bay, Mauritius. The resort is designed for guests to embark on a journey of rejuvenation and wellness with experiences to indulge and soothe all senses.

We are happy to hear that you were able to feel the romantic atmosphere while on your honeymoon.
It is very rewarding to know that you were well looked after and that the service was far better than what you had expected. As an exclusive intimate boutique resort, Angsana Balaclava places an emphasis on the attention to details and with our very dedicated team we strive to create a memorable stay for our guests.

The beachfront was definitely a great choice as you can enjoy the views of the cerulean Indian Ocean without leaving your stone bathtub.

Your kind comments were passed on to the chef and we are pleased to hear that the Asian-fusion and Mauritian creole cuisine at the Oryza restaurant was at your taste and exceptional.

Once again we thank you for your warming comments and we look forward to welcome you back at the resort.

Yours Sincerely,
Pascal Prigent
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2013 via mobile

On arrival the grounds and entrance hall are very nice with great views. Staff were excellent and carried out everything you would expect and more with out even been asked. We had a beachfront suite which was amazing. Even the pictures do not do it justice. We were there 10 nights and the service was faultless, rooms cleaned 2-3 times a day. Pool and balcony in the room are well worth the money. We had booked spa treatments all trip and they were very professional and friendly, I would try and book and get them included as they are £100+ per person per day. Loads cheaper booking them with your room. Food excellent, pook, beach, bars, loungers, all spot on and everything you want. Staff planned excursions at our request and they worked out quite a bit cheaper than the tour company's. Well worth a look, I would definitely go back.

  • Stayed: July 2013
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7  Thank Chris B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BTGroup, General Manager at Angsana Balaclava Mauritius, responded to this reviewResponded July 22, 2013

Dear Valued Guest.

It is a pleasure to read your comments on Trip Advisor following your recent stay at Angsana Balaclava Mauritius and we are thrilled that you had the ‘Perfect honeymoon’.

Ansgana Balaclava Mauritius with its spectacular sunsets, is an oasis of relaxation and privacy designed ideally for couples and honeymooners. Our beachfront suite remains our most popular suite with its superb ocean views as well as private Relaxation Pool.

We are glad that you could experience our Angsana Spa during your stay. All our treatments as well as holistic wellness experience are delivered by the intuitive touch of our Angsana Spa therapists who were formally trained at Banyan Tree Spa Academies.

Our team is trained to be authentic, friendly, and gracious and to provide a service attitude that is above expectations. It is very encouraging to know that most of our staff went the extra mile to make your stay an unforgettable one.

We would like to once again thank you for sharing such generous comments and take this opportunity on congratulating you on your recent wedding and honeymoon.

We trust you had a safe flight back and look forward to welcoming you at Angsana Balaclava Mauritius or any of our Resorts around the world at any time.

Yours Sincerely,
Pascal Prigent
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Angsana Balaclava Mauritius

Address: Turtle Bay, Balaclava, Mauritius
Location: Mauritius > Pamplemousses District > Balaclava
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Balaclava
#1 Spa Hotel in Balaclava
#1 Romantic Hotel in Balaclava
#1 Family Hotel in Balaclava
#1 On the Beach Hotel in Balaclava
Price Range: $282 - $924 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Angsana Balaclava Mauritius 5*
Number of rooms: 52
Official Description (provided by the hotel):
Nestled on the northwest coast of Mauritius, in the secluded area of Turtle Bay, Angsana Balaclava offers a hideaway ideal for travellers looking for privacy and relaxation. Angsana Balaclava is the island’s premier boutique resort – the latest 5-star resort on the Mauritian landscape. ... more   less 
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Also Known As:
Angsana Balaclava Hotel Balaclava
Angsana Balaclava Mauritius

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