We had called earlier in the day to make reservations for our volleyball team and families. We were told that they would set up a whole room for us. When we arrived, they almost sat us in another reservation's area that had booked for much less people than us. Then, they informed us that they were not ready for us... no room set aside, no tables. They did finally set us up in two separate areas. My daughter was still waiting for her food long after all her team mates were done. I had ordered a drink which I finally had to have someone else bring as our servers never did. In fairness, one of our servers were new. BUT, with such a large group (close to 30), they might have been wise to use their experienced staff and not overwhelm the new girl. We have always loved Chili's and this was the first time that the service was less than good. Will definitely give this one another chance as I am hoping it was not the norm.
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