I woke in the morning to have swollen eyes. Later in day my legs itched and found bites. Called hotel to tell them they should look at my room. Employee was rude and told me to call back tomorrow to make a complaint to manager. I wasn't making a complaint. I thought the staff would like to know and check the room. But after the way the employee treated me and said, The room is occupied and no one has complained yet. I will never stay there again, and everyone has been asking how my trip was to visit my daughter at college, and I've told them all about my hotel experience. I would not refer this hotel to anyone as their staff doesn't know how to be customer friendly.
- Official Description (provided by the hotel):
- Recently remodeled as of July 2015! We have added a fitness center, guest laundry, & expanded our laundry in addition to remodeling all of our guest rooms! All rooms now include irons/ironing boards, coffee makers, & refrigerators! We still are a 100% Smoke free property featuring 1 or 2 queen size bed rooms. We offer Free Local and Long Distance Calling within the Continental U.S., Free High Speed Wireless and a Free Continental Breakfast. We are the best value in the Victor NY market and an easy quick drive to Rochester, Canandaiguia or surrounding Finger Lakes. ... more less
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- Also Known As:
- Microtel Inn Victor Hotel Victor
- Microtel Hotel Victor
- Microtel Victor
- Victor Microtel