We opted to stay at the Best Western Victor Inn & Suites while visiting extended family in NY. We chose this hotel because it appeared to be a newer property. I wish we had stayed elsewhere. Upon arrival, the clerk let us know that we had gotten the last room. Not only that, but he had to bump other guests to other area hotels and pay more money to send them there. Not sure why he felt we should know this, but he picked up his cell phone and resumed the personal conversation he was having when we walked up, so we went to our room.
We got to our room and turned on the lights. I immediately noticed two cockroaches in the bathroom floor. The comforter on one of the beds was stained with what appeared to be bodily fluids and the room did not appear to have been thoroughly cleaned. The walls were paper thin. We could clearly hear the couple above us having a shouting match with explicatives and the TV of the guest next door to us. We heard rowdy people in the hallway ALL night long and it was impossible to fall asleep..
My favorite part was a little sign they placed on the bed that told us to preserve the environment by placing this sign on our pillows. The sign would notify housekeeping not to wash our sheets. I might have considered it if the sign didn't look like someone had wiped themself with it, and it was clear that housekeeping was working that hard anyway. I let them change my sheets.
Upon checkout, we notified a different clerk about the cockroaches. She didn't seem at all surprised and just said, "sorry" without offering any compensation for our terrible stay. I got the feeling that this must happen a lot.
This was by far one of the grossest places I have ever stayed at. Please stay somewhere else.
- Official Description (provided by the hotel):
- This Victor, NY hotel offers abundant amenities, welcoming staff, spacious rooms, and a location near Finger Lakes Gaming Casino, Casa Larga Vineyard, Johnson Controls and Qioptia. The luxurious, clean rooms at this Victor hotel offer high-speed Internet access, cable or satellite television with in room movies, a refrigerator, a microwave, a coffeemaker and much more. Fill up before you head out - this Victor, NY hotel provides a delicious complimentary full, hot breakfast. Relax in the indoor heated pool and hot tub at this Victor hotel. Many guests also delight in the 24-hour business center, massage services, children's activities, 24-hour exercise facility, a nightly evening reception and meeting facilities that accommodate up to 25 attendees. Call today about scheduling your next meeting at the Victor Inn. For an affordable and memorable visit to Victor, NY, reserve a stay online at the BEST WESTERN PLUS Victor Inn & Suites today! ... more less
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- Also Known As:
- Best Western Plus Victor Inn And Suites
- Best Western Plus Victor Hotel Victor