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The Lodge at Turning Stone
Ranked #1 of 5 Hotels in Verona
Certificate of Excellence
Reviewed September 22, 2007

We spent a weekend at the Lodge at Turning Stone Resort while attending a work related conference. I have to say, after staying in the Tower rooms at Turning Stone, the Lodge is a huge step up in class and ammenities. It is also a huge step up in price as the rooms here are about $200 more per night than the Tower.
First off the Lodge is strictly valet service and there is no self service parking. There are attendants there to retrieve your luggage, park your car, and open the doors to the hotel for you. You are then directed to a conceirge for check in. The rooms are all suites and are first rate, with very modern, art deco style decor.
There is a nice balcony with adirondack style lounge chairs and cushions. In the evening you return to your room to find your bed turned down, slippers and bathrobes laid out and gourmet pretzels waiting on the bed. The also turn on very relaxing mood music on the bedside CD player. There is a seperate pool and a full service spa attached to the Lodge and the golf course is directly adjacent, which I have not played, but understand is first rate. They were actually preparing for a PGA event during our stay. We actually saw actor Steven Baldwin in the Lodge during our stay who was attending a charity event at the Resort. As far as the rest of the property, you can walk directly to the casino and resort without going outside. The casino itself is average with a ton of people smoking everywhere. There are a few non-smoking areas, but the smoke seems to invade these areas also. The BYOB policy that always existed at Turning Stone has been outlawed and alcoholic beverage are banned altogether. There are signs everywhere explaining the policy and the resort, which is owned by the Onieda Indian nation is negotiating with the state to be able to serve alcohol on premises. Overall, I would recommend the Lodge for a nice weekend getaway, whether or not you plan to gamble.

  • Stayed: September 2007, traveled on business
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2  Thank pmso2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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407 - 413 of 423 reviews

Reviewed September 11, 2007

i wanted to get away for relaxation and rejuvenation. it's just waht i needed. i has a terrible summer flu and the lodge and its spa brought me back to health after a couple of days of excellent hospitality, great food, tranquil resort, and serene environment. thank you.

  • Stayed: August 2007, traveled as a couple
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1  Thank prismdental
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turning S, Guest Relations Manager at The Lodge at Turning Stone, responded to this reviewResponded May 19, 2014

Thank you. We're thrilled to hear you had a wonderful experience at The Lodge and Skana Spa!

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Reviewed August 10, 2007

We stayed at the Lodge for 4 days and had a spectacular time. The servcie was excellent and all of the staff went ouy of their way to make you feel comfortable and at home. The rooms are very spacious and well appointed. The turndown service each nght is very nice and they leave great chocolates which is a bonus. We played golf each day and the courses are great! I would definetly play the course off site (where the PGA wil be held) you have to have a caddy and it is well worth the cost! Beautiful. I have to say that the spa is one of the best that I have ever been too...Make sure that you take advantage of the steam , suana and whirlpool areas before/after your treatments...well worth it and so relaxing. The casino is OK....lots of smoking so if this bothers you I would avoid. The biggest con for us was the no alcohol policy....although I think that this will be resolved in a couple of weeks so it will be a full service resort. We knew ahead of time and brought our own....be descreet and no problems. For food we were not impressed with the room service food at the Lodge but did have a great meal at Forest Grill and the breakfast at the golf clubs were very good. All in all a great resort with plenty to do.

  • Stayed: August 2007, traveled as a couple
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2  Thank Lauranicole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2007

We have stayed here a few times, but I live quite far, and usually go to a/c. I love this place. The staff is beyond friendly, the rooms (in the tower) are beautiful, and the regular rooms in the hotel are nice also. The restaurants are very good, and the comps are unbelievable. They work similar to Harrahs total rewards. You earn points (called Karats) and they can be used in the restaurants one karat=one dollar. They are very generous. We played all day, and earned over 200 Karats. It paid for all of our meals, including a very expensive restaurant , Wildflower, whch, was excellent. In a/c I probably would have been lucky to earn 20 reward credits. Whenever we go there, we wind up paying for all of our meals.Some people have complained of tight slots, but I don't know. My husband and I usually lose a good thousand or two in A/C, but we won here. I've lost here also, so I can't really complain about the slots. If you have ever wondered about this place, it's worth the visit.

  • Stayed: June 2007, traveled as a couple
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4  Thank mittmott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2007

Or sublime, or any of the other top guns of the few superlatives one might reach for when trying to sum up an experience that has left one in a state of peace and wonder and gratefulness. The architecture is at once awe inspiring and comforting; the suites (there are suites only) elegant and unpretentious; the restaurant's fare inventive and expertly prepared and served; the staff most courteous and helpful and clearly sincere. It's a short walk from the usual noise and bedlam found in any casino to this other world of beauty and civility and quiet. We were lucky to arrive right before the big rate hike kicked in for the season, but will happily make it our regular mid-week off season getaway. Neil and Karen Montone

  • Stayed: May 2007, traveled as a couple
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1  Thank hudsoncitybooks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2007

This is the nicest hotel I have ever stayed in! The attention to detail is amazing. The room, lobby, spa were decorated in such a way they were eleagant and modern but cozy. The spa was priced a little high but the service and ficilites were worth every penny. We stayed Mon into Tue. It felt like we had the place to ourselves. And I did have the pool and spa to myself while my husband played in the casino.

  • Stayed: April 2007, traveled as a couple
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2  Thank NyKiddo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2007

I thoruoghly enjoyed my experience at Turning Stone resort and it had nothing to do with gambling. The slots were tight as usual but the spa was great. We enjoyed the water experience before our facials. Then I had a pedicure in a massage chair. My friend was invited to come with me and enjoy another masage chair while I had the pedicure. We had a great time and were treated royally.

  • Stayed: March 2007, traveled with friends
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1  Thank PAcntrygrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Turning S, Guest Relations Manager at The Lodge at Turning Stone, responded to this reviewResponded July 30, 2014

Thank you for sharing your review with us. We do our best to give our guests the "best possible experience" at The Lodge, and we're delighted to hear you and your friend enjoyed Skana Spa's pedicures and facials. Thank you again for choosing Turning Stone, and, we look forward to hearing about your next visit with us.

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Additional Information about The Lodge at Turning Stone

Address: 5218 Patrick Rd, Verona, NY 13478-3012
Phone Number:
Location: United States > New York > Verona
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Verona
#1 Family Hotel in Verona
#1 Romantic Hotel in Verona
Price Range: $249 - $699 (Based on Average Rates for a Standard Room)
Number of rooms: 95
Official Description (provided by the hotel):
A legendary experience awaits your indulgence at the AAA 4-diamond award-winning Lodge at Turning Stone. Selected by Conde Nast Johansens as the "Most Excellent Resort" in the USA and Canada for 2007. The Lodge at Turning Stone is an elegant all-suite hotel that's perfected the art of pampering. This beautiful hideaway offers treasured privacy that superbly complements the resort's recreational pleasures. Your sumptuous suite is just mere steps from fun and excitement, yet still a serene world away. Come. Enjoy our hospitality. ... more   less 
Also Known As:
The Lodge At Turning Stone Hotel Verona
Hotel At Turning Stone
At Turning Stone Verona

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