Through the years I have eaten at Emerald's many times and it is always consistent. The food is good, it is affordable, and the service consistently good. I have eaten here over a 6 year period, and always had a good experience which says something about management, they are committed to providing a good product.
I will note that the restaurant is always busy which is a good thing, keeps everyone focused on doing what they should be doing.
If you are passing along the Thruway and want to stop for a meal I would suggest trying Emerald's.