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“Night Away”

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The Tower at Turning Stone Resort
Ranked #4 of 6 Hotels in Verona
Certificate of Excellence
Lowville, New York
1 review
“Night Away”
Reviewed July 25, 2013

This was our first trip to Turning Stone. We stayed in the Tower, we were there for a wedding on the Great Lawn and a reception. The place was amazing and everyone was so helpful and polite. Had a great time--we had the Sunday Brunch buffet which was so good. can't wait to go again sometime.

Stayed July 2013, traveled as a couple
Helpful?
Thank michelle N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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518 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (163)
Date | Rating
  • English first
  • French first
  • Any
English first
Windsor, New York
1 review
Reviewed July 25, 2013

My son's wedding and reception at Turning Stone couldn't have been any better! The grounds, reception area, food and rooms were top notch! The "girls" also had the opportunity to spend the wedding day (wedding was at 5 PM) in the spa and talk about a fabulous time! The massage was incredible, and we really enjoyed making use of the Jacuzzi and mineral pool. A fabulous lunch was provided and I really liked how they listened to how we liked our makeup to be applied for the wedding. Club Lava was also an awesome experience. This was my first time visiting Turning Stone and I will definitely be visiting again!

Room Tip: Stayed in the Towers on the 15th floor. Beautiful view and room!
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rlurabaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
Level 4 Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed July 22, 2013

This was my first time at Turning Stone casino. We were up for a wedding that was being held at the Casino. We stayed in a king non smoking room in the Tower section of the hotel. It was clean upon arrival but did smell like smoke.... even though it was a Non-smoking room.
I immediately called the front desk to express my concerns and within 10 minutes they sent up a air purifying machine. it did help a little but did not take the smell out of the room over all.

We ordered room service twice. The first time which was earlier in the day... the food came quickly (within 20-30 min as promised). The Second time we ordered it was after midnight and the food took almost an hour and arrived lukewarm. They did call to check on us and see if we got the food and if it was ok. i thought that was a nice touch.

Room Tip: Good for a one night stay if you can get a discounted rate
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ny_beach_fanatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cato, New York
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 17, 2013

Fourth time staying in the Tower and still haven't had a great view for the price but still a great place to stay and play. The golf courses are the best in the area. Tee times are also easy to get even for a twosome and courses are very well managed.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Skbx312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
Level 5 Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed July 17, 2013

Service from the moment you walk in until you check out exceeds expectations. Ate at Upstate Tavern fro lunch. Service and food was excellent. Had dinner at the new steakhouse and this was one of the best dining experiences I have ever had. Pinot Bianco for lunch and once again the food and service was excellent. Rooms are great.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JJLNY4321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
Level 3 Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 14, 2013

Frequently travel to Turning Stone & love to stay at the Tower. Room is always clean, updated, bed very comfortable and always available when I check in, even if its early.
Service is always good.
The new steak house is excellent on the 21st floor.

Room Tip: All the rooms are great. Modern and clean
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MBD500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corning, New York
Level 4 Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 9, 2013

Great deal ,very helpful customer service, valet & bellmen. Room was excellent & very up to date. Kim the manager very aware of all that is going on & helpful. housekeeping was very attentive. View was spectacular from 16th floor. Valet free really enjoyed this one day trip with my wife and yes we lost a little gambling but very enjoyable people & restaurants.

Room Tip: Tower has the better rooms. Hotel is very clean but a little worn. Look for deals or ask they have t...
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank art49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Tower at Turning Stone Resort

Property: The Tower at Turning Stone Resort
Address: 5218 Patrick Rd, Verona, NY 13478-3012
Phone Number:
Location: United States > New York > Verona
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Verona
#4 Romantic Hotel in Verona
Number of rooms: 266
Official Description (provided by the hotel):
The Tower at Turning Stone – AAA 4 Diamond award-winning high-rise hotel, offers a stunning panoramic view of the countryside. The Tower features spacious guest rooms and elegant suites. 100% Non-Smoking ... more   less 
Also Known As:
The Tower At Turning Stone Hotel Verona

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