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“A one night getaway for our anniversary”

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The Tower at Turning Stone Resort
Ranked #4 of 7 Hotels in Verona
Certificate of Excellence
East Syracuse, New York
1 review
“A one night getaway for our anniversary”
Reviewed February 24, 2013

Excellent and very informative staff at the front desk. We indulged ourselves in a couples massage at the Lodge. Excellent ambiance and a great experience over all. I only wish we would have known about our ability to stay all day in the Spa. We would have booked our massage time earlier.
The only reason I am not rating this a five is because we saw a lot of frowns on cleaning staff. It was very apparent that they did not seem happy with their job. Not the hospitality look for a facility such as this.

  • Stayed February 2013, traveled as a couple
    • Value
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Helpful?
Thank Edddiev1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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511 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (160)
Date | Rating
  • English first
  • French first
  • Any
English first
Rochester, New York
2 reviews
Reviewed February 22, 2013

We arreved about 2:30 pm on Saturday Febuary 16, 2013. We tried to check into our room about 2:55 pm. Room was not ready. Had to wait about 1-1/2 hours, for our room to be ready. But my wife was amazed on how nice our Tower room was. We had a wonderful over night stay. Our buffett dinner was awsome and the Bingo was good too. Looking foward to coming out in June for our Anniversary. Thanks

Room Tip: We had a single sweet with a parlor and seperate bedroom in the Tower (pretty awsome room). Looking...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Larry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 21, 2013

I revently stayed at the turning stone in the tower. I got there and it took me 3 hours to get checked in. They wouldnt except my card so i went and got cash out, but still said my card wasnt good enough. After 3 hours of complaining i finally got checked in. And only had 20min to get ready for an over priced TS stake house

  • Stayed February 2013
    • Value
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    • Rooms
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Helpful?
1 Thank Bigla22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TS_Management, Manager at The Tower at Turning Stone Resort, responded to this review, February 22, 2013
Please accept our apology for the inconvenience that you encountered with your check-in. We do require a valid credit card along with proper identification upon check-in. Our Front Office Manager, Kim Lane, would appreciate an opportunity to get more information from you about your experience. Please contact her at 1-800-771-7711 at your convenience. Thank you for bringing this issue to our attention. We look forward to hearing from you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed February 20, 2013

My stay at the tower was very good. The room was clean and the service was good. Room service was good to but I feel like we should have gotten more French fries than we actually got. We had what seemed like a small portion but the main course was good.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Olsonkory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cobleskill
Level Contributor
68 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 18, 2013

much quieter this time then last. rooms were comfotable and clean just a little smaller then many hotels on today standard. beds great and noise from heater was very low. all and all a good stay with a nice room

Room Tip: don't get a corner room
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  • Stayed February 2013, traveled on business
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Helpful?
Thank Arthur W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Williamson, New York, United States
Level Contributor
7 reviews
Reviewed February 14, 2013

My Wife and I enjoyed a very nice get away for the day and evening at Turningstone. We arived early and the front desk did not hesitate to get us into a room early. We enjoyed a little gaming and we then enjoyed a massage a beautiful diner and a show.
It was most enjoyable!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luke C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poughkeepsie, New York, United States
1 review
Reviewed February 14, 2013

Awesome stay. Really nice room, the bed was of supreme quality. My favorite part was the shower. What an amazing experience for sure. The only thing I would add is a free continental breakfast. Thanks for such an awesome experience and I know I would love to come back and stay there again.

Room Tip: Pick the tower, it's amazing.
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clinton D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Tower at Turning Stone Resort

Property: The Tower at Turning Stone Resort
Address: 5218 Patrick Rd, Verona, NY 13478-3012
Phone Number:
Location: United States > New York > Verona
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Verona
#4 Romantic Hotel in Verona
Number of rooms: 266
Official Description (provided by the hotel):
The Tower at Turning Stone – AAA 4 Diamond award-winning high-rise hotel, offers a stunning panoramic view of the countryside. The Tower features spacious guest rooms and elegant suites. 100% Non-Smoking ... more   less 
Also Known As:
The Tower At Turning Stone Hotel Verona

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