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“This one is fantastic”

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Microtel Inn & Suites by Wyndham Verona
Ranked #2 of 5 Hotels in Verona
Certificate of Excellence
Reviewed October 4, 2012

After a very long day of travel, we found this hotel near the casino. We thought the price would be outrageous, but it was moderately priced and a very good value for the money. The rooms were beautiful, the staff was friendly and the beds were comfortable. Had we known how nice these hotels were, we would have changed our travel plans to include them. Would definitely go back to this hotel. It is a winner in our book.

  • Stayed: September 2012, traveled with family
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank SANDRA P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
veronagm, General Manager at Microtel Inn & Suites by Wyndham Verona, responded to this reviewResponded October 8, 2012

Thank you so much for your kind words. We hope to have earned a return customer. We will continue to provide the best experience possible for our guests and will keep working hard to get even better.

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998 - 1,004 of 1,063 reviews

Reviewed October 3, 2012

This hotel is in a great location, located right next to the Turning Stone Casino. We were able to stay here for 1/3 of the price and still enjoy the Turning Stone expirence.

  • Stayed: September 2012, traveled as a couple
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank TLKLT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
veronagm, General Manager at Microtel Inn & Suites by Wyndham Verona, responded to this reviewResponded October 8, 2012

We are happy to hear you enjoyed your stay with us. We are one of the more affordable hotels in the area and will continue to bring top notch guest service to all our customers.

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A TripAdvisor Member
MORGANTOWN
1
Reviewed October 1, 2012

I stay at this hotel for business once per month. We usually get three rooms and I have been at this hotel and three others in new york for a year and a half on this schedule. In this last stay the desk clerk was rather rude to one of my coworkers. She wanted to check in and he asked for her CL card. She left it in the truck and he was obviously in no mood to assist her in any way. He checked me in and told her there was nothing he could do for her. I did not want to leave her in the lobby so I asked if I could place her room on my personal credit card and he did so but with an attitude. I tried to explain that our driver would be in to check in in a few minutes. He did not seem interested in assisting us. I would like to point out that this individual has checked me in many times and every time is like it is my first visit. The staff at other hotels where we stay have begun to recognize us as returning guests and carry on conversations with us. All other aspects of your hotel are very nice but this guy is doing you no favors. I almost forgot, but he gave me the drivers room (both our names are Ken) but even after taking my credit card he still gave me the wrong room and aparently gave our driver a hard time as if we made this mistake. Horrible employee!!

  • Stayed: September 2012, traveled on business
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
veronagm, General Manager at Microtel Inn & Suites by Wyndham Verona, responded to this reviewResponded October 8, 2012

We appreciate your feedback and apologize for the unpleasant experience. We are thankful for your repeat business and hope to keep you as a valued customer. Guest service is very important to all staff members. After hearing your comments we are more focused and determined on providing the best possible experience for all guests and you will see the improvements on your next stay.

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Reviewed September 27, 2012

We wanted to go to Turning Stone Resort at the last minute to play in the Casino, but they were all sold out. We found this hotel online and it was a terrific option. Very clean, nice, easy to get to and from the Casino. A little pricey but very good option.

  • Stayed: September 2012, traveled as a couple
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank NANCYCCC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
veronagm, General Manager at Microtel Inn & Suites by Wyndham Verona, responded to this reviewResponded October 8, 2012

Thank you for your review. Please come see us again next time you are in the area.

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Reviewed September 26, 2012

We stayed in a suite. The room was spacious, clean and comfortable and the staff was friendly and accommodating. My only disappointment was the breakfast and the barking dog at 4am.

  • Stayed: September 2012, traveled solo
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank Pam_8755
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
veronagm, General Manager at Microtel Inn & Suites by Wyndham Verona, responded to this reviewResponded September 27, 2012

Our suites are very spacious and are great for families passing through or a couple looking for a nice weekend away. We love to hear that the staff is doing a good job and we will continue to bring the same service next time you stay here. Please let us know the next time you will be in the area and we can set you up in a suite again.

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Reviewed September 25, 2012

Excellent service.rooms were clean and spacious.breakfast menu could have been a little bit more variety.eggs or bacon,sausage offered would have been nice.

  • Stayed: September 2012, traveled with family
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Review collected in partnership with Microtel Inn & Suites by Wyndham
Thank CHRISTOPHER N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
veronagm, General Manager at Microtel Inn & Suites by Wyndham Verona, responded to this reviewResponded September 26, 2012

Our cleanliness and guest service has been and will continue to be our top priorities. We never want a guest leaving here wishing for more and we are glad you enjoyed your stay with us. We have recently added eggs and fresh fruit to the breakfast menu and hope you are able to give them a try next time you are here.

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Reviewed September 25, 2012 via mobile

First time staying at a Microtel. I had heard many reviews from friends using adjectives like European, cozy, amazing. I found all of them to be true.

The room was small and clean, but with so many amenities it felt like it was a suite.

Check out Microtel...it is worth it

  • Stayed: September 2012
    • Value
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Thank Neil A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
veronagm, General Manager at Microtel Inn & Suites by Wyndham Verona, responded to this reviewResponded September 26, 2012

We are so glad you enjoyed your first visit to a Microtel. We hope we were able to earn a new repeat guest. Word of mouth is spreading quickly of our hotel and we will continue providing our guests with the same amenities and guest service they deserve. With many hotels in this area we thank you for choosing us and look forward to seeing you again soon.

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Additional Information about Microtel Inn & Suites by Wyndham Verona

Address: 5118 State Route 365, I-90 & Exit 33, Verona, NY 13478-3119
Phone Number:
Location: United States > New York > Verona
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#3 Romantic Hotel in Verona
#4 Business Hotel in Verona
Price Range: $80 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Microtel Inn & Suites by Wyndham Verona 2.5*
Number of rooms: 81
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Also Known As:
Microtel Inn And Suites Verona
Microtel Inn & Suites Verona Hotel Verona
Microtel Hotel Verona
Verona Microtel

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