Took advantage of the online pre-paid rate of about $60 tax-in. Check-in was disappointing as the clerk spent time making coffee at 10PM before even acknowledging our arrival. When he brought up the reservation, he indicated there was no record of the pre-payment and required a credit card. Luckily I had brought the printed confirmation to prove otherwise. Check-in was quick after that. Room was clean, had a "smokers" smell in it even though was a non-smoking room. Bed was hard for my liking. Bathroom was clean with hot water and everything worked properly. Noticed garbages were overflowing and when cleaned out, was dragged along the pathway leaving a trail of liquid puddles and streaks that I had to dodge when moving the luggage out. Check-out was pleasant. Disappointed were out of coffee in the morning. In the end, Red Roof lives up to providing very good value for the price you pay. This was not my favourite and not overly weel run, but still felt I received value. They work perfect for me as a rest spot for a late arrival when driving across the country. I especially like the ones that provide a good breakfast, this one does not.
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- Also Known As:
- Red Roof Hotel Utica
- Utica Red Roof Inn