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“Weekend in Utica”

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Radisson Hotel-Utica Centre
Ranked #7 of 13 Hotels in Utica
Reviewed May 30, 2014

We stayed here and had a nice stay. The room was updated and clean. The beds were adjustable which is very nice as my wife and I have varying preferences of firmness. We ate in the restaurant and enjoyed the Prime/Seafood buffet. Has a nice pool and a good workout facility. No complaints, we would stay here again for sure. Staff was great and very friendly.

  • Stayed: May 2014, traveled with family
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Thank JRM27FF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dwayne S, General Manager at Radisson Hotel-Utica Centre, responded to this reviewResponded May 31, 2014

Thank you so much for your wonderful review of our property!

We are pleased that you enjoyed your stay and would love to meet you the next time you are in town!

Have a wonderful weekend!

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452 - 458 of 596 reviews

Reviewed May 27, 2014

Our family of four stayed in a two bedroom room - a little small, but the amenities, cleanliness and attention paid by the maid more than made up for the room size. Refrigerator in the room and solid walls so nice and quiet. Nice pool with ping pong table, PHENOMENALLY well-equipped and large hotel gym (four treadmills, bike and two ellipticals and several modern strength machines, weights, medicine balls, etc.), bar, and restaurant (costly but good breakfast buffet on weekends). Staff was incredibly nice and helpful. Would definitely stay here again.

Room Tip: We stayed on the 4th floor away from the elevators and vending machines
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  • Stayed: May 2014, traveled with family
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Thank maui_pineapple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dwayne S, General Manager at Radisson Hotel-Utica Centre, responded to this reviewResponded May 31, 2014

We are so pleased you enjoyed your stay with us! I will be sure to share your review with our staff, it will certainly make them happy to see they are doing a wonderful job!

Take care and hopefully we will see you in the future!

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Reviewed May 20, 2014

The staff was very courteous. But for a smoke free facility every time we walked out of our room all you could smell was cigarette smoke. You had to avoid buckets all over the main entrance and the pool area due to a leaky roof. Hotel definitely needs an upgrade. There was also a charge on my account that I was never told about.

  • Stayed: May 2014
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Thank Chrissy3569
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dwayne S, Front Office Manager at Radisson Hotel-Utica Centre, responded to this reviewResponded May 21, 2014

Thank you for your stay at our property!

We appreciate the time you took to fill out the survey on Trip Advisor.

I understand your feelings regarding the leaky roof, we are currently under construction to alleviate that problem.

The extra charge I believe was the parking fee, I would be happy to remove that since you were not notified of it at check in.

Thank you again and have a wonderful day!

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Reviewed May 11, 2014

This hotel is a convenient short walk from the fabulous Stanley Theater in downtown Utica. It is so easy to park in the garage and walk to events. The hotel itself is classy and comfortable. We heard no noise from any of our neighbors. The housekeeping staff was friendly and helpful. We didn't have time to try the pool, and unfortunately the arcade needed some work. I would definitely stay there again, though. One thing that I liked was that the front desk clerk and another employee were very familiar with local churches, and they knew what time all the services took place. We also ate at a great restaurant right next door to the Stanley.

  • Stayed: May 2014, traveled with friends
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Thank Julie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dwayne S, General Manager at Radisson Hotel-Utica Centre, responded to this reviewResponded May 12, 2014

Thank you so much for staying with us! I am so happy to hear that you enjoyed your stay and the area!

We hope to see you again in the future!

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Reviewed May 5, 2014

The TV sound from the adjoining room seem to be in our room's head board. Visited the front desk and they said they would address the issue. The TV was turned down but the guests continue to exceed normal room conversation and the room consisted of young children, parents and teenagers until early in the morning. We had to sign a form at check in to obey quiet hours, but I guess they were exempt from the rule.

The heating fan blew black dirty lint throughout the room. I visited the front desk again and they said they would inform housekeeping. I took a video and photos.

  • Stayed: May 2014, traveled with family
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Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dwayne S, General Manager at Radisson Hotel-Utica Centre, responded to this reviewResponded May 7, 2014

I am so sorry to hear about your poor experience at our hotel. We are constantly working to improve and make sure our guests have a positive and memorable experience.

Your concerns will be shared with my staff to ensure simliar issues do not occur in the future.

We appreciate your feedback and hope in the future you would give us another chance!

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Reviewed May 1, 2014

This stay was booked for a workshop. I usually stay at Hilton properties but wanted to be loyal so stayed at the Utica Radisson. From the check in by Kathryn A., to the excellent meals, the hard work by the staff to make the conference room work for us…this stay exceeded what I feared and was above my expectations for this type of meeting. Thank you..jg

  • Stayed: April 2014, traveled on business
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Thank Jerrell G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dwayne S, General Manager at Radisson Hotel-Utica Centre, responded to this reviewResponded May 6, 2014

Thank you so much for your review of our property! We are delighted to see we exceeded your expectations and hope that we will see you again in the future!

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Reviewed April 26, 2014

We were pleasantly surprised to see the large indoor pool, hot tub and game area. The pool was as warm as the hot tub! My son and wife loved the pool and I relaxed in the hot tub. We played a few games of ping pong as well. As far as the hotel goes, it is a decent place in downtown Utica but there aren't a lot of quality restaurants around. Staff was attentive and the cookies at check in were nice. Free bottled water in the room added a touch of class. Would stay here again without a doubt!

  • Stayed: April 2014, traveled with family
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Thank JRDNDD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dwayne S, Front Office Manager at Radisson Hotel-Utica Centre, responded to this reviewResponded April 28, 2014

Thank you so much for your review!

We appreciate the kind words... and I agree- the cookies are delicious!

Hope to see you again, should you be in the area!

Take care!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Hotel-Utica Centre

Address: 200 Genesee St, Utica, NY 13502-4327
Location: United States > New York > Utica
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 13 Hotels in Utica
Price Range: $111 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Radisson Hotel-Utica Centre 3.5*
Number of rooms: 158
Official Description (provided by the hotel):
Make your escape to the Radisson Utica Centre, a premier hotel located in the majestic New York Adirondacks. Here, you can enjoy comfortable accommodations and outstanding amenities like an indoor pool, and a state-of-the-art fitness center and newly upgraded, complimentary Wi-Fi, which allows you to work throughout the hotel. The Radisson is conveniently situated just minutes from Utica Business Park and major area attractions like the Adirondack Scenic Railroad, the Saranac Brewery and the Stanley Performing Arts Center. If you feel like exploring in Utica, NY, allow our hotel's on-site concierge to assist you with expert recommendations and arrangements. With flexible meeting facilities, a well-equipped business center and an inviting restaurant and lounge, the Radisson Utica Centre has everything you need for a pleasant and rewarding stay. There is a $7 per day parking fee. ... more   less 
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Also Known As:
Radisson Hotel-Utica Centre Hotel Utica
Radisson Utica
Utica Radisson

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