I made a reservation for a conference at this hotel through their corporate reservation staff and cancelled it there as well due to severe weather. They were polite & said there would be no charge because it was cancelled in the allotted time. I wrote down the date & time and thought all was well. One week after the cancelled stay my credit card was charged. I won't go into all the details here, but will say I spoke to one of the rudest women I've ever encountered at a hotel. She refused to look up the reservation, kept calling me by someone else's name, said I was a no-show and a liar - refused to refund and hung up on me. I'm really kind of glad it snowed and definitely will not be staying at this property again!
- Official Description (provided by the hotel):
- Make your escape to the Radisson Utica Centre, a premier hotel located in the majestic New York Adirondacks. Here, you can enjoy comfortable accommodations and outstanding amenities like an indoor pool, and a state-of-the-art fitness center and newly upgraded, complimentary Wi-Fi, which allows you to work throughout the hotel. The Radisson is conveniently situated just minutes from Utica Business Park and major area attractions like the Adirondack Scenic Railroad, the Saranac Brewery and the Stanley Performing Arts Center. If you feel like exploring in Utica, NY, allow our hotel's on-site concierge to assist you with expert recommendations and arrangements. With flexible meeting facilities, a well-equipped business center and an inviting restaurant and lounge, the Radisson Utica Centre has everything you need for a pleasant and rewarding stay. There is a $7 per day parking fee. ... more less
- Reservation Options:
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- Also Known As:
- Radisson Hotel-Utica Centre Hotel Utica
- Radisson Utica
- Utica Radisson