We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good Location and Friendly Staff”
Review of Hampton Inn Utica

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hampton Inn Utica
Ranked #1 of 13 Hotels in Utica
Certificate of Excellence
East Fishkill, New York
Level 5 Contributor
61 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Good Location and Friendly Staff”
Reviewed February 26, 2014

While the rooms may need a bit of updating, the location of the hotel is key for Utica. Easy access to the thruway and plenty of places to eat nearby. We stayed in late Fall, when there was a youth football team with families also staying at the hotel for the weekend. While the place was a bit loud and the team had taken over the lounge area, the hotel clerk apologized ahead of time and made it a point to let her know if we had any issues with the noise. She also offered us waters and asked her to let us know if we needed anything else. She was handling check-in and a few other functions at a very busy time, yet she was very pleasant and made us feel welcomed. Will stay again!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Leesmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

726 reviews from our community

Traveler rating
    440
    185
    63
    23
    15
See reviews for
288
148
47
197
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Athens, PA, United States
1 review
Reviewed February 25, 2014

Stayed 1 night and it was great. Receieved free bottles of water at desk, small lay out of Hors d'oeuvre's in lobby, swam in the in-door pool with daughter, free internet in room, quiet night, comfortable bed and pillow, and hot breakfast the next day. That is exactly what I was looking for at a reasonable price.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level 6 Contributor
105 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed February 23, 2014

Checked in after midnight. Clerk was very attentive, desert pastries to eat. Rooms were very nice, upscale for a Hampton. In the morning, went to breakfast and there was a woman in front of us in the hall wearing a tight fitting dress that she had to keep pulling down to not expose her private parts. She went to breakfast, clearly dressed for other action. No one would wear that outfit that wasn't engaged in that business...

Breakfast was normal for a Hampton, disappointed in fruit - I like the assorted fruit medley that most hotels had - this was a clump of grapes, some blueberries, and then apples and bananas in a holder.

The hotel is situated behind a Denny's which detracts from the appearance. Rate of $140 a night is too high.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RickTravelingAround
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Domenica D, General Manager at Hampton Inn Utica, responded to this review, February 24, 2014
Dear rickmktg,

Thank you for taking the time to review our property on TripAdvisor! We greatly appreciate your feedback here at the Hampton Inn Utica. As we are striving for excellence in every aspect of our hotel, our guests input matters most. I want to sincerely apolgoize that we did not meet your expectations for breakfast. It is very important to us that you start every morning with a delicious, complimentary Hampton buffet, and I am disappointed to hear that you experienced anything less than that. I will be sharing this with our team in order to brainstorm ways to improve in these areas. We hope to see you again in the future so we can make it up to you!! Thank you, again. Remember - We Love Having You Here.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Norwich, CT
Level 5 Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed February 19, 2014

I stayed at this hotel for one night in 2/2014. I think it's a great place! The staff was friendly and the room was very clean. The continental breakfast was also very good. I am very satisfied and would definitely recommend to anyone

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sportsmedic1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Domenica D, General Manager at Hampton Inn Utica, responded to this review, February 21, 2014
Dear sportsmedic1,

Thank you so much for your thoughtful review! From breakfast, to front desk, to housekeeping; we work very hard to ensure every guest has a wonderful stay, and I'm happy to hear you experience just that. I will be sure to share your positive feedback with our staff as we work towards our future goals. Remember - We Love Having You Here!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Littleton, Massachusetts
Level 5 Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed February 18, 2014

Great hotel! Location was perfect. The rooms were very clean and tidy. The front desk clerk was very friendly and helpful . One of the best breakfast buffets I has seen in a long time. A lot of variety.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mrav1072
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Domenica D, General Manager at Hampton Inn Utica, responded to this review, February 19, 2014
Dear mrav1072,

Thank you so much for your great review! I am always excited to share guest feedback with our staff. We work very hard to ensure every guest has a wonderful stay. From breakfast, to front desk, to housekeeping - we love having you here!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Drum, New York
1 review
Reviewed February 18, 2014

We took our two young kids here and it was fabulous. I would stay there again. The staff was great and we loved our stay! We went on Valentines night as we were passing through and it was super clean and the breakfast in the morning was perfect. Anything you could imagine and very kid friendly.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Alexandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Domenica D, General Manager at Hampton Inn Utica, responded to this review, February 21, 2014
Dear Alexandra C,

Thank you so much for your kind review! We love to do little extra things for our guests, especially around any holiday! At the Hampton Inn Utica, we will always work very hard to ensure every guest has a wonderful stay. I will be sure to share your positive feedback with our staff as we work towards our future goals. Hope to see you again in the future! Remember - We Love Having You Here!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
yakima, United States
1 review
Reviewed February 16, 2014

Liked the experience at this hotel as was very good and would recommend this to anyone else coming here. Hotel was very clean and new looking along with a very attentive staff and great check in. This is always a hotel that I look forward staying during my numerous travels each year.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Roy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Domenica D, General Manager at Hampton Inn Utica, responded to this review, February 19, 2014
Dear Roy J,

Thank you so much for your thoughtful review! We greatly appreciate your loyalty here at the Hampton Inn Utica, and look forward to seeing you again in the future. From breakfast, to front desk, to housekeeping; we work very hard to ensure every guest has a perfect stay. I will be sure to share your positive feedback with our staff. Thank you again! We love having you here.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Utica
0.2 mi away
Holiday Inn Express Hotel & Suites Utica
0.3 mi away
Fairfield Inn & Suites Utica
0.3 mi away
Red Roof Inn Utica
Red Roof Inn Utica
#3 of 13 in Utica
520 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
Radisson Hotel-Utica Centre
0.9 mi away
Hotel Utica
Hotel Utica
#8 of 13 in Utica
56 reviews
5.8 mi away
Hampton Inn & Suites New Hartford
Show Prices
Show Prices
Show Prices

Been to Hampton Inn Utica? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Utica

Property: Hampton Inn Utica
Address: 172 N Genesee St # 180, Utica, NY 13502-2510
Phone Number:
Location: United States > New York > Utica
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 13 Hotels in Utica
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Utica 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Our hotel specializes in delivering customer service that is second to none! Complimentary hot breakfast bar, bottles of water, dvd rental, business center, evening reception of appetizers, and much more! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Travelocity, Expedia, Priceline, Cancelon, Hotwire, HotelQuickly and getaroom.com so you can book your Hampton Inn Utica reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Utica Hotel Utica
Utica Hampton Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing