My daughter and i had an amazing stay because of these two attentive, resourseful , knowledgeable and insanely gracious young women... Karin was thorough, courteous, gracious, and went out of her way for every customer to provide service with a smile the likes of which you usually see at 5 star hotels and restaurants! Give this girl a raise, as she is the type of emplyee that is hard to find and she does her job spendidly...not only was the food properly serviced and attentively cleaned and prepped, but she went above and beyond the call of duty to specifically key into every diners needs and wishes. SUPERB! When we had a glitch that no one could have predicted ( noisey clanging, late night firemen banging around on the upper floors til all hours of the night) the staff- under the sage guidance of Ana sprang into action to do all they could do to abate the troubling problem...and they most astutely made accommodations to al those guests who were affected. my son is a new College student at a prestigious college nearby and i will be visitng a lot from Los Angelels... and you'd better believe that , largely because of the intensly well executed hospitality of both Karin and Ana, that my family will be back here consisitently for years to come. I will gladly recommend this fabulous " family" home away from home to all those visiting the stunning Utica area. Thanks for the chance to offer my thoughts and I will hopefully get a rroom next thursday when I return for another Freshman orientation! Cheers! v
- Official Description (provided by the hotel):
- The Holiday Inn Express & Suites is the newest hotel in Utica NY and was built with convenience in mind. Located less than one mile from I-90, the hotel is also within walking distance of several famous Utica restaurants, like Delmonico's Italian Steakhouse nextdoor, and Aqua Vino Restaurant accross the street overlooking the Erie Canal. The long list of amenities includes free Hot Breakfast served daily with the famous Holiday Inn Express cinnamon buns and pancakes, along with wifi, parking, computer center access, and an indoor pool, fitness center, and patio in the rear. You will be looking forward to you next trip through Utica after staying here. ... more less
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