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“Disappointing”
Review of Grimaldi's - CLOSED

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Grimaldi's
Cuisines: Italian
Restaurant details
Reviewed July 16, 2012

Our waiter was disgusting and rude. He was an older gentleman I believe he was either related to or was the owner.... which is probably why he still works there. If I owned that place, that man would definitely not be waiting on my customers. We had reservations and waited for over 15 minutes for just drinks! Then, when we asked about the specials he said "it's chicken and pasta and stuff".....no lie. He was sweating profusely and dripping sweat. GROSS! They do not have a wine list for single glass purchases, only bottles which was Insanely overpriced! We payed $34 for a bottle of Knapp Riesling!!!The food order came out incorrect and he was quite unapologetic about it. His manner in communicating with us in taking our orders what barbaric and rude.
Granted it was Boilermaker weekend so it was probably busier than usual but it was not even close to being filled to capacity and hello, Boilermaker comes every year! They should have been better prepared with staff! We will not return to this restaurant.

Thank Heather C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (6)
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4 - 6 of 6 reviews

Reviewed April 25, 2012

A warm, inviting, traditional Italian Restaurant with superior service. At noon weekdays they have an excellent Buffet - great for Business Networking. In the evening excellent cocktails in front of a fireplace and then a wonderful most ample Dinner. You leave most satisfied and planning a return visit.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Old_Geezer2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 7, 2011

Authentic Italian meal, wonderful food. My husband and I ate here for our 22nd wedding anniversary. It was recommended by a co-worker from Utica. We really enjoyed it.

Thank Donna F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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