We've been patrons of the Franklin Square Inn since early in its renovations; it was a real dump years ago. It's come a long LONG way.
My daughter lives in Troy, very close to this hotel, so I've stayed here a number of times. Every time it gets better. The rooms are clean, comfortable and attractive. The wifi is free and the connection is good. The TV is an up-to-date LCD model, the little fridge is there for you to put your left-overs from the Dinosaur BBQ (right across the street!) in, the staff is friendly and helpful and the lobby is comfortable and inviting if you're going to spend any time there waiting for friends or family members to arrive.
This was the first time we'd visited since their cafe-breakfast area was open. Coffee and tea were always available, and the included breakfast was pretty good, with bake-your-own-waffles. There were flavored syrups for the coffee as well. The layout of the breakfast items was a little awkward; one ended up criss-crossing other guests in pursuit of various menu items, but it wasn't a big deal, and will be easily solved with a little rearrangement of stations.
We came with our little dog who was going to spend the night in my daughter's apartment. He didn't like being left alone in the apartment, though, and barked. We were afraid he'd disturb her neighbors, so we brought him to the hotel and the young man at the desk dogsat him for a couple of hours while we went to dinner. Now, that's service!
- Official Description (provided by the hotel):
- Located 0.4 miles from Rensselear Polytechnic Institute (RPI) and at the center of historic downtown Troy, the BEST WESTERN PLUS Franklin Square Inn Troy/Albany offers comfort and convenience within a short distance of all the major Albany, NY attractions. Stay at the BEST WESTERN PLUS Franklin Square Inn Troy/Albany as you attend your next wedding or event at one of our two luxurious ballrooms, the Franklin Plaza and Franklin Terrace. Make yourself at home in one of our luxurious 62 rooms. Standard rooms are available with either one king size bed or two queen size beds. Accessible rooms with specially designed bathroom grab bars, wheelchair accessible entrance ways, and roll in showers are available upon request. Upgrade to one of our deluxe rooms with a king size bed, whirlpool hot tub, and living area. Our two-room Fulton suite offers a king size bed, spa shower, living, dining and bar areas. All reservations include a full free hot breakfast, free high-speed wireless Internet access, free onsite parking, and free access to our gym and business center. All rooms are equipped with 32" inch flat screen television sets, refrigerators, individual cup coffee makers stocked with complimentary coffee and tea, hair dryers, and iron and ironing board sets. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus Franklin Square Inn Hotel Troy