We stayed here the end of October while visiting my son at RPI. We stayed in 2 of their suites because they were pretty booked up. They were very apologetic about having us change rooms. And tried several times prior to our arrival to fix our reservation. We didn't even have to remove our luggage for the move. The staff took care of everything. Even with having to change rooms midstay, we had an extremely pleasant experience.Not to forget to mention the price was right.
I will say that the rooms were very nicely decorated and very clean. A couple of tables in our rooms showed signs of use. It looked like someone had left a warming tray on it without protection. It ruined the finish but it certainly didn't ruin our stay. We were extremely impressed with the spaciousness and amenities.
The rooms had free wifi. The lobby area had to computers available for use by guests. The lobby was very nice for sitting and they have a lovely fireplace. They always had local newspapers, USA today, area magazines and brochures available for the taking.
The front desk ataff were very friendly and informative. We had some great meals by following their suggestions. The hotel is easily accessable. Has plenty of parking and the hotel is located in the Historic District. The Historic District is a great area to stay in and you can leave the car in the lot and walk around. Across the street there is a really nice small park which lines the Hudson River. The front of the Hotel is nicely landscaped with tables and seating areas.
The Hotel has a small cafe which serves a light breakfast, lunch and dinner. They don't have a bar but the cafe has bottles of wines and beers for purchase. There are several places within walking distance where you can hang out and have drinks. The cafe has plenty of seating and some board games to ocupy your free time. If you order in the cafe, they will bring you food to you in the outdoor seating area in front of the hotel! Very nice option.
This hotel is a great place to stay and I can't wait to go back.
- Official Description (provided by the hotel):
- Located 0.4 miles from Rensselear Polytechnic Institute (RPI) and at the center of historic downtown Troy, the BEST WESTERN PLUS Franklin Square Inn Troy/Albany offers comfort and convenience within a short distance of all the major Albany, NY attractions. Stay at the BEST WESTERN PLUS Franklin Square Inn Troy/Albany as you attend your next wedding or event at one of our two luxurious ballrooms, the Franklin Plaza and Franklin Terrace. Make yourself at home in one of our luxurious 62 rooms. Standard rooms are available with either one king size bed or two queen size beds. Accessible rooms with specially designed bathroom grab bars, wheelchair accessible entrance ways, and roll in showers are available upon request. Upgrade to one of our deluxe rooms with a king size bed, whirlpool hot tub, and living area. Our two-room Fulton suite offers a king size bed, spa shower, living, dining and bar areas. All reservations include a full free hot breakfast, free high-speed wireless Internet access, free onsite parking, and free access to our gym and business center. All rooms are equipped with 32" inch flat screen television sets, refrigerators, individual cup coffee makers stocked with complimentary coffee and tea, hair dryers, and iron and ironing board sets. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus Franklin Square Inn Hotel Troy