I actually would give this hotel a good rating if it weren't for the smell. The staff was very helpful, even suggesting places to eat and providing great directions. The free hot breakfast was better than advertised, lots of choices and very tasty.
The cigarettes though. It's the kind of pervasive, stays in your clothes and suitcase for days kind of old stale cigarette smoke smell. They'd done their level best to cover it with deodorizers, but as we all know that just makes things even worse. I had a hard time getting to sleep the first night because it was so overpowering.
i will say however, that I had a colleague staying on the 3rd floor, who did not notice it at all, so it may just be that the 2nd floor used to be the smoking floor.
- Official Description (provided by the hotel):
- Located 0.4 miles from Rensselear Polytechnic Institute (RPI) and at the center of historic downtown Troy, the BEST WESTERN PLUS Franklin Square Inn Troy/Albany offers comfort and convenience within a short distance of all the major Albany, NY attractions. Stay at the BEST WESTERN PLUS Franklin Square Inn Troy/Albany as you attend your next wedding or event at one of our two luxurious ballrooms, the Franklin Plaza and Franklin Terrace. Make yourself at home in one of our luxurious 62 rooms. Standard rooms are available with either one king size bed or two queen size beds. Accessible rooms with specially designed bathroom grab bars, wheelchair accessible entrance ways, and roll in showers are available upon request. Upgrade to one of our deluxe rooms with a king size bed, whirlpool hot tub, and living area. Our two-room Fulton suite offers a king size bed, spa shower, living, dining and bar areas. All reservations include a full free hot breakfast, free high-speed wireless Internet access, free onsite parking, and free access to our gym and business center. All rooms are equipped with 32" inch flat screen television sets, refrigerators, individual cup coffee makers stocked with complimentary coffee and tea, hair dryers, and iron and ironing board sets. ... more less
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- Also Known As:
- Best Western Plus Franklin Square Inn Hotel Troy