Everything people wrote about cleanliness and conveniences is absolutely true. The breakfast was fine- the waffle maker was a nice touch. Some bananas and whole milk would have been nice. (They had 2%, fat free, tomato juice, oj and water.) We had hoped to go into the indoor pool with our toddler but it was way too cold. We had a strange customer service experience that put a damper on our feelings towards the staff. Housekeeping left us a note, early in our stay, that a set of towels were missing, so they'd only replaced two sets and that if we didn't return the missing set, we'd be charged. (There were only two to begin with, and it's my understanding that those wishing to pilfer hotel goods do so on their way out, not early in their stay.) We found the tone of the note a bit offensive in terms of the usual customer service standards, and were disappointed to find the front desk immediately deferring to housekeeping in the matter. Puzzled by the unnecessary drama, I asked if stolen towels is a big problem here, and he said, "Oh yes, they are $16 each!"
- Official Description (provided by the hotel):
- The BEST WESTERN PLUS Ticonderoga Inn & Suites is the Lake George and Lake Champlain area's newest and only full service lodging complete with 54 new comfortable rooms, pub, restaurant, banquet and meeting rooms, indoor heated pool and fitness center. We combine warm design and decor with modern services and amenities, immaculate accommodations and friendly service. Situated in upstate New York’s Adirondack Mountains, we're the ideal choice for business or leisure travel. ... more less
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- Also Known As:
- Best Western Plus Ticonderoga Inn And Suites
- Best Western Plus Ticonderoga Hotel Ticonderoga
- Ticonderoga Best Western