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“Lovely friendly place”
Review of Castle Hotel & Spa

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Castle Hotel & Spa
Ranked #6 of 7 Hotels in Tarrytown
Certificate of Excellence
Westchester County, New York
Level Contributor
77 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
“Lovely friendly place”
Reviewed September 2, 2013

This was a very comfortable friendly hotel, with helpful caring staff and very good food. The room was spacious with good seating and well appointed bathroom. The fruit at breakfast was unusually good and there were delicious fresh baked tiny moreish baked goods. Dinner was excellent

  • Stayed August 2013, traveled with family
    • Value
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Helpful?
3 Thank DW1499
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brittney B, Public Relations Manager at Castle Hotel & Spa, responded to this review, December 18, 2013
Good morning,

It was a pleasure welcoming you and your family to the Castle Hotel & Spa. We want to thank you for providing us with a beautiful review on trip advisor and are so glad to hear you enjoyed your dinner in Equus and our fresh fruit and home made pastries at breakfast! I want to wish you a wonderful Holiday season and a healthy and happy New Year! We look forward to welcoming you back to the Castle soon!

Brittney Baeriswil
Public Relations Assistant
400 Benedict Avenue, Tarrytown, NY 10591
Phone: 914 524-6390 – Fax: 914 524-6367
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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162 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
Boston, Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 26, 2013

We went this summer to the castle to escape the NYC heat. The location was very good since it was only an hour away but felt far enough outside the city and the air was much better. The breakfasts were very nice and delicious.

The reason for the average rating is because I didn't particularly like the service especially the welcome receptionist. I thought the rooms were mediocre especially the small windows. I thought the price was high. Finally I said it was our anniversary when I booked the hotel and we never received any special attention. The spa was not open.

If you are looking to leave the city during the summer this could be a good option, but I do think they could be doing a better job having such an amazing property!

  • Stayed July 2013
    • Value
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Helpful?
2 Thank davidperez0228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 3, 2013

It was our second time to visit the Castle and yet another exceptional experience. Traveling with a 10-year old, this is a perfect place to stay. The hotel offers a pool with a waterfall, music and a bar, large rooms, and it is located near the heart of the Tarrytown village. More than anything, the staff at the Castle is beyond compare. I can't say enough about them. Every member of the staff went above and beyond what I would expect from a 5-star hotel. By the time we left, they almost felt like family. And every time I offered a tip for their service, they seemed surprised and grateful! On our last night there, one of the staff at the front desk even went to the kitchen to get us a jar to catch fireflies in the back garden. Truly a magical last night at the Castle. I would recommend guests request the rooms in the original side of the hotel, though, because they have more character. The rooms in the newer wing are roomy but more standard for a hotel. This is, by far, one of my all-time favorite destinations.

Room Tip: Choose a room on the original "castle" side.
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  • Stayed July 2013, traveled with family
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Helpful?
3 Thank wanderluster44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Briarcliff Manor, New York
Level Contributor
109 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 29, 2013

The Castle was beyond comparison. In other words, EXCELLENT in every area. From the moment we arrived, the service and attention to detail was absolutely amazing. We never opened a door (including our car door!) and the staff's level of service was fit for a King and Queen and that is what we felt like for our entire weekend! The food was fabulous and the wine list was extraordinary. They also accommodated us like royalty for our scheduled meetings (we had one on Friday afternoon and another one on Saturday morning), and set us up in a perfect meeting area that once again was fit for Queen Elizabeth! We will return to The Castle on Hudson again!

  • Stayed July 2013, traveled on business
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Helpful?
Thank amf660
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
61 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 11, 2013

My husband and I planned on staying one night here. It was so wonderful we spent another. We had two different suites, both beautiful. The staff was amazing, we never opened a door for ourselves. We were given champagne upon arrival. The grounds are immaculate. There was a wedding going on in the afternoon that looked amazing. The staff gave us a tour of this lovely place. We had dinner both nights in the dining room. Dinner and the buffet breakfast was perfect. I can't say enough about how great this place is. The staff went above and beyond to please. I will definitely be coming back. It's a very special place, a must do.

  • Stayed June 2013
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Helpful?
Thank pandl0906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pocono Mountains of PA
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 7, 2013

The Castle is absolutely beautiful - from the glowing, immaculate interior to the manicured grounds with exquisite flowers, trees and shrubs! The food is superb - omg did we eat - one night we had the tasting menu and another night we ordered ala carte. The staff is professional, helpful, friendly and courteous - they can't seem to do enough for you. We just got back from 3 nights (June 4, 5 and 6) in one of their junior suites (their bed had to be the most comfortable we have had during a hotel stay), and we feel thoroughly pampered. We were able to see many of the sites around Tarrytown and Sleep Hollow. The tours are organized and very well done - tour guides are able to answer any questions - a perfect spot for a "quick vacation" steeped in history in lovely settings. We HIGHLY recommend the Castle on the Hudson.

  • Stayed June 2013, traveled as a couple
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Helpful?
Thank LovemyAngel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ventura, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 19, 2013

The hotel is beautiful. There was so many staff that they did not seem to know what to do and were very disconbobbulated. We made reservations through AMX and shoed up to the hotel saying we don't have any reservations for you.The front desk manager was very nice & upgraded us to a suite for the confusion. The breakfast was really good and plentiful. We felt like there was to many staff stepping all over each other. Our room was not cleaned very well. We then brought it to the attention of the front desk the next morning and ask to please have it cleaned well but it was not again. It took 20 minutes for the bell man to pick up our bags & then another 20 for them to arrive at our waiting car. This hotel is not that big. We could have walked them down to the car ourselves if we new it would take that long. They have some definite work to do in pulling this lovely hotel together to have the 5 star service expected with 5 star rating. Will not recommend or stay here again.

  • Stayed May 2013, traveled as a couple
    • Value
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Helpful?
3 Thank venturagirls2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Castle Hotel & Spa

Property: Castle Hotel & Spa
Address: 400 Benedict Ave, Tarrytown, NY 10591-4330
Phone Number:
Location: United States > New York > Westchester County > Tarrytown
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 7 Hotels in Tarrytown
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Castle Hotel & Spa 4.5*
Number of rooms: 31
Official Description (provided by the hotel):
Situated on sprawling hilltop acres overlooking the Hudson River, the main tower of Castle Hotel & Spa forms the highest point in Westchester County. Castle Hotel & Spa is a medieval-style structure that was meticulously transformed into a luxury hotel, offering guests royal-quality service, luxurious guestrooms, and the award-winning Equus restaurant which features Auberge-style, natural French-inspired cuisine. The luxurious new THANN™ Sanctuary Spa is an oasis of peace and tranquility where a holistic treatment approach aims to rediscover inner physical and mental wellness. Only 25 miles north of Manhattan, Castle Hotel & Spa opened as a luxury hotel in 1997; 16 years after being designated a historic landmark. ... more   less 
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Also Known As:
Castle On The Hudson Hotel Tarrytown
Castle Hudson
Castle Hotel & Spa Tarrytown, NY - Westchester County

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