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“Rooms have been refurbished” 4 of 5 bubbles
Review of Days Inn Syracuse University

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Days Inn Syracuse University
Ranked #21 of 31 Hotels in Syracuse
Ontario
Level Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Rooms have been refurbished”
4 of 5 bubbles Reviewed May 19, 2013

For years we would not darken the door of this hotel due to the awful reviews posted here. Recently I was looking at the reviews and they seemed better mentioning newly decorated rooms. On a recent trip to Syracuse I decided to see for myself. The manager, Tim, allowed me to view a room on the 3rd floor. I must say the room was very nice, new bed and bedding, new carpet, walls had been done. I booked the night and was very satisfied and would go back. Breakfast is very limited and a small room.The manager Tim went out of his way to help and is a great asset to this hotel.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MrTT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days I, General Manager at Days Inn Syracuse University, responded to this review, July 24, 2013
Thank you for the kinds words. Collectively our staff strives to offer our guests a clean, comfortable and friendly environment during their stay with us. We look forward to have you stay with us on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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443 reviews from our community

Traveler rating
    104
    112
    107
    60
    60
See reviews for
191
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81
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Boston, Massachusetts
Level Contributor
1 review
2 of 5 bubbles Reviewed May 13, 2013

The side emergency exit door was propped open when we checked in, I told the front desk, they said that wasn't right would take care of it, EVERY time I came or went the door was propped open anyone could walk into the hotel unnoticed, including the long haul truckers who parked and slept behind the hotel! The security latch on our hotel door was missing two screws! The electrical outlets were crusty and pulled out away from the wall. The beds were uncomfortable, No housekeeping ever came and made beds or cleaned rooms.

  • Stayed May 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank 1Eileen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days I, General Manager at Days Inn Syracuse University, responded to this review, July 24, 2013
I would like to apologize and address the comments that you shared. The side door are not to be used as a normal exit. We have gone ahead and installed a security alarm on the side exit doors to avoid them being used other than an emergency situation. I also have instructed my staff housekeeping and maintenance to inspect all security latched to make sure that they are installed properly. Regarding the beds, they are new pillow-top beds that are required by brand standard to have. I do hope you will give us a try in the future on visits to the Syracuse area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Syracuse hotels

East Syracuse, New York
1 review
5 of 5 bubbles Reviewed May 8, 2013

this days inn is very nice and clean the owner is very accommodating to what his guess have to stay .front desk staff is very friendly all ways provide service with a smile .there maintenance staff is just the same .I would stay at this place every time .I come to the Syracuse area
William D West Field Nj

  • Stayed May 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank william d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days I, General Manager at Days Inn Syracuse University, responded to this review, July 24, 2013
Thank you for the kind words and we look forward to having you stay with us again on your next trip to the Syracuse area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oakville, Canada
Level Contributor
139 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed May 5, 2013

The public areas of this hotel have seen better days but our room with a king bed was clean and the bed very comfortable.Staff were friendly. Could have used more towels and pillows but for the price we paid good value.Good continental breakfast in the morning with a reasonable selection including a waffle maker.

Room Tip: this hotel has smoking and non-smoking floors.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Pat L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days I, General Manager at Days Inn Syracuse University, responded to this review, July 24, 2013
Thank you for sharing your comments. We have been undergoing renovations with the hotel. In an upcoming phase we will be addressing the common areas of the hotel. As we continue to make improvements and upgrades we will be sure to upload pictures.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farmingdale
1 review
3 of 5 bubbles Reviewed April 20, 2013

We stayed 2 nites and did not get new towels or our room made up the 2d day. Would stay again, nice.

  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Days Inn

Helpful?
Thank George M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Days I, General Manager at Days Inn Syracuse University, responded to this review, July 24, 2013
Thank you for choosing to stay with us. I do apologize that you r room was not serviced on your 2nd day of your stay with us. I have addressed this with the housekeeping staff to avoid this happening in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Syracuse University

Property: Days Inn Syracuse University
Address: 6609 Thompson Rd, Syracuse, NY 13206-1319
Phone Number:
Location: United States > New York > Finger Lakes > Syracuse
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#8 Business Hotel in Syracuse
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Syracuse University 2*
Number of rooms: 96
Official Description (provided by the hotel):
Days Inn Syracuse University is the perfect location for exploring the beautiful Upstate New York at an economical price. Come stay with us and experience one of our newly renovated spacious rooms under our new management. We are easily accessible from interstate 81 and interstate 90 and are also perfectly located within 4 to 6 miles from most of the attractions that Syracuse has to offer – Syracuse University, Carrier Dome, Oncenter/War memorial, LeMoyne College, Destiny USA, Turning Stone Casino and many more. You can count on us to give you the perfect getaway with all the essentials required for a comfortable stay. ... more   less 
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Also Known As:
Days Inn University Hotel Syracuse
Days Inn Syracuse

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