Pros: fair rate, convenient location, comfortable bed, good sized room, overall quiet environment.
Cons: rooms need some updating. Stains on some walls, carpets are really stained, especially in our room. They need a good cleaning or replacment. Wasn't overly impressed with the bathroom (tub), it didn't appear especially clean. Breakfast wasn't as good as some other Choice Hotels I frequent.
It was not a horrible stay, but wasn't overly impressed either. The hotel lobby is very welcoming and clean, the rooms need more attention paid to them. I was told some other floors had more updated rooms. I stayed on a weeknight so it was pretty quiet in the hotel.
The late night staff female staff was extremely polite and helpful and offered some suggestions about area stores which I appreciated. She even asked if there was anything else I needed in my room which I thought was nice and much appreciated. The morning staff were a totally different experience as were not so polite there were two young ladies standing at the desk complaining about their jobs as I was heading up to check out which I find unprofessional. Neither of them greeted us politely and seemed bothered to even be there.
Overall, an average experience.
- Official Description (provided by the hotel):
- Conveniently located at Exit 35 off the NYS Thruway (I-90) this 100% Non-smoking hotel features; complimentary hot breakfast buffet, business center, fitness center and free high speed wireless Internet. Our central location puts all of Syracuse at your fingertips, minutes from LeMoyne College, Syracuse University, downtown and the new Destiny USA. We always have a comfortable clean room waiting for you! ... more less
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- Also Known As:
- Comfort Inn Syracuse Hotel Syracuse
- Syracuse Comfort Inn