We were visiting with family and had a double queen room to accomodate everyone. When we arrived it smelled like my aunt's face-powder box had exploded in the room and the floor outside. Overwhelming scent. There was an oder that I couldn't pin down or locate the source. My wife thought it was an old urine smell, and she only got whiffs of it around one of the beds, but couldn't pin down the source either. We didn't notice until the scent bomb smell was gone the second day. My daughter and son-in-law both said after we got home from the trip that the room smelled awful, but they didn't want to say anything because we were paying for the room. It was only after my wife mentioned the smell that they said the room smelled really bad.
The other thing I didn't like was the mildew in the bathroom tub/shower. There was a black line that was hiding in the gap where the bottom and top of the tub/shower unit mated. You have to bend down to see it under a lip. The wall paper was coming off the wall in a few places. There is a wear and tear issue that I'm willing to go so far with, but mildew like this is unacceptable.
We were so busy, and we weren't coming/going the same times as the kids, so we didn't ask for another room in our short stay, but I wouldn't go back.
- Official Description (provided by the hotel):
- Conveniently located at Exit 35 off the NYS Thruway (I-90) this 100% Non-smoking hotel features; complimentary hot breakfast buffet, business center, fitness center and free high speed wireless Internet. Our central location puts all of Syracuse at your fingertips, minutes from LeMoyne College, Syracuse University, downtown and the new Destiny USA. We always have a comfortable clean room waiting for you! ... more less
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- Also Known As:
- Comfort Inn Syracuse Hotel Syracuse
- Syracuse Comfort Inn