First, iIwould echo most of the negatives that are mentioned in other reviews. The neighborhood didn't seem to be too nice, but we just drove into and out of the free parking garage, so that didn't affect us at all. Only having 2 elevators made for long waits; the TV's mentioned in other reviews weren't on/working, so they didn't help.
Ultimately, the room is what matters most. Ours was kind of small, especially the bathroom. The raindrop shower was nice, except for there was only a fixed partition for half of it. The other half was open(no sliding enclosure), meaning that water splashed out onto the bathroom floor whenever you showered.
Our room faced the highway, making for a noisy stay. We asked for a room on the opposite side of the hotel, but we were told there weren't any available. The curtains didn't extend down far enough, meaning too much light came into the room in the morning. The furnishings were generally nice, but the carpet had definitely seen better days.
Overall, not a terrible hotel But it's the details that make the difference when staying at a "nicer" hotel, and this one just didn't cut it. We also apparently made a mistake by reserving our room online through Marriot, since other reviewers here paid much less than the $149 we paid for a king. Regardless, we have stayed at much nicer places, some by Marriot, for that price(or less). We will definitely look elsewhere the next time we stay in Syracuse.
- Official Description (provided by the hotel):
- The Crowne Plaza Syracuse is located in the heart of Downtown and easily accessible from the NYS Thruway and Interstate 81. The Hotel caters to not only leisure guests but also to group and business traveler. Guests enjoy attentive service, newly appointed guest rooms and inspired dining at Redfield's Restaurant. Covered parking, free high speed internet, daily newspapers, in-room coffee, in-room safes, shuttle services, and a Fitness Center are just some of the amenities that guests can expect. Crowne Plaza Syracuse features 12,500 square feet of meeting and event space and banquet halls including a Conference Center which accommodates up to 200 people. And for those extra special occasions, our 20th Floor Ballroom features spectacular panoramic views of the Syracuse skyline. For the business traveler, we offer ready access to companies; as well as to Healthcare facilities in the Syracuse area. For those in Syracuse for leisure, the excitement of the Syracuse Orange and the Carrier Dome, Syracuse Crunch AHL Hockey, Syracuse Stage, the Syracuse Symphony Orchestra, the New York State Fair and so much more are within minutes from the hotel. ... more less
- Reservation Options:
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- Also Known As:
- Renaissance Syracuse
- Syracuse Renaissance